I cannot say enough great things about my experience with Dan. He educated me on the home buying…read moreprocess, was thoughtful about my financial situation and was able to lock me in when I was able to get the best rate. He was honest, upfront and incredibly responsive. As a first time home buyer, I was nervous and anxious at every turn, but he made me so comfortable. I cannot say enough great things about him and will never trust my refinancing or mortgage needs to anyone but Dan and his team!

Dan is not a good people person which for his industry does not provide quality attributes. He…read moredrags his feet on communicating the status of refinancing and gives the impression he is doing you a favor. As just a mortgage lender , this guy thinks he is a corporate lawyer. I'm not sure what qualifications there are for mortgage people, but certainly he has not graduated from a top tier college or even college. He needs to learn how to keep in contact with clients even if he is still awaiting information from underwriting, improve speaking skills, drop the arrogant tone in his voice and demeanor. Assisting clients in financing their first home or refinancing their existing mortgage is a easy task, no more than information and document gathering and getting to the client when underwriting approves the loan. Dan is no more than a bagger at the local grocery store. He has way too much attitude for a person who has a menial job . Grow up man and treat clients with respect.

My husband and I purchased our first home in March/April 2026. We started the process intending to…read moretake things slow, but quickly found our ideal home within days of securing our realtor and needed preapproval fast. As veterans, we initially pursued a preapproval through USAA, but unfortunately didn't receive the level of follow-up we expected. Our realtor recommended a few lenders, and Brendon immediately stood out. Not only was he quick to act, but he was personable and genuinely invested in helping us from the very beginning. As first-time homebuyers, we had a lot of questions, and no question ever felt too small. He took the time to walk us through everything in detail, whether it was a quick 10-minute call or a longer conversation. He was incredibly responsive (often replying within hours) and set clear expectations throughout the process. As veterans, it meant a lot to work with someone who truly understood the VA loan process and could guide us confidently. One thing that really stood out was how he supported us when we submitted our offer. He personally connected with the seller's side to vouch for our financing and strengthen our offer. We truly believe that level of advocacy helped solidify our offer being accepted. The transition between Brendon and Josh on the Neighborhood Loans team was seamless, and both of them checked in regularly to make sure we felt informed and supported. Their level of service made what could have been a stressful experience feel smooth and manageable from start to finish, and we were able to close on time without any surprises. Bonus points for the handwritten notes, thoughtful closing gift, and the personal touches throughouht. They truly made the experience memorable. We would recommend Brendon and his team to anyone, especially first-time homebuyers, without hesitation.

Jeanne Gorey was my loan officer during the refinancing of my condo in April 2026, and I absolutely…read morecould not have been more pleased with the experience. Her knowledge of the lending process, attention to detail, and commitment to customer service were evident every step of the way. Throughout the process, Jeanne was always available to answer my many questions, and to explain the various stages of the loan. As we know, refinancing can be a complex and sometimes stressful experience, but her professionalism and communication made it much easier to navigate. I always felt confident that the process was on track and that I was well informed about what to expect next. For anyone looking for a loan officer in the Chicago area, I would highly recommend Jeanne. Her expertise, responsiveness, and dedication to her clients are second to none. -Paul L.

Mike assisted in the purchase of our first home over the last few months. We were under contract in…read moreDecember but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.

The Facchini team supported us from day one - educating us on the process of home buying and all…read moreconsiderations we should factor. We shopped rates and they were able to match the most aggressive rate for us. On top of that, their communication is always immediate, which was a huge factor for us getting an offer accepted and closing with speed. They also offer Cash Guarantee options (if qualified) which made our non-cash offer competitive against those that were paying cash. All around we have had a great experience working with Michael's team from the start through close. Thank you!

Too bad there isn't an attribute I can select that says 'on top of everything' cause that's how he…read moreis. We used him for a refi and he seriously checked in probably daily with us. My husband and I are in finance so I liked that he would explain the background of things to us instead of just saying something vague. Usually in this industry, I feel like you have to stalk people just to know what is going on but this was quite the opposite. He would reach out to us before we ever reached out to him. He came to us from a friend as a referral and we'll definitely use him for our next purchase or refi!

Perfect all around, he helped me with my initial purchase and 2 years later with my refinance and I…read morecouldn't be happier. Always an email or a phone call away. Was very good at putting everything into laymans terms and really helped spell out EVERY dollar I was going to save, spend or borrow. I just closed my loan and went over the final numbers with him over the phone. Whether it 10am or 10pm he will help you understand every aspect of your loan and really cares that you are pleased with the final result

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

Bad service and no respect unprofessional i ask…read more "I told her that I wanted two hundred dollars in two-dollar bills, but she refused to give it to me

Wells Fargo Bank holds my mortgage note. This by far has been the worst experience with an…read moreinstitution in my lifetime. The relentless and determined stupidity cloaked in faux etiquette is Painful. Having to do business with them is PAINFUL. Wells Fargo does not consider the customer or operated ethically. If I win the lottery today - the first thing I do is pay my note and remove this organization from my life.

on the Internet. If your business is…read morewilling to make a commitment to customer satisfaction Click here now.. 06/05/2018 Overall Expertise Service Re: Loan number 002735ZK2 I am writing to complain about the service I have received from Matthew McInerney of Inland Home Mortgage in relation to my mortgage of $59,750.00 on 05/15/2018. My complaint relates to the fact that Mr. Matthew did not check my income to ensure I could afford to repay the loan he did not make it clear how much it would cost to repay nor did he tell me in advance that they were going to take money from my bank account. This has put me in a very difficult financial situation.

From the owner: I am your local Hinsdale Mortgage Lenderread more

Our family worked with Joe to refinance.. We have been trying to do this for years, but continually…read morehit dead ends due to special circumstances. Somehow Joe came through for us when no one else could. He was so very friendly and was great with communication. The process was organized. He made the entire thing easy on us and provided the best service. We highly recommend working with Joe. He goes above and beyond and gets you results.

From the owner: Both Refinance and Purchase home loansread more

The team here at Market Place Mortgage truly have you at mind and are one of the most upfront and…read moretransparent companies I know. Everyone works hard and they treat you like family. I worked with Gavin the owner numerous times and he's always been available to answer questions no matter the time. I've also recommend several friends to him that have closed deals and found this company truly of value. They will help you make you home dreams come true and make the process so easy. I highly recommend them for your mortage needs!

Let me start out by saying Thank you, Gavin, for all your dedicated help and countless emails I…read moresent you over these two years.  My husband and I started working with Gavin roughly two years ago, wow did we not really know how bad of shape our credit and financial situation was until meeting with Gavin. Gavin assisted us with developing a plan to achieve our goal of being a homeowner and also understanding how to pay off the house in a 15-20 year time frame vs. the traditional 30-year loan. I would have never considered it, but when he ran the numbers on a few houses to show us the price difference, it's completely the way we will be going. Sadly, we have relocated due to our job to a state where Gavin can not be our lender at this time, but I would never be in the position to purchase our dream home without his dedicated guidance.  Take the time to listen and take notes when talking with Gavin, you will come out ahead of the game just like we did, you have to remain focused! Gavin also set us up with a credit repair company that was amazing, they rocked it with getting mistakes corrected or even the deletions that were old that were still impacting our credit score. We are now in a position to purchase a house without having any PMI!  Gavin, Jereme and I appreciate the service you provided to us from the bottom of our heart! Keep up the good work and your passion for helping others is your true character.