What a beautiful nursery. I love the layout, the staff is super helpful and friendly and though I…read morehave only recently found Black Forest a week ago, I've been there twice and cannot wait to see how all our veggies turn out this year. Already planning to return for seasonal purchases.

This Nursery is amazing. Offering beautiful plants, shrubs, trees and just about anything a yard…read moreneeds. Well organized, extremely pleasant and helpful staff who are more than willing to give advice or assist in finding a great plant for your yard. The Quality and Value are both excellent. We were staying at The Follansbee Inn and the Innkeeper, Denis, suggested Black Forest Nursery. We are happy he did!

I had a few companies come out and let me know what I needed. First thing Chris did was test the…read morewater (which no one else did ) and then go over the results with me in detail. I never felt rushed or pushed for a sale. He made sure I understood each result and answered all my questions. We then went over the systems and again wasn't pushed to go more then needed. I had asked about something another company told me i needed but based on my water results he let me know I didn't need it and save the money. Installation went smooth and the install tech walked me through the system and how to make changes if I wanted to. I would recommend Chris and Pure Water to anyone looking for a system. Not just a great system that Im very happy with but great service and folks that care

I won't get into the long saga with this company, and the many reasons to be unhappy with them…read more Instead I will focus on the "gold membership" I've now paid $3600 for, over the course of 15 months. This membership promises many annual services. Despite many attempts to contact the company, they refuse to contact us or honor any of the services. I am also now out the fees to get my bank to refuse payments going forward. I would highly recommend going with any company other than this.

The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

Excellent service from the bottom to the top of the organization. Very impressive with a recent…read moreproject.

We ordered two custom Vanity Tops for our bathroom. The Stone was expertly cut and polished…read more Rumford also mounted the sink in the vanity top. We were pleased with the timeliness of the fabrication and the quality of the stone. We would use them again.