Old mattress lived it's useful life. Looked for options nearby and found Mattress Factory and…read moreFurniture. Ken was a great help. We didn't feel pressure to buy. He gave us the options and then left us with space and time to consider everything he'd shared. Ended up purchasing a new mattress. Left feeling appreciative of the guidance provided, and looking forward to our new mattress arriving. Will go here next time we need another mattress. Highly recommend.

After stopping by a larger, more mainstream mattress store and not finding something we wanted…read morewithin our price point, we swung by Mattress Factory to take a look at their inventory. They have a great selection of beds, and the employees here are extremely nice, friendly, and helpful! We'll definitely be returning for future mattress needs.

Cassidy from Matter Firm was so easy to work with!…read more She made the entire process feel smooth, organized, and stress-free from start to finish. Super responsive, on top of every detail, and just genuinely great at what she does. Not to mention she got us in for the best bundle deal, like, who doesn't love saving money?! Anyway, 10/10 would come here again. Fresh Queen to go with the new crib, woot woot!

A Truly Exceptional Buying Experience…read more My husband hates shopping--especially the kind that involves salespeople, upselling, and pressure. Walking into Mattress Firm, we expected the usual. Instead, we met Bill, who completely changed our expectations of what a sales experience could be. According to my husband, this was the "best buying experience" he's ever had. Bill never pushed the most expensive products or tried to steer us toward something we didn't need. He took the time to understand what we were looking for, asked thoughtful questions, and showed us options that genuinely matched our needs. When we were comparing different mattress and frame models, he explained the differences in a way that made sense to us, adjusting his language so we could clearly see how each feature aligned with our priorities and budget. What stood out most was how intuitive he was. When we needed a moment to talk privately, he stepped aside without us even asking. It truly felt like his goal was for us to leave with the bed that was right for us--not the one he wanted to sell. We didn't plan on purchasing a bed that day, but because of Bill's professionalism, patience, and sincerity, we felt confident moving forward. We haven't received the bed yet, so I can't comment on the product itself, but the sales experience was absolutely unmatched. Thank you, Bill, for making a typically stressful process feel easy, comfortable, and genuinely enjoyable.

Even after all my comments and concerns they were able to give me a great deal and amazing customer…read moreservice. They genuinely value their customers and your feedback. So much selection I was able to furnish my whole house without needing to go to another store which was amazing! Great management and products.

If I could give them lower I would. Avoid this store. We were sold a leather couch and a 5 year…read morewarranty only to find out the couch is not leather and started falling apart in a few years. The owner even sold us leather conditioner because "Its important to take care of leather". Warranty claims were all denied because the couch falling apart is apparently considered normal wear and tear and not covered. Having a $2500 couch fall apart in two years is a scam. My advice, stick with stores that stand behind their products. I have sent messages back and forth with their manager...he makes no excuses for their VERY low quality products. He says "I don't buy the furniture, I just sell it". I have text messages that the manager doesn't stand behind their products. DM me if you are interested.

We had a great experience with Mattress Firm from start to finish. Chris at the store was…read moreincredibly knowledgeable and patient, and really took the time to walk us through different mattress options without any pressure. He asked the right questions, explained things clearly, and helped us find the right fit for our needs and our budget. We genuinely felt guided rather than sold to, and he worked hard to get us a solid deal. Delivery was just as impressive. The delivery team handled our large California king bed like pros! They navigated a tight, difficult stairwell efficiently and without any issues. They were fast, strong, and clearly experienced, but also very respectful of our home. They wore shoe covers, protected the space, and worked quickly while still being careful. Overall, a smooth, professional experience all around. Highly recommend both the store team and the delivery crew.

We bought a full size mattress here. It came with a frame that has an electric motor that allows…read morethe mattress to tilt up of needed. After we reviewed our choice and paid for it, the salesperson discovered that the price placards were in the wrong place. She said the manager had done that and it was not her error. After setting an expectation on getting the selected mattress and paying for it, we had to pay about 300 more. I understand mistakes can be made but that was kind of shitty. We do like the mattress though.

Joshua help us pick out a bed and frame for my handicap Brother the delivery was within a few days…read morewhen we went to my brothers to be there when the delivery happened. It was already delivered and set up his old bed already taken the guys had done an amazing job getting it in there helping my brother with once they had gotten bed out, helping him with moving things and everything that he could not get to and that's why we were going to be there to do all that for him. They even helped him with vacuum vacuuming. They just were very kind to my brother who has a disability and took a long time to get to the Door. He was very, very happy with them and grateful. Joshua helped us we were in and out of there within 20 minutes, my brother loves his bed. His old one was over 20 years old and last night. He finally had a good nights sleep. thank you everybody for helping. we've very appreciative. We can always count on great value and service.

After visiting the Brentwood store to find a mattress, the experience was awesome...THEN the…read moredelivery took place 2 days later as scheduled. When I arrived home from work looking over the mattress, it is clearly used as a huge stain on the top. Looked underneath and 2 rips. I have reached out to the delivery guy and the salesman with little explanation on nexts steps. MAKE IT RIGHT MANCINI I'm being patient as of now!!! UPDATE------ Management reached out to me and have set up a new mattress delivery tomorrow. LATEST UPDATE---- Although Mancini did follow thru with another mattress delivery, the second mattress is also in fact damaged and/or used as well. I could not make this up. I documented this issue with the delivery team, signed the paper stating the issues and also took more pics for my own reference. Not sure what's going on with this but 2 mattresses in a row IS an issue.

Local business and family owned. Very cool showroom with a lot to offer anyone looking for a good…read morenights sleep.

Short EBay Type Version Positive feedback:…read more Robert took very good care of my wife and I for this purchase. We would most definitely recommend him and buy from him again . Longer Yelp version Positive feedback: I did not know anything about adjustable foundations when we started out. However, after going through a 30 day try out and return for refund from a Big Box mattress retailer in Folsom, I became self-educated. We went to Robert at American Mattress in Jackson and told him our current bed status and need for improvement. We settled on a Serta Motion Signature Adjustable King set with two 'twin ex long" Serta I Series Honoree Super Plush Top mattresses. We were in a spot, because the original return left us with only a Queen to sleep on and my wife's mobility was a factor. So Robert arranged for a loaner bed system for us to use until the new mattress/foundation was delivered within a week. His installation crew was very polite and professional even through delivery days presented bad weather and a long steep driveway. As far as pricing and buying local Robert was very price completive with the big box mattress store from the Valley. Robert was very flexible and patience with us and always exhibited professionalism and patience. Slight Nutural feedback: There web site could use more end user information about 'industry jargon" and a "definition glossary" with visual examples of what the "vast matress"size configurations are. Their names, dimensions and visually what they look like.

I visited the bedroom and sofa furniture store. I was genuinely grateful for the kindness and help…read moreI received, which made my shopping experience very satisfying, and their furniture was reasonably priced. Happy New Year Learrel

Just got a new power reclining sofa set from Sunny at Sofa and Discounts and I couldn't be happier!…read moreThe quality is excellent, the comfort is unmatched, and the customer service from Sunny was top-notch. Highly recommend if you're looking for great deals and smooth delivery! I really appreciate him for helping me out, I'm still coming for my end table bookcase Sunny lol

The furniture looked good and well made. The staff gave advice without pressure. Delivery took a…read morebit longer than planned.

Completely unprofessional. I ordered my bedroom set from them, it said "free white glove…read moredelivery." They called 2 days later saying there was a problem with my address, and that the free deliver was now going to be $200. I said, your website says free delivery, why is there a charge. He said it was because my address was entered wrong when I checked out. I asked him to read it back, it was the correct address. He said, well its a labor day sale, so the furniture is on sale and you are still getting the best price. I indicated that I have had this bedroom set in my cart for 2 months, and the price had not changed. He then said, fine, i'll cancel your order, and don't ever shop with us again. But he didnt actually cancel the order, he just put a hold on it, so my credit card would remain charged. SHADY

Overall, my wife and I had an excellent purchase experience, and just recently took delivery of a…read moreHuman Touch Super Novo 3.0 massage chair. Every aspect of the experience was top-notch and we are completely satisfied. Gil was super friendly, courteous, and highly knowledgeable about massage chairs. He asked us many questions to determine what would best suit our needs, and I left the store with a very good impression of his expertise and customer focus. I can't begin to describe how much we love this chair. It is simply awesome! There is no doubt, we will be using this chair on a regular basis, if not daily. There are 16 pre-set programs and you can get it massage just your shoulders in manual mode if you wish. The comfort, adjustability, ease-of-use, and feature set make this chair a winner for us. Phil

Friendly sales staff. Very competent and they actually listen to me, but I decided not to buy from…read morethem because their prices are a little bit out of my reach, but you never know the stock market is going up and I definitely would buy from them as they have high quality furniture in the style that I like (Danish or Swedish modern and high-quality leathers and accessories)