I am so broken for what this place did to me today. I connected to a dog, Bobby, they had on their…read moresite for a month. I read his description and saw his picture and I just knew he was meant for me, you know. I called them, they sent me a form to fill and filled it honestly. They called me to set the date for the meet and great and with more addition question like, where you live? Have you lived with a big dog? Etc. I ended the call with high hopes cause everything was going amazing and I thought this was it! I'm getting a companion in my life I can care for. He was my baby on my mind already. The day of meet and greet came by which was today, went in 30 minutes early cause I was anxious, it's like having a new baby. I had everything ready for him at my home. Have been preparing ever since I got the call. I showed up and i could tell straight ahead, he wasn't going home with me. The employee didn't even want to let me through the animal shelter door. Asking question about where I live and how often I'm home. Making excuses like he's big, he's strong, he needs training, he has separation anxiety, did they let you know about that?, who did you speak to? Then after all that, they started suggesting other dogs for me. Like how insensitive are this people. A dog is a lifetime companion and you're choosing different dogs for me like it's a temporary situation for me. I'm not a fostering the dog. I connected to the dog I choose, he is the one I see in my life and they treated him like he's a chess piece to me. I said I would do whatever suggestions you want. I will hire a trainer, I will get medication for this anxiety, I would have a caretaker with him when I'm at work so he doesn't get anxious, anything and everything you tell me to give him a good life, I would do. They finally let me meet him and I was in love with him. He was so beautiful and I could just see how he would change my life. But I knew I had to leave him behind. I'm writing this review in pieces, mentally, I left the animal shelter in tears. It's like going to the hospital excepting a baby only for them to tell you it won't be happening. Coming home to all the things that you got and did for him to feel at home in your home is so heartbreaking and something I never knew I would experience like this. I am gonna try again to find my forever companion but after my experience today, I need a few months to mourn my almost baby. My advice to the animal shelter east service, please include issues and concerns of the dog on the description and what's family and living conditions works for them . I hope this review is a lesson for you guys to do better.

The shelter is completely disorganized and truly makes me question their priority of the animal's…read morewellbeing. On Wednesday, I saw a dog that was available that was perfect for me. I've rescued dogs my whole life and knew this would be the perfect home. They do not accept emails so I set an alarm to be up and ready for their opening at 10:30 to be able to call. I get through, and the 7 million directory voices make me press a bunch of things until I finally get their *full* voicemail where it says try again later and the phone then automatically hangs up. From then on for hours the line was busy and I could not get through to even a ring. I took screenshots of all this. I got a hold of a human by noon and at this point the dog was already taken because "phones were off the hooks." I know.. I was the first caller so he would have been mine. Then that night, I see an add for another sweet dog in the West location's shelter. Perfect. I set an alarm and THE SAME THING HAPPENS. Now I lost two dogs that I would have been perfect for and kudos to the person who got through to a human because I genuinely do not know how they did it. All I can say is if your priority is rehoming the dog into a good family, the dog should not be "claimed" between 1030 to noon, without background checks and inspection. Regardless, now I'm upset because it seems like the shelter's priority is who has the quickest fingers to dial, rather than who will make a stable home for a rescue dog. Also, it's covid- get a call waiting system.

Cute store and great staff that is Uber helpful. We stumbled…read moreupon the store on our walk and went in to buy some dog treats. We had some questions On the bully sticks and harness and the associate there was so friendly and really helped us in our choices. Plus cool AC on a hot day plus great shopping for our fur baby.

After driving from across town (as per advice from PV Front st) there is NO nail tech working. Very…read morefrustrating and FALSE advertising.

The Toronto Humane Society is a great place for anyone looking to adopt or support animal welfare…read more The staff and volunteers genuinely care about the animals, and you can tell they put in a lot of effort to make sure each one gets the right home. The shelter is clean, well run, and offers a lot of resources, not just for adoptions but also for pet care and education. Even if you're not looking to adopt, it's worth visiting or donating because they do so much for animals in need. They also have a variety of programs, from fostering to veterinary services, which makes a real difference in the community. You're even able to book "corporation events" for your company a great activity for team bonding and take care of these beautiful fur friends.

I came with my work to volunteer and learn more about the organization and facility. We received a…read moretour of the facility and were informed what each area was for and the type of work that they do. There's a special species section with rabbits, guinea pigs, turtles. When I think of the humane society I think of cats and dogs. Some of the dogs couldn't stop wagging their tails when we got close to their enclosures. They stuck their noses and paws through whatever crevice they could to get closer, I think in the hope that we'd pet them =(. We were told not to pet them. Upstairs there are some 'cat condos.' These are larger spaces for cats to move around in with different levels. There's one where kittens and cats can stay together and someone can play with them or another where an obese cat was supposed to be getting some exercise but he was just laying there. We filled separate ziplock bags with dog food puppies and adult dogs and then got to play with a puppy! The dogs get a minimum of 4 walks a day with some receiving 5 or 6. There's lots of different volunteering positions available. Just check their website for openings.

Tina and I love going to Wag - Tina is a treat monster and she always gets something special!!…read more Ruth sources everything to make sure she only sells products with the best and healthiest ingredients and that means a lot to us. We are on our way there now!!! Thanks WAG for being so amazing!

The owners go out of their way. They don't even really specialize in birds but they offered to…read moreorder me in my bird's food that otherwise is an extreme hassle for me to purchase in the city. If my cats are having any sort of problem they have suggestions - Good ones - And they don't always involve using their products. They're honest, knowledgeable and an independently owned business so support it!

I wanted to warn people about this particular rescue we adopted our rat terrier from…read more There have been multiple issues including the fact that before we started fostering our dog we repeatedly let them know that biting was not something we could handle. The day we pick him up after a 3 hour delay, he is almost microchipped a second time, I'm informed he bites. The other day he snapped at my partner and contacted the rescue about what to do and they showed zero empathy or accountability and said that if I sent photos of him they could put him on petfinder. In their rescue headline it says that coordinators were available for help and guidance however, during my time of fostering I wasn't given any instruction, no one checked in with me and the treasurer of the organization also added pressure for me to sign and pay the fee for his adoption and made a remark that he wasn't my dog until I had signed everything, when I had only started fostering him for 2 weeks. This rescue is full of people who are unfit to work with people and the lack of transparency about his behaviours is concerning for further adopters. It left a bitter taste in my mouth and I feel as someone who has managed a non profit that even if they are operating at capacity they are not meeting the minimum of making sure the homes the dogs go to are prepared. Very irresponsible.

We adopted our Jack Russell/Chihuahua/Australian Cattle Dog mix from the Jack Russell Network of…read moreCanada (JRNC) in November 2020. This dog should never have been adopted to a city dweller. He spent the first 6 years of his life in a country setting, where he was allowed out for the whole day and only came in at night. When we got him, he had been neutered just a few months earlier, and his tail was amputated. In the shelter he was first put into, he chewed his tail to the point that it became infected and had to be removed. Our home is in the middle of the city, with access to a small back yard, and 3 walks per day. Obviously this was not what he was used to and it was difficult for him to adjust. He was reactive to other dogs, lunging, barking and growling. Walks were never very pleasant. As time went by, he became more frustrated and eventually he attacked our adult daughter. He launched at her with his jaws around her nose and wouldn't release until my husband shouted at him. Fortunately our daughter didn't need stitches, just antibiotics. It wasn't his fault, I had brought a bit of food to him and my daughter bent over to pet him at the same time. According to an animal behaviourist I spoke to, the dog did not attack. What he did was to give a warning. We finally surrendered him back to the JRNC after more aggressive behaviour towards both of our adult children. And then we saw his profile on Petfinder, where they were saying he was good with older children and other dogs. Our family was shocked as we had told them in our email and on the surrender document that the dog should be in a rural home and no children. Our fear is that if he were to bite a child, then he would be put down. He doesn't deserve that. I emailed JRNC about our concerns and the only reply was from one of the coordinators who thought she was talking to the director. We were referred to as being a pain, and that we should be told not to contact them anymore. Please think twice about adopting from this rescue. They are rescuing too many dogs without the proper resources to help these dogs adjust. Many of the dogs are coming from Texas and Louisiana.

I've adopted 2 pets from Toronto Animal Services North Region…read more First was Riley, an 8 year old Lhaso Apso who was found wandering the streets. From his condition, it was evident he was homeless for many weeks and unfortunately, showed signs of being abused. It took a few months for Riley to build his trust with humans again, but for the 6 years we had him, he brought untold happiness to our home. Recently, I've adopted another dog...Finnegan, a 1 year old Shih-Tzu/Pomeranian mix. Finn was turned in to animal services as his owners could no longer care for him. Like Riley before him, he has personality with a capital "P"....and has, in a months time, become an old friend. When thinking of adopting a pet, why not look at an animal shelter or humane society? They have numerous animals looking for what they call "forever homes'. Some animals come with little or no background, so they are assessed and information is provided based on professional observations. Some animals are turned in by their owners, for whatever reason, and some background information is available. Some animals are rescues from a life that is unfitting anything. Besides dogs and cats, they have other animals as well, rabbits, guinea pigs...the list goes on and on. The people that I have been fortunate enough to deal with at Toronto Animal Services North have been stellar. They truly love animals and are careful to ensure that pets available for adoption are placed with individuals who can provide proper care for them. Sorry if I can't recall names, but everyone there was pleasant, knowledgable and obviously loved their jobs. They made the adoption process so much more enjoyable and they seem thrilled when one of their animals finds a new home. The cost is minimal and there are companions waiting to be found here. Please, before visiting a pet store or breeder, give a pet in a shelter a chance. You won't be sorry

The only reason I'm not giving them a 1 star rating is that they might be good at the actual…read morespaying and neutering, but I never found out! Calling them for the last 2 weeks, no one ever answers the phone, literally, not once. I'm talking calling 20-30 times per day, 2-3 calls at a time. Then their answering machine....the message is literally 3 minutes long. THREE MINUTES for what should be: "Leave a message after the tone" !!! So leaving an actual message for callback is very frustrating, as the message says so much information it kills your entire train of thought. Among other info, the message stated that they will call you back within 24 hours. It's been a week, no callback again. When we did get through to them months ago, we asked for spaying of 2 of our cats. The receptionist was very rude and we felt like she was just trying to get us off the phone so she could go back to playing Solitaire on her computer. She told us the fax number where to send all of our info and that it set up through that. Ok, so I faxed all of our information about both our cats. We did not receive any call back or anything, so after 2+ weeks passed, I got frustrated and called them again. The same (rude) receptionist picked up and said that they did receive the faxes and booked the cats for spaying. One was due to be spayed the next day, and the other in a week! Needless to say I was very upset, since they first off, booked both my cats on different dates, even though I requested they both be done on the same day. More importantly, I was upset at the fact that no one called us to tell us about the booking dates in the first place! Needless to say I cancelled. So yea, price wise this place maybe cheap, but they have absolutely NO customer service what-so-ever. Worst receptionist I've ever encountered with any business!

My dog LOVES the array of locally harvested animal parts they offer. This store is family owned and…read moreit makes the neighborhood better.

I like to shop here when I can instead of going to the big box stores like Pet Smart etc. It has a…read moremore cozy vibe and the staff are so helpful and kind. I first came here to buy gifts for my friends' pets and now come here to buy treats for my own pup. The store looks small but they have a great selection of dog toys, including some adorable plush ones like avocado toast or chicken and waffles!! (Perfect for Yelper's pet;)). The prices may seem a bit higher for some things, but the quality is great. My dog has chewed through some cheaper toys already, but the ones I got here are still holding up. During lockdowns, they have the curbside shopping down. You stand at the table and say what you want and they will bring you a whole bunch of options you can look at. Also many of the staff seem to have been working there for years. You don't always see that a lot in retail and I think/hope this means that they treat their employees well. If you're lucky you might glimpse their resident pets in the aisles too!

I went to the store at Bruno's plaza in Etobicoke with my son an hour ago. There was a lady that…read moreworked there in another aisle and she said "F that s***" From the aisle behind her I said, "Excuse me, there's a child in here." Completely unprofessional. My son and I just walked out.

I go here all the time to get my cat litter, and usually the staff are very nice, however this…read moreevening they were beyond rude. I arrived at the store just before closing, to find out they had already locked the door. The 3 staff inside ignored me knocking at the door. I waited long enough for someone to come to the door, only for them to wave their arm at me, and refuse to open it. I wanted to ask why they were closed so early, however without opening the door I can't read their lips through their mask and I can't hear what they were saying. The staff refused to open the door and eventually disregarded me entirely. It's quite disappointing, I would've expected better. Hopefully next time you'll take the time to not ignore a good customer. Not coming here again ^

No amount of praise I write for ACR could be enough. I found my baby Fiona through their rescue…read moreagency and the entire adoption process was seamless. I learnt so much about Fiona's quirks and habits through her foster mom. When we decide to adopt another Cat, it will surely be through ACR.

Was in a position to donate a brand new fluffy bed (thanks to Chewy's excellent customer service)…read moreand several cans of cat food that my cat refused to eat ‍ Annex Cat Rescue is a volunteer business and a volunteer came right to my house to pick up the items. Would definitely contact them if ever I could foster to adopt.