Outstanding care and very professional and thorough. Dr. Cindy Leung and her staff are excellent…read more Highly recommend

This week is the one-year anniversary of my friend's hastened demise. I gave myself this time to…read moresee if I would still be as guilt-ridden, DEVASTATED and ANGRY. I AM!!! Dr. Corrigan ('owner'), Dr. Berman ("well, there's good news ... the only good news", as my buddy lay DEAD in front of her - true story!), P3 Veterinary Partners (veterinary consolidators, and no, they don't take it seriously, AT ALL), Peloton Capital Management (private equity$$$). @regulators @activists @media @pet owners Julia Lipovetsky lipovetskyj@gmail.com in mutual support for TRANSPARENCY and REFORM www.VETS-ON-COMMISSION.com/caro-s-complaint www.petful.com/ANIMAL-WELFARE/pet-see-veterinarian-corporation/ "A satisfactory return for private equity firms is 3x over three-to-five years. Veterinary consolidators easily exceed this figure, often generating a 4-5x return." - www.entrepreneur.com/growing-a-business/how-VETERINARY-CONSOLIDATORS-are-building-a-future-proof/362267 www.aaha.org/aaha-guidelines/end-of-life-care/END-OF-LIFE-EVENT/ "Thus, when you bring your pet to us with a problem, we provide you with our full attention in getting down to the source of the issue. What we want is for you to understand what is going on with your pet, why it might be happening and what we can do together to make it better." - www.thornhillvetclinic.com/?utm_campaign=local&utm_medium=organic&utm_source=gmb https://cvo.org/Veterinary-Professionals/ETHICS-Resource-Hub.aspx www.ontario.ca/LAWS/statute/90v03#BK52 ORIGINAL REVIEW (2 stars) 2022-01-11 This review is a place-holder for what I hope will result in an open-minded, objective self-assessment by the clinic's leadership based on a client's feedback. I continue to be very affected by how Dr. Berman 'handled' me and "treated" my dying cat last Monday - the things that were said (way too much, that muddied what was crystal clear), and the things that were done (totally unnecessary). And the things not said that absolutely should have been and without prompting on my part. I'm not innocent in my animal companion's of 16 years completely needless, multiple trauma in his last day of life, and I have to live with that. I didn't witness what he went through, but I keep replaying the images in my mind and imagining what it was like for him. And I feel tremendous pain and unremitting guilt. But the difference is that I was facing the inevitable loss of a dear friend, emotional and in denial, and Dr. Berman was the authority, (supposedly) clear-headed, objective, truthful and compassionate - basic assumptions for medical professionals holding beings' lives in their hands. I initially considered writing privately to the clinic first, but finally decided that to be taken seriously, I should engage with the clinic's leadership publicly from the start. I welcome Dr. Corrigan, the clinic's owner, reaching out to me via email for my feedback and suggestions.

Bad experience with unprofessional groomer there! My dog got…read morea wound after grooming which I found later at home. The groomer didn't mention it at all when I picked him up. So I asked her what happened and complained about the wound. She simply just said that she didn't know about it at all. How untrustworthy and unprofessional she is! In addition, her grooming skill is just average, not outstanding at all according to all my experiences with other dog groomers. I paid $75 for the horrible service. I won't ever go back there.

I used to be a client of this please since previous owner. I probably took my dog to the previous…read moreowner five times as far as I remember and like two to three times to the current owner. At first I didn't know the new owner took over the place but realized some staff had been changed. Because I was pretty happy with the previous owner I was kinda concerned how good they are gonna be. And the result was terrible. I wish I kept the photos to post. After a couple of visits to the current owner I wasn't that happy with their cut on my dog but I let it go but then on the last visit I was so so upset. So I picked up my dog and took her to the car and took around my dog and I noticed a scar on right armpit. I was very unpleasant because they did not inform me about the scar when picked up (I thought mayb they didn't realize it but thought again, they should've checked) so I went back in to the shop with my dog since I was still in they parking lot and showed them the scar. They seemed they don't really care. They in fact asked something like ' so you want refund?'. I was disgusted by their attitude. I just told my self 'you know what ef them Im just not gonna come back' and here I am, leaving a review that happened over one year ago.

I was unable to get an appointment with my dog's regular groomer and since I love Global Pets I…read morethought I'd give Pawz n' Style a call. The price I was quoted was similar to his regular groomer, the photos on their site showed good work, and I was amazed at how quickly they could fit him in ... so I made the appointment. BIG MISTAKE. I showed photos of his normal cut (which is nothing special) and was very clear about his ears which are the only thing I'm particular about. When I picked him up they had butchered the cut on his face and ears (!!!) and shaved him bald between the legs (poor guy has razor burn on the hottest day of the year). I was obviously upset and was offered a small discount ... then I was given the price ... 40% more than I was quoted over the phone!! I was told this was their standard price for my breed ... so I asked if it was "standard" why didn't they give me that price over the phone? ... no reply. I will never take my dog there again and strongly suggest you don't either!

I Love global pet Food STORE, that's why I decided to try grooming salon that's located inside the…read morestore. On June 13, it was customer appreciation day and grooming salon offered nail cut for dogs for $7 and money was donated to local animal shelter. We took our puppy there, the owner of the salon cut our puppy's nails. When we came home his all 4 paws were BLEEDING!!! Obviously she cut his nails way too short. Our puppy was in pain all weekend and didn't even want to go for a walk that he absolutely loves. HIGHLY DISAPPOINTED!!!DO NOT go to this GROOMER!!!!

Very profesional service and kindness to explain to us clearly how to take the best care for our…read morefurry pets like members of our family! Thank you for your respect and understanding! We are happy how all your kind personel always smiling and helpful with the best advice clearly explained! Wonderful service all the time we visit you, and I have a feeling that even our pets become better under your care! Kind regards to all of you!

We lost our beloved dog Neo due to seizures that began after taking Simparica Trio, which was…read moreprescribed by this clinic. Neo would have turned five next week. During the treatment period, I raised concerns several times that the medication seemed to be affecting him poorly. Unfortunately, these concerns were not taken seriously. After the last dose, he began having seizures. At no point were we clearly informed about the potential neurological side effects of this medication or advised about warning signs to watch for. We are devastated. Neo was deeply loved, and we spent years caring for him through sleepless nights, significant emotional strain, and substantial medical costs. I am sharing this in the hope that the clinic will remind its veterinarians and technicians to carefully discuss the potential side effects of medications like this and to listen closely when owners report concerns. If this message helps prevent another family from going through the same loss, Neo's story will have mattered.

I had already left a review on Google a long time ago, but decided to leave one here on Yelp today…read more I was very surprised by the negative reviews. I've been to a large list of veterinarians over the past 20+ years, and I've had one of my best experiences here at SVH. Firstly to address the negative review regarding the full examination "without warning" -- it is STANDARD PROCEDURE at any veterinary hospital to include a full examination if you haven't been to see the vet in about 4-ish weeks (it can vary very slightly from vet to vet, but the most common number I've seen is 4 weeks). After 4 weeks, it's difficult for the vet to say that your pet is in the "same" condition as when they were last seen, and it becomes a liability for them to simply administer vaccinations or other medications or give medical advice, without fully assessing their health once again. I hope I'm making sense! It's not only at SVH that this procedure is done, it's at EVERY VET I have ever been to, all around the United States, British Columnbia, and Ontario. Even if your pet was seen by a vet at a different hospital 1 week prior, your new vet can be held liable if they don't do a physical before they administer any kind of medical advice/tool/treatment/medication! Now this being said, 4 weeks is STANDARD for all hospitals, but the other reviewer is complaining saying that their cat had a clean bill of health 6 months ago... a lot can change in 6 months. Secondly, I am not sure about the groomer at SVH. I have never seen her, met her, or used her services, but I don't believe I can judge SVH based on the groomer's services. My personal experience at SVH has been nothing but wonderful. All the vet techs, assistants, and doctors are kind and understanding. They don't push medication, vaccination, or medical procedures unnecessarily, and know how to accept "No thank you" for an answer. I can tell they really care about their patients! I've never seen them get frustrated or upset with any patient, no matter how difficult the patient was being. Just today, I saw a dog that I was afraid would get very aggressive, but Dr. Cox handled him like a pro. Prices are about the same as most mid- to high-end vets I've been to. Not unreasonably expensive, but I am not the first to complain about high prices as I know that there are many factors behind the price of veterinary services (ex. Experience of vet, specialized services, what type of equipment it is and how new/advanced the equipment is, etc.). If I feel like I don't require a particular service, I let them know and they don't try to guilt me. They have always provided top quality care for my babies, and have treated them as if they were their own. I know I can be a super annoying pet parent, because I'm constantly bombarding the doctors with questions. But they always take the time to address all of my concerns without becoming frustrated or condescending. I couldn't ask for a better hospital!

They are nice enough but money hungry…read more Went in for just a nail trim. Was told I must get the rabies vaccination since the cat was due. I said no problem and confirmed the price for the trim and the vaccination before proceeding. My bill ended up being $100 more than I was initially told as they decided to throw in a physical exam without my asking and without telling me. Was not needed. My cat had her last full physical 6 months prior and is only 2 and in great shape. The vet saw my cat for about 5 minutes and charged me $100 for that. I fought it saying I never asked for a physical and they wouldn't budge. They told me a full physical was mandatory with any vaccination. Even though they had record of a healthy physical 6 months prior! Insane. Found a new vet and they don't have the same greedy policies.

The owner has refused to see my puppy for a second groom after a successful first groom, because it…read morehas been 13 weeks in between, whereas she had suggested I bring him back 8 to 12 weeks after the first groom.

Jasmine is one of the most caring, loving, and professional groomers I have EVER met. She is very…read moregentle and she is the only person I would ever let near my dogs when it comes to grooming (and we all know how neurotic I am as per my other "animal place reviews" :P). Jasmine is extremely meticulous in everything she does and pays a lot of attention to detail. She always makes sure if I have specific instructions such as using special shampoo for my pug's sensitive skin. She is also very gentle and my pug absolutely LOVES Jasmine. It's like she doesn't even want to leave at the end of her "spaw" experience. I definitely would highly recommend Jasmine to ANYONE who loves their fur-baby as much as I do (and *everyone* knows my pug is super high maintenance).

IMHO, their pricing seems to change with their monthly expenses. When we first began alto use their…read moreservices, it was $45 per day, per dog (with an overnight stay). Then it got bumped twice on two separate stays, without any notice, to $50 and then to $55, and...maybe a partial charge for a partial day? Confused? So were we, and that's the point - all while we were supposed to be grandfathered in to the rate we were given A YEAR AGO! While I understand that any business might have to raise their rates, I don't understand why they would choose to disclose this after services have already been rendered to paying, friendly customers, unless they hate the idea of sharing their home with dogs to begin with.

From the owner: Dogs R The Best is a family friendly and loving dog daycare and dog walking business. Call us 416…read more989 6468 to get more information