Marle is amazing!! She is reliable, friendly, professional, truly loves animals and flexible with…read moreher schedule. Our dogs love her and her doggy clients. Her place is spacious and very clean. I highly recommend her!!

This is an amazing place . My dog was one of the family there and it was his home away from home. I…read morewill undoubtedly utilize her services again. Thank you!

We went for a dental cleaning for our dog and the doctor performed dental surgery without our…read moreconsent and came back with a bill of $750 over the quoted rate approximately $1000 . After talking to him about it, he went on a whole rant on how he didn't over charged us. We went to another doctor after the "cleaning-surgery" and the doctor at the other clinic was shocked that they performed surgery, as she needed time to heal and was not needed. Dr.Kia should have his license revoked Very unpleasant experience and unprofessional doctor AVOID!

We had brought our dog to his "usual vet" - Major Mackenzie Animal Hospital, because he had broke…read morehis dew claw on ONE paw. We asked the doctor what he thinks is best and if we should just remove his nail? Or what else can you do? He explained to us we would continue to have this problem with him breaking his nails so we should just remove the entire digit on the one paw and then the other paw we will just remove the nail and within 7-10 days he'll be fine again. He told us that the surgery was NOT a big deal and he could do it right now. He gave us no other options, he just insisted that the surgery is the best way to proceed. This was at 6pm in the evening on Jan 2nd. This was the beginning of an ongoing nightmare. Unfortunately I cannot post the entire essay I had wrote on Facebook due to Googles character limit. But after seeing a few other vets we found out this surgery is HIGHLY NOT recommended ever. Another vet even said after his 23 years experience he has NEVER recommended amputating the front dew claws. It's dangerous and a nightmare if it becomes infected. This was a photo taken this morning. This is still ongoing. His paw looks a million times better than what it did, it was black and green and crusty and disgusting, and the oder was unbelievably foul. DO NOT let your pets be put through unnecessary surgeries GET A SECOND OPINION. We certainly have learned our lesson.

Reviewing late but, better late than never…read more When I arrived at my appt the lady at the front desk advised that I had missed my appt by 45 minutes yet, the text message confirmation that I had received twice, specifically stated the time that I had showed up at. When I showed her the text message confirmation, she advised that they're having computer issues hence, why the appt confirmation was incorrect, and that I was still 45 minutes late and would not be able to have my dog groomed and would "waive" the cancellation fee. I asked if they could manage to fit my dog and thanks to the same computer issue, managed to fill another "no-show". All I wanted was a basic bath and an add-on package for my short-haired dog and what I received was a $400 vet bill thanks to the severe rash my dog broke out in due to the uncleanliness of the tools that they used to groom him. The poor guy was covered in blisters from head to toe and was extremely uncomfortable for days and when I let them know they told me that it was most likely a sensitivity to the shampoo even after I clearly stated that the results from the vet showed it was a bacterial infection caused by unsanitized tools. Would not recommend.

Major fail in customer service skills. The establishment does not value its dedicated clientele…read moreand based on some recent conversations I've had it's seems that clients are taking notice. Mediocre cuts (and I'm being generous) Doesn't listen to clients requests Way overpriced Rude staff, extremely dismissive. Longevity in these types of businesses come from word of mouth, news of unfavourable experiences travel rather quickly within the dog community. I could handle so so cuts as all I want is a tidy dog, but the "I don't care about your business" attitude from the owner is a pretty tough pill to swallow.

I recently took my dog to Avro and am very impressed. The vet is awesome…read more He spent so much time talking to me and explained things very well. He is very gentile and a very nice man. Good staff. Great clinic . I had my dog's file transferred from our regular clinic and will go to Avro from now on. This clinic was referred to me from a friend and I am so happy I tried it.

Very good vet, and the staff is great. we brought our 13 year old dog there on several occasions…read morefor check up and treatment, very friendly and knowledgeable as well as compassionate and caring. I highly recommend them.

I cannot recommend Hollywoof highly enough! If you are looking for a place that treats your pet…read morelike family, this is it. The service here is truly exemplary. From the moment we walked in, it was clear that the groomer isn't just skilled at their craft, but genuinely cares about the well-being and comfort of the dogs they work with. They took the time to listen to exactly what I wanted and handled my dog with such patience and kindness. It is rare to find a business that combines professional expertise with such a high level of genuine care. My dog came out looking fantastic and, more importantly, happy and relaxed. If you want 5-star service and peace of mind knowing your pet is in the best hands, Hollywoof is the place to go!

I've always been happy with the work and level of service at Hollywoof. they're very…read moreaccommodating; if I'm on a tight schedule; they remember my dog and the cut I like; and of course....they do a fabulous job.

We bought our Shipoo and from day one , they have been nothing but kind... always answering…read morequestions or taking phone calls or texts. This was my first puppy so I did have questions and nothing was ignored, as a matter of fact just the opposite. I really appreciated the time they took to answer questions so that I can give her the best. We have had her 3 years now and cannot imagine life without her. Highly recommend adopting here ... you won't be sorry .. I know I am not

My husband purchased a Bernese Mountain Dog from this breeder - from what I was told about the…read moreexperience it sounds more like a puppy mill to me. Long story short, we were told he had his first vaccines, however the paperwork would be mailed to us. He claimed we would receive the paperwork between Dec 21 - Dec 29. I called my vet to book second shots (due to holidays the earliest they could book would be Jan 6) We constantly asked David for the paperwork as it never arrived in the mail, we then asked for the vet info at least so our vet could contact them - he refused (red flag) We had our vet call David directly and found the vet name ... what David failed to mention was he, himself, gives the injections and has a vet sign off (Dr. Puri) Unsure why he left that out in the first place... I called Dr. Puri office and was informed some breeders do their own vaccines - OK - moving on.. We ended up having to get and pay for first shots all over again since we still had not received any paperwork, when my husband reached out to David to let him know our disappointment, David was not pleased... We ended up receiving the paperwork for "our dog" this week.... The shot date says either December 17th or December 27th.. We brought our dog home December 12th, so unless David broke into our home a few days later to do puppy vaccines he is a liar. Sketchy business he is running, I feel terrible for all those puppies likely not getting their first shots. Just sell them without shots so new owners can protect their new animals! Terrible place.

I sent an email inquiry through the website and received a response right away. I am fostering a…read morerescue dog who just arrived from Greece and he was in great need of a bath and some grooming. They were able to squeeze me in the day after my inquiry and did a great job with Bruno! He came back from the van with a big grin on his face and was looking and smelling so good! His potential adoptive family came to visit him the same evening and they could see what an amazing dog he was, both outside and in - thanks to his groomer Angelina :) I am definitely going to recommend them to anyone in need of a great convenient at your door service!

Lousy company, they use uncertified groomers and cut my dogs foot while clipping her nails. Had to…read moretake her to the vet and they won't cover the bill. They claim its because they "usually only cut cats nails" so unprofessional

Dr. Rebecca threw desiree out of the clinic less than 24 hours before work was supposed to…read morecommence. She is unfair with her cut of the grooming as she took 40% which is ridiculouS when your doing everything yourself. Clinic environment is toxic and unhealth. Dr. Rebecca barks orders and yet cant seem to do anything herself except collect money.

From the owner: Wellness and preventative care Emergency care…read moreVaccines and deworming Spays and neuters Fecal testing Bloodwork and disease testing X-rays Dental cleanings and surgery Dental x-rays Soft tissue surgery Ultrasound Specialist referrals

tried this store because I only needed one thing, dog food. Looked like it would be fast in and…read moreout. Lots of things to catch my eye for all types of pets. Great place to walk around with a small child, there was a cat, parrot, ferret and lots of birds etc to lock at. They had reduced items close to "best before" date. Got a bag of Eukanuba dog food (reg$49.) for $5.00 NO JOKE 90% OFF. Im gonna start going by often just to check for special.

Dropped in a few days to look for some hypoallergenic canned dog food…read more Staff greeted me as I walked through the door and asked if I need assistance. Told them what I was there for and she knew immediately that they did not sell the type of food I was looking for. She even suggested another store who might carry them (how Miracle on 34th Street was that?) I wandered around the store...it was clean and well laid out. A new arrival of cats awaiting adoption came in and they were from shelters....which is a big plus. As this store is very close to where I live, as Arnold Schwartzenager says..."I'll be back"