Willie is great. Super knowledgeable, attentive, and friendly. I felt bad making him sling…read moremattresses while I tried every single sample they had on the floor, but he took it like a champ and didn't make me feel bad about it at all. While I haven't had the greatest experience with Mattress Firm's products (I've been there twice in less than a year because the first mattress I bought was junk and I went back today for a replacement covered by warranty), Willie helped both times and provided a positive experience in the show room. Hopefully after my new mattress arrives, I won't be seeing Willie for a long time. :)

Great customer service and Craig helped us find both the perfect bed and 700$ in savings! Go see…read moremy guy at mattress firm! Free delivery, free frame, and mattress cover! And most of all, the perfect mattress!

My girlfriend and I purchased a Tempurpedic mattress and base. Kip was our sales person. He really…read moretook the time to help us. He asked questions and made recommendations. We shopped other brands but after consulting with Kip, we were sold on his recommendation. A true sales professional, he explained everything clearly. The delivery was flawless. The kids that delivered the mattress were courteous as well. Overall a great experience.

I received a message from customer service which seemed promising. However, since they initially…read moredropped the ball from day one, now they are saying it's too late. Even though they sent out a technician who said it would be taken care of for us. I will never do business with Ashley Furniture again after this experience. We are hard working, honest people. I guess we will just continue sitting in a hole/dip in our couch until we can afford to purchase a new one from a more reputable company.

We were in this last week and had the privilege of having Ahmad Abdullah at the Furniture Mart work…read morewith us selecting a few pieces of furniture for our living room. What an awesome experience! Ahmad went over and above for us. He was knowledgeable, patient while we were running around the store picking and choosing and helped us out with all of our questions. Last but not least, we purchased a painting for our living room that was quite large and didn't fit in either of our vehicles and Ahmad personally delivered it to our house!! Who does that?? This man deserves huge kudos and recognition for this!!! Thank you Ahmad! You made buying furniture fun!!!

My husband bought me a lazy boy for Christmas. We went to furniture mart in hermantown mn. We had…read morea salesperson named Aussie lynch. He showed us a couple high priced chairs not what we wanted. We told him what we were looking for, he took us to the lazy boy chairs and we found one like right away. He was very friendly, knowledgeable and got us going right away. We were very pleased. Thank you auzzie

We looked for a long time for a new mattress. We checked looked at The Original Mattress Factory,…read moreSlumberland and Mattress Firm. We bought at The Original Mattress Factory because their price was about 50 percent less then the other two stores for a mattress that was as good or better. Also, The Original Mattress Factory does not have sales so you know from the outset the price. The other two stores haves "sales" constantly and the prices are always changing which we found frustrating. We love our new mattress!

Honestly, your search is over, you've come to the right place. Get. this. mattress. This isn't…read morejust a quick "it felt comfy quick testing it in the store & was great" flimsy review... We have had the best experience, loving coming home to sleep in our favorite bed of all time for YEARS! The ORTHOPEDIC SUPER PILLOW TOP Mattress (formerly known as the "Premiere Pillow Top" mattress) @ Original Mattress factory is the absolute BEST MATTRESS EVER! We've had ours since the January of 2011 (it's Fall 2016) & my parents have had theirs since 2008, and we are about to buy a 3rd set for our guest bedroom! We do not even want to LOOK anywhere else, this is the crème de la crème, when it comes to resting your head at night, key work RESTFUL night's sleep. I unfortunately suffer from a number of chronic illnesses and chronic pain issues and needed a decent mattress after a work injury, my torso needed a good resting. My parents both have back issues and needed the best option for them to have their most restful sleep, and after I had slept a few nights in their bed, I knew it was also the mattress for us, and I always look forward to crawling into this wonderfully comfortable sleep palace. The Orthopedic Super Pillow Top Mattress (we both have the King set) is seriously magical, we are so happy with it, even though it was a bit steep to buy as college students, it is an important investment. We've given them over $3K, and about to be doing another $1K+ but considering we spend over 1/3 our lives sleeping & these babies are supposed to last 10-12yrs+ (warranty is 12 yrs, I believe), it is WORTH IT! Tried the gimmicky Tempurpedic, sleep number, slept in hundreds of hotel beds and tested out many other lesser mattresses, but nothing compares to THIS! You don't have the middle-man since dealing direct from the factory! Looking to buy again, but this time at a different location, as we've moved. Dont forget to turn & flip that mattress ever 2 weeks (they have an email reminder system for you if you're interested in that), it really helps the longevity & making sure you buy the box spring with it for the set, they're designed to go together. Seriously friends, your search is over... get this wonderful bed... you won't regret it!

Hoping, for other's sake, we have just had bad luck. We…read morewent to Schneiderman's for a new couch, ottoman, recliners, and rug. I spent over 2 1/2 hours sifting through what appeared to be a very large selection of rugs, only to learn once I narrowed down my search to my top 3 choices, two of those three were no longer available to order (but still in the showroom as available samples). I moved on from my rug to choose my custom couch. The order was entered so I assumed all was good - yay! Nope! One week after ordering, I received a phone call stating the material I chose was no longer available and I needed to make another selection - which also meant changing my four accent pillows and returning the rug that I had purchased elsewhere. Lastly, our recliners were standard (non-custom) orders. We were given a delivery date of up to 12-15 weeks out! Because we were exhausted in this purchasing process, we agreed. Now, here I am....15 weeks out with no update. I called to check on the status of our order, only to learn it has been pushed out another 6-8 weeks - for STANDARD recliners! Prepare yourself for what appears to be great variety and selection in their showroom, but then learning, it really isn't an option, as well as 5-6 months to get your order! If we weren't already months into this process, I would cancel for sure!

https://www.schneidermans.com/products/matthew-3-piece-sectional…read moreWe purchased the top of the line warranty for our couch. We finally had them pick it up to, "fix" it, we just got it back. Wow, they really screwed us over. We paid a lot for this POS; the frame broke, ALL THE CUSHIONS AND PILLOWS went FLAT, the fabric is scratchy, (they talked us out of a different fabric because it would take up to 6-7 months to receive said couch, not to mention that the original couch we initially picked was a complete different layout etc. We went to the salesman to purchase "our dream couch" and come to fond out after 20-30 minutes it was unavailable because it had a wrong display marker). We had to start all over again, after hours of deciding. (We live almost two hours away, work weekdays, and it was during Covid. We wound up picking this POS for over 3500. We desperately needed new nice furniture, and this is what we got. Huge disappointment. We splurged, all we got was this POS, horrible and rude customer service, no resolutions.

Hi Karla, Thank you…read morefrom the bottom of my heart for helping me get my sleeping needs under control! Someone once said that picking out a bed is just as hard as buying a car and I believe it, but you made it very easy for me... I have tried going to the bigger stores, but they are completely overwhelming for many reasons. It was actually very easy for me to work with you, since everything was organized and easy to understand and you have a very large selection of brands. I am happy to support this brand new Bloomington company, and I hope that anyone who is in need of a bed or an adjustable bed frame, begins by looking at your store first! I deeply appreciate getting a frame at a MUCH lower price than anywhere else. Thanks again and keep up the good work!

Very welcoming staff! I'll be in the market for a mattress soon and will be coming back here. I…read moreenjoyed the dream mapping experience, it was nice to see where my exact pressure points are and how changing the position of my feet and head relieve those pressure points. I can't wait to buy a cooling mattress from them!!