We are new to the area and could not find affordable mattresses and box springs. The owner was…read morepatient and did not pressure us to buy the most expensive mattress. An overall pleasure to work with. Affordable and fast delivery! 10/10 for us !

Nice selection of mattresses. Very easy process- got to try out a bunch of mattresses and got a…read moregreat deal! Quick and easy in and out.

Such a great place! Summer of 2024 my mom had to move down stairs and I called up Rodney Payne who…read moreis located in the Southport, NC location. Told him the situation and he and a co-worker came over afterwork and moved the bed from up stairs to down. No problem at all. Another time was to take some legs off of the bed. Once again, Rodney to the rescue! Had to call him one more time in early February of 2025 to see if he could move the bed back up stairs and he came later on the night and we moved the bed back up to my mom's room. Rodney Rocks! Great guy and great employee! Thank you Rodney for everything the past dew months! - Sean

I want to commend Rodney for going above and beyond to make sure we love our new mattress and…read moreadjustable base! I highly recommend visiting Rodney when considering a new mattress set!

Great selection and awesome staff! Ken helped me pick out the perfect mattress within my budget and…read moreit came with an adjustable frame. I have a bad shoulder so I haven't been able to sleep on my side in years. I took Ken's advice and purchased the mattress he recommended and now I can sleep on my side comfortably!

Depending on the day you can get people with many different levels of experience. On my journey to…read morefind a mattress over the last 6 months I stopped at a lot of places. The best service and knowledge I got was from here. However, funny enough so was my worst after arriving another day. By worst I mean lack of knowledge provided about the products. I picked out a purple hybrid 2 and a pillow they didn't have any in stock but they got my order in incredibly fast with in the day and the mattress came undamaged. The pillow is a different story. It just has a black smudge on it which is what they said happened to the purple sample mattress in the store.(which is odd because it came heavily covered in plastic and in a duffel bag) I had a good experience overall with the store and people though.

Stopped by this store on Saturday 5-21-2023 and found one employee working there. This employee…read moreexhibited aggressive behaviors and was extremely rude. I would never consider spending any money at this establishment and others should not as well. A salesperson should not be aggressive and extremely rude whether they are commissioned or not. The owner should take measures that this does not happen to other customers ready to spend $3,000 to $5,000 on a purchase. This whale of a problem should be taken care of immediately. Until then, recommend not wasting time to shop here.

Went Christmas Eve to get a mattress for the guest bedroom. Lady was very nice and was straight to…read morethe point in answering any questions. After going to a couple of other places I orders the mattress over the phone and pick it up directly from the warehouse. After bringing the mattress home I discovered a small tear. They let me bring it right in and exchange it for a new one, no questions asked and they didn't even have to see the mattress before giving me the new one. Prices were similar to other places. Definitely avoid MattressFIRM off south college.

Nice quality furniture , very helpful . As for value, it higher end furniture so you get what you…read morepay for, quality. I do think because your paying higher prices, delivery should not be charged and included for free.

Do not walk away from this business, run! I booked my furniture to be delivered weeks in advance. I…read morehad just moved into a new home and had purchased 4 to 5 pieces of furniture. I got a call an hour before my delivery that they were not going to deliver. Every time I called the business to find out my new delivery. I am told that unfortunate things happen. This company does not care about Customer Service or that. maybe we are waiting on a bed to sleep on and a couch to sit on. I regret ever purchasing one item from this company and trust me I will never again walk into the store. At this point, I don't even know where my furniture is and when I'm going to get it! I am currently three days past planned delivery still waiting.

We bought our home office furniture here. Good value and great service! They also deliver.read more

Came into Mattress Firm on Oleander Drive after calling earlier in the day with some basic…read morequestions. Jay was the one I spoke with on the phone and he was friendly, patient, and genuinely helpful, which made us feel good about stopping in. When my wife and I got there, Josh helped us and made the whole process easy. We had a general idea of what we wanted and what we didn't want, and he walked us around to several different mattresses, explaining the differences in brands, features, and pricing without ever pushing us toward anything. He had us actually lay on multiple beds, answered all of our questions, and gave solid recommendations based on what we were saying. What really stood out was how low-pressure it all was. Josh was just as happy to show us clearance mattresses in the back as he was the higher-end models on the floor, and we never felt judged or rushed. Mattress shopping usually isn't fun, but this honestly was. We narrowed it down to a few options and ended up buying one we're really happy with. Overall, great experience and a great team. We'll definitely be back when we need anything else. Also worth mentioning--they have a really good pillow selection. The Purple pillow might be the most comfortable pillow I've ever tried.

this was by far the most amazing experience I've had with a sales team! they helped me and my…read moregirlfriend with our needs and made a few adjustments for us so we can walk away with what we wanted! our sales rep was Jay he was great and very informative! skylar was a great supervisor bringing in deals and great information. Mike was also another sales rep who made us feel comfortable with our decision!

We have been working with Jeanne Gillespie over the past year to select new furniture, rugs, window…read moretreatments, lamps and accessories for our dining room, entryway and great room. She has been a total delight throughout the whole process! She helped us make the perfect choices that reflected our lifestyle and personalities. Jeanne always answered our questions thoroughly and in a timely manner. She helped us blend our older Ethan Allen furniture with new pieces for a beautiful updated look. We are thrilled with the final results and would happily recommend Jeanne and Ethan Allen if you are looking to make your home beautiful! Marilyn & Dennis

Phyllis F. We worked with Haven Morrison…read morethis past year. She selected new furniture for our bedrooms, sitting room, and lighting fixture for our dining room. She did all our accessories including bedding, pillows, paintings, etc. Haven is an excellent interior decorator. I would highly recommend her for your decorating needs.