Well we never got our pillows went in for a follow up said they would file the claim and never…read moreheard anything back contacted them via text and never heard anything back so we are out two pillows..Yes they still get 4 stars they say it's an UPS PROBLEM OKAY MAYBE!but at least they could have done was get me the pillows but nope

Jesse was a great salesman and made what I thought a boring trip to the store an adventure. Learned…read morea lot more that I expected, and helped choose what was best for us!

This is the 3rd time I've purchased furniture from Valley Furniture but the 1st time I had it…read moredelivered. Pricing is awesome and so is Michael and the team delivered without any issues! Great people to do business with! Clint

We came here to find a new couch. There were a lot of great options to choose from. Judy came…read moreto help us. She was friendly, answered all our questions and provided us with a tape measure to check the fit for our space. We found exactly what we were looking for at a reasonable price and made the purchase quick and easy.

Matt's wholesale is the best place in Sonoma County to buy appliances from, I have been buying…read moreappliances from him for me and my customers for years and have gotten amazing deals often 50% off or more of retail and he typically has what​ I need in stock! The value is unbeatable the selection is huge and his service and knowledge is outstanding.

I've been shopping with Matt at Matt's Wholesale in Rohnert Park for over 10 years, and there's a…read morereason I keep going back. He has by far the best pricing around, an amazing selection of appliances, and he's always incredibly easy to deal with. Whether you need a fridge, washer, dryer, or anything in between, Matt will take good care of you. I highly recommend anyone needing appliances of any kind to go see Matt, you won't be disappointed.

For me first and foremost is customer service. This was my…read moresecond encounter with Esmeralda. Helpful,took time with me and I was just buying a carpet on sale. Shes most helpful and very pleasant. As far as things I've bought,no complaints at all.

Amazing and friendly service from Ashley Furniture in Rohnert Park!…read moreSalesperson Esmeralda, and the store manager Rocco, were truly a pleasure to work with. Highly recommend stopping in to see them for your decorating needs. Excited to await my furniture delivery next week!

Found this outfit on Craig's List. Made an appointment with Clyde to look at a queen size mattress…read morefor our RV. They had the perfect mattress for that, firm and thin, so we were in and out of there in 5 min. I don't expect it to last for many years, but what can one expect for $150. Clyde was very service-minded and friendly.

From the owner: Since 2003, Affordable Mattress of North Bay has been serving the North Bay community with a great…read moreselection of mattresses and the personal attention and care we give our own family. Just ask us about why you should buy from Affordable Mattress of North Bay instead of all the other furniture stores. We'll tell you it's because we make customer satisfaction our top priority. Unlike the other mattress stores, we don't believe in gimmicks, tricks and deceitful answers. Instead, we believe in honest, straightforward answers to all your questions and always going the extra mile in all of our services. So go ahead, ask us about what makes Mattress Affordable different from all the other mattress stores, you'll see it's our dedication to making sure you leave satisfied.

I've bought numerous pieces of furniture from Sonoma Furniture over the years, and I've always had…read morea great experience. They're competitively priced, their selection is excellent, and the service is truly exceptional. It's so hard to find that kind of kindness and professionalism these days, and Sonoma Furniture is one of the few businesses I've found that really excels in every area. They're a local family business, and I always feel good supporting them instead of spending money at big chains. Businesses like this are exactly why shopping local matters. One thing that really stood out to me: I bought a chair online from a different manufacturer that Sonoma Furniture doesn't even carry, and the manufacturer sent me a taller replacement cylinder for it. I didn't want to hire a handyman because I wanted someone who actually knows furniture to do it properly, so I asked if they could help. I even offered to pay, but Kirk, the owner, replaced it for me as a favor. That kind of generosity and customer care is incredibly rare. They are genuinely wonderful people, and I couldn't recommend them more highly.

We had a great experience with this local and family-owned business. They are very knowledgeable…read moreand helpful, with high-quality made in the USA products. You'll pay a little more than on Wayfair, but some furniture, like our sectional couch, is much better to choose in person, plus free local delivery, installation and support. Highly recommended!

The most ridiculous service ever! I wish I never set foot in this store! From the moment I entered…read moreI could sense that the woman inside didn't want to service me. It was more than likely because I looked dirty because I just got off work. It's okay because Barbara and her staff at customer house furniture took excellent care of my family's needs! Best thing I did was grab my wife and walk out of this store ! This occurred on may 22nd

This place has some really beautiful furniture, if I ever need anything custom made I'll definitely…read morereturn. I bought two beautiful chairs and two side tables from Dagmar, who is one of the nicest people I've ever met. You will pay more, but you're paying for serious quality, and again, you can customize as much as your heart desires. They have a few available floor models, and I was lucky to snag my chairs with a summer discount, so keep your eyes peeled. Even if you're just looking for throw pillows, you should check out Brick & Mantel because everything is wonderfully made.

I kinda liked this place at first. I was impressed with their selection of curtains, having…read morealready perused the boring selections at JC Penney and Target. They also have really good prices on rugs. They have a lot of stuff that seem to be pretty good deals. BUT they have a no return policy. LAME. I bought some curtains anyway. When I put them up, they were an inch longer than they were supposed to be, LAME. I pulled out a measuring tape and sure enough it was an inch longer than what was on the package. I thought that this was the kind of customer complaint that would warrant a refund (selling a product that is mislabeled!), so I went back and asked for one. Well, they were extremely difficult and didn't even apologize. LAME again! So then I pretty much demanded a refund. It got a bit ugly. They actually pulled out a measuring tape and measured it (as if I would have lied about it!) and then measured it again until finally they agreed that it was an inch too long. Even after the that, the misery drug on and on. Yes, if I need to, I will ask for your manager and your manager's manager until I get my money back, so just save yourself the trouble and give me my money back already!!! ;) Finally got my money back. But I have never seen a less customer service oriented retailer and it pretty much sealed the deal that I will never go back.

Not excited about this store. Their selection was mediocre at best and the pricing on par with…read moresimilar linen stores. It's a fairly small space so the stock is packed pretty tight. It looks like a lot of rejects because the styles are old and the colors are limited. I only bought a couple of items and neither of them were on my list. Funny how that happens. I went in looking for a new comforter and left with a small rug for in front of the bedroom sink and a vinyl tablecloth for camping. They always have sales and I'm sure their stock rotates, but I wouldn't make the 46 mile round-trip just for this store. I decided to order what I wanted online. If I lived nearby and could stop in more often, I might have a different opinion. But for now, I am going to live with this two-star rating.

We had a great experience with Ilya and his team at Status Wood. We had a very large built in…read morebookshelf made. I was nervous taking on a large project as a new homeowner. Ilya made me comfortable with the process and was quick and responsive to all my questions. He gave me pricing options to stay within my budget. The project was complete within a few weeks. The finished product is beautiful.

Let me start by saying that StatusWood does very nice work and Ilya is a very nice guy. But the…read morepricing here is ridiculous, and the communication and timelines are pretty bad. We never knew where the status of our project was (Status: the irony). We had to constantly check in and drive the process. Even got our "finished" product for our thousands spent and it wasn't even finished.

After everything that happened, Rowina did call and explain what happened and did make things…read moreright! I would purchase from them again. I believe we all learned better communication skills from this. Rowina provides great quality products and I would not hesitate to purchase again

I ordered a dresser and desk from Rowena at Pine Street Interiors 3 years ago. To say I LOVE my…read morefurniture is an understatement. It's gorgeous, non-toxic, functions perfectly... LOVE! Rowena and staff are experts in beautiful, non-toxic design choices for the home. There are lots of beautiful and refined options to choose from!! And they are lovely people. The highest recommendation!!