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    Mattress By Appointment

    4.0 (1 review)
    InexpensiveMattresses
    Open 9:00 am - 5:00 pm

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    12 years ago

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    Linen Outlet Warehouse

    Linen Outlet Warehouse

    1.3
    (3 reviews)
    0.3 mi

    I kinda liked this place at first. I was impressed with their selection of curtains, having…read morealready perused the boring selections at JC Penney and Target. They also have really good prices on rugs. They have a lot of stuff that seem to be pretty good deals. BUT they have a no return policy. LAME. I bought some curtains anyway. When I put them up, they were an inch longer than they were supposed to be, LAME. I pulled out a measuring tape and sure enough it was an inch longer than what was on the package. I thought that this was the kind of customer complaint that would warrant a refund (selling a product that is mislabeled!), so I went back and asked for one. Well, they were extremely difficult and didn't even apologize. LAME again! So then I pretty much demanded a refund. It got a bit ugly. They actually pulled out a measuring tape and measured it (as if I would have lied about it!) and then measured it again until finally they agreed that it was an inch too long. Even after the that, the misery drug on and on. Yes, if I need to, I will ask for your manager and your manager's manager until I get my money back, so just save yourself the trouble and give me my money back already!!! ;) Finally got my money back. But I have never seen a less customer service oriented retailer and it pretty much sealed the deal that I will never go back.

    Not excited about this store. Their selection was mediocre at best and the pricing on par with…read moresimilar linen stores. It's a fairly small space so the stock is packed pretty tight. It looks like a lot of rejects because the styles are old and the colors are limited. I only bought a couple of items and neither of them were on my list. Funny how that happens. I went in looking for a new comforter and left with a small rug for in front of the bedroom sink and a vinyl tablecloth for camping. They always have sales and I'm sure their stock rotates, but I wouldn't make the 46 mile round-trip just for this store. I decided to order what I wanted online. If I lived nearby and could stop in more often, I might have a different opinion. But for now, I am going to live with this two-star rating.

    Mattress By Appointment - mattresses - Updated July 2026

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