Called up store Trent was still running the showroom Family business ..Bought BROYHILL recliners…read moreand sofa sets and the whole Livingroom set with coffee table etc.. and a Milly Mattress and its been 9 Years HE Stands by his products....and THE motor went out in one recliner Trent tracked down a new motor ....AWESOME CUSTOMER SERVICE should have part in 5-7 days.....Yahoo THE BEST SELCTIONS AND CUSTOMER SERVICE 5 STARS SHOP LOCAL.. VICTORIA F. M.

When I moved here, I decided to go to a local business. Owner of the shop Trent assisted me picking…read morefurniture and gave me really good prices. Furniture he recommended are solid and really comfortable. Few weeks ago, I purchased a recliner and an ottoman, so far Soo good and really comfortable. Had an issue with my recliner, he told me to bring the recliner back and within 3 days he gave me a call to pick up my recliner. I was really impressed. I highly recommend purchasing furniture from him.

horrible money grabbing and terrible service. Charged over 108 to return something and then no good…read morecommunication for pick up. never will buy again from them.

John was extremely helpful and guided us towards the perfect mattress without applying any unwanted…read morepressure towards us. Best experience I've ever had mattress shopping!

Michelle knows her product. Very informative and accommodating. Mattress purchases are very trickyread more

Had a professional and great experience buying a new mattress from Terry. He was very patient with…read moreour questions and exploration of different mattresses. And even helped our family maximize our savings with the Memorial Day sale!

This is gonna be the most horrible experience I've ever gotten in my entire life, when I first…read moreinitially arrived in the store, the sales person was great and sold me a sectional sofa for $4500 and he made it seem like this was the best thing ever, fast forward, three months later, I get the set delivered to my home, and it was not on the showroom, extremely unhappy with the set. I've only had it in my house for approximately three hours, and I'm not comfortable with the set at all, call the Manager and ask what I can do because I just got the set in my home the same day he told me I have to pay close to $1000 plus another delivery fee plus I could only pick out furniture from his store Do not buy from the store , go to Nebraska furniture they stand behind their customers and they give 30 return policy if you don't like the product

Reggie was very helpful getting us the couches we wanted! Knowledgeable and attentive to our needsread more

We bought a top-of-the-line mattress from this company in 2019. My husband needs a a dependable…read moremattress for his back, he sees a chiropractor once a week. It is now 2025 and it is still in excellent shape unlike the other mattresses we have in the house bought later from other furniture stores. Today, we drove for an hour to go back to his store to purchase a new one for our teenage son. Mark was just the same, full of knowledge and integrity. He took the time to help us select just the right one. If you need a good night's sleep on a mattress that won't cave in on you, this is the place to go.

Marc and his team made buying matresses easy and fast. No high pressure and payment options were…read moreavailable. The service was excellent and delivery was fast and saved us a trip to Dallas.

The most amazing customer service, knowledge of products and quality of furniture sold! I highly…read morerecommend this company without question!

I purchased a mattress from here last year that was very inexpensive for a guest bedroom. My…read morefamily recently visited from out of state and couldn't get done raving about how great this mattress was! Went home and slept on their very expensive Sleep Number bed and said it couldn't compare because all their aches and pains were back that was not the case after sleeping on this mattress.

I wish I was giving this place a 5 star rating but their customer service is absolutely terrible…read more We bought a mattress from them a few years back and had no problems. The gentleman we purchased it from was wonderful, patient and nice. A few weeks back we went back to buy a newer mattress and the man we purchased from seemed to not know what he was talking about, and had zero personality or interest in helping. We had to make a choice on a mattress in a hurry with little help from him. Once we purchased it, we loaded up our mattress and took it home. We slept on it one night and it was terrible. So we called the next day and asked if we could switch it out. The woman who answered also seemed agitated we called, was rude on the phone, offered us no option for replacement and just basically told us to kick rocks. I am incredibly surprised by the behavior of both of them, especially since they didn't want to even attempt to help us. My husband hasn't slept properly on this mattress in weeks. I plan on reporting them since they won't help in an exchange. I wish the person who ran it before was still working there. My husband has a bad back and neck and we are not a family of means. I wish we could get help.

Holidays have me slow to review this store. This is the second mattress set we have purchased…read morehere. We were trying to find a mattress that we could afford, but that was the best quality we could afford. Brandon assisted us. He was very, very busy, but he took his time with us, going over our options and, when we found the mattress that suited us, scheduled the delivery in record time and, when we realized the next day that we needed a queen-size frame, we went back and he made certain it was delivered at the same time as the mattress. Truck arrived within ten minutes of the scheduled start time window for delivery and the guys who put the frame together and carried the mattress upstairs were fast and nice. We went several places and looked on-line before we went to Mattress Firm Outlet, but I guess, since this is our second purchase from this store, we won't waste time looking elsewhere when we need another mattress. Thanks Brandon!

Seriously, if I could give this place (and Robert) 10 stars I would. Considering before we walked…read morein my husband told me "we aren't buying anything, just trying out the Purple mattress" and we walked out with a brand new mattress! Robert was super helpful and I've never seen my husband so happy about spending a few thousand $$ Highly recommend this location!