Cancel

    Open app

    Search

    Rooms To Go - Rockwall

    2.0 (48 reviews)
    Closed 10:00 am - 9:00 pm

    Rooms To Go - Rockwall Photos

    You might also consider

    Recommended Reviews - Rooms To Go - Rockwall

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Terrible material and manufactured arm.

    Beware!! I am paying top dollar for the Sound Tech by Shaq. I originally received a sofa with a very messed up arm that i unfortunately do not have a picture of because i assumed they would bring me a replacement that was acceptable. After two attempts and trying to deliver damaged and questionably new replacements I finally accepted the set that i am posting pictures of. The lumbar doesn't work on one side of the sofa and the "leather" is so thin and cheap that the love seat already has a couple of noticeable scratches from installation. I was told by customer care that they only allow 3 replacements and that I wasn't allowed to replace my damaged furniture because of the arms. I also purchase the service agreement. I am paying around $7000 and have yet to receive new condition and fully functioning furniture. I was also told I could exchange it for store credit but absolutely no refund of any kind. After questioning the refund policy I was told I could receive a refund minus a 20% restock fee, $1400. I have taken off work three days to receive replacements. Two months have passed and I still have unacceptable furniture. Not only is this frustrating and inconvenient, customer service treats me like I am at fault. They don't care to make things right so long as they get their money!

    Will be my new reading corner!!!

    See all

    Photo of Tony D.
    36
    21
    17

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Reggie was very helpful getting us the couches we wanted! Knowledgeable and attentive to our needs

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh P.
    479
    9
    12

    2 years ago

    Business owner information

    Photo of Rooms To Go C.

    Rooms To Go C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wade M.
    106
    32
    0

    3 years ago

    Business owner information

    Photo of Rooms To Go C.

    Rooms To Go C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Rooms To Go C.

    Rooms To Go C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Lexi T.
    39
    25
    15

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D B.
    0
    1
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Noah P.
    182
    7
    3

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe T.
    0
    17
    1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy K.
    71
    1
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of PJ T.
    14
    6
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    This store is making my Granddaughters sleep with no beds tonight! Part of a bunk bed set arrived today. ROTTEN!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of SA C.
    0
    43
    18

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - Rooms To Go - Rockwall

    Review Highlights - Rooms To Go - Rockwall

    Wayne was by far the best sales associate I have worked with.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    La-Z-Boy Home Furnishings & Décor

    La-Z-Boy Home Furnishings & Décor

    2.0
    (17 reviews)
    0.7 mi
    $$$

    I went to Lazy Boy in Rockwall Texas. 6 years ago for 2 recliners and couch. We have enjoyed them…read moreand still impress people with the color teal in the couch. My recliner has been the most comfortable chair I ever owned. Now its been 6 years; my recliner actually went (boing) I called the store said they could be pick up for a fee and repair. They had great guys who both picked up and delivered my recliner and its back to being a most comfortable recliner.I am sure I will have many more wonderful years with my furniture.

    I had a great experience with La-Z-Boy in Rockwall -- specifically with Damont as well! I came in…read morethinking I wanted one thing, and he guided me to something way better (which actually ended up being cheaper and coming way faster). For one, I picked the color/material that was on display in the store. Those are what's readily available in the warehouse and can be delivered as early as a week. Another big tip for those who get a recliner, is to plug it into the outlet rather than using the battery pack. When I tried to use batteries, the footrest only went up halfway very slowly. I'm not sure why the power would work half as well, but when plugged into an outlet it works perfectly. Overall I'm very happy with the product and the service. The team was nice as can be and didn't put any pressure on the sale. They were genuinely there to help which is refreshing!

    Photos
    Emmons reclining sofa set
    Emmons reclining sofa set
    La-Z-Boy Home Furnishings & Décor
    Expensive rug

    See all

    Expensive rug

    Rooms To Go - Rockwall - furniture - Updated July 2026

    Loading...
    Loading...
    Loading...