Terrible store would never buy another thing from here. I was having back pain so we bought a new…read moremattress back pain. Continue to get worse went to a doctor etc. physical therapy still having a problem. At first, thought I had injured myself, but I'm convinced it's the mattress. I contacted the company because it had only been a month and an half. Was told they needed to speak with their superior, And would call me back. I waited for over a week and a half never got a response. Finally I reached back out and was told there is nothing they can do since it's been longer than 30 days. Any mattress company and any experts will tell you that 30 and 90 days to fully get used to a mattress. It's been two months and one week and this is the biggest piece of crap I've ever purchased. These people are crooks and I would never buy another thing there.

Bailey was super helpful in helping me pick out a mattress, and worked with me to find the best…read moredeal that suited what I was looking for. I shopped around to quite a few stores but this one had the best prices by far. A little inconspicuous- don't miss it next to the Sonic - worth checking out.

horrible money grabbing and terrible service. Charged over 108 to return something and then no good…read morecommunication for pick up. never will buy again from them.

John was extremely helpful and guided us towards the perfect mattress without applying any unwanted…read morepressure towards us. Best experience I've ever had mattress shopping!

Anytime I can find a locally owned business that provides good service and customer care, I will…read moredie by them from that point on. This is one of those places. I avoid the big chains and box stores whenever possible, especially if a local business can be utilized. And every once in awhile you find a locally owned business that leaves those big chain stores in the dust in regards to customer service, expertise, quality and price. Van Harris and Bryan are exceptional when it comes to taking care of customers, and I can't say enough thanks for the help they gave us this weekend when we purchased two mattresses. They make Mattress Experts one those locally owned businesses we all need to support. They did everything they could to make us happy, to include making two separate deliveries and an exchange. Trust me, it is worth the trip to see them, they are wonderful.

We have had our new king size furniture and mattress set for about 5 days now and we Love It! I…read morewas recommended here by my brother and the guys at Mattress Experts did not let me down. Everything from ordering to delivery was top notch. Keep up the good work!

We purchased 2 mattress sets from this store. My salesman was Bobby and he not only knew exactly…read morewhat we wanted but he also helped us stay within our budget. We are thrilled with our purchase. The customer service was impeccable. Delivery was right on time. The product is exactly as promised. I would highly recommend this store to anyone who is looking for a great mattress!

Michelle knows her product. Very informative and accommodating. Mattress purchases are very trickyread more

This is gonna be the most horrible experience I've ever gotten in my entire life, when I first…read moreinitially arrived in the store, the sales person was great and sold me a sectional sofa for $4500 and he made it seem like this was the best thing ever, fast forward, three months later, I get the set delivered to my home, and it was not on the showroom, extremely unhappy with the set. I've only had it in my house for approximately three hours, and I'm not comfortable with the set at all, call the Manager and ask what I can do because I just got the set in my home the same day he told me I have to pay close to $1000 plus another delivery fee plus I could only pick out furniture from his store Do not buy from the store , go to Nebraska furniture they stand behind their customers and they give 30 return policy if you don't like the product

Reggie was very helpful getting us the couches we wanted! Knowledgeable and attentive to our needsread more

We bought a top-of-the-line mattress from this company in 2019. My husband needs a a dependable…read moremattress for his back, he sees a chiropractor once a week. It is now 2025 and it is still in excellent shape unlike the other mattresses we have in the house bought later from other furniture stores. Today, we drove for an hour to go back to his store to purchase a new one for our teenage son. Mark was just the same, full of knowledge and integrity. He took the time to help us select just the right one. If you need a good night's sleep on a mattress that won't cave in on you, this is the place to go.

Marc and his team made buying matresses easy and fast. No high pressure and payment options were…read moreavailable. The service was excellent and delivery was fast and saved us a trip to Dallas.

The most amazing customer service, knowledge of products and quality of furniture sold! I highly…read morerecommend this company without question!

I purchased a mattress from here last year that was very inexpensive for a guest bedroom. My…read morefamily recently visited from out of state and couldn't get done raving about how great this mattress was! Went home and slept on their very expensive Sleep Number bed and said it couldn't compare because all their aches and pains were back that was not the case after sleeping on this mattress.

I wish I was giving this place a 5 star rating but their customer service is absolutely terrible…read more We bought a mattress from them a few years back and had no problems. The gentleman we purchased it from was wonderful, patient and nice. A few weeks back we went back to buy a newer mattress and the man we purchased from seemed to not know what he was talking about, and had zero personality or interest in helping. We had to make a choice on a mattress in a hurry with little help from him. Once we purchased it, we loaded up our mattress and took it home. We slept on it one night and it was terrible. So we called the next day and asked if we could switch it out. The woman who answered also seemed agitated we called, was rude on the phone, offered us no option for replacement and just basically told us to kick rocks. I am incredibly surprised by the behavior of both of them, especially since they didn't want to even attempt to help us. My husband hasn't slept properly on this mattress in weeks. I plan on reporting them since they won't help in an exchange. I wish the person who ran it before was still working there. My husband has a bad back and neck and we are not a family of means. I wish we could get help.

Holidays have me slow to review this store. This is the second mattress set we have purchased…read morehere. We were trying to find a mattress that we could afford, but that was the best quality we could afford. Brandon assisted us. He was very, very busy, but he took his time with us, going over our options and, when we found the mattress that suited us, scheduled the delivery in record time and, when we realized the next day that we needed a queen-size frame, we went back and he made certain it was delivered at the same time as the mattress. Truck arrived within ten minutes of the scheduled start time window for delivery and the guys who put the frame together and carried the mattress upstairs were fast and nice. We went several places and looked on-line before we went to Mattress Firm Outlet, but I guess, since this is our second purchase from this store, we won't waste time looking elsewhere when we need another mattress. Thanks Brandon!

Seriously, if I could give this place (and Robert) 10 stars I would. Considering before we walked…read morein my husband told me "we aren't buying anything, just trying out the Purple mattress" and we walked out with a brand new mattress! Robert was super helpful and I've never seen my husband so happy about spending a few thousand $$ Highly recommend this location!

Loved them but their gone now. I furnished my entire home with their furniture. 6 years later it's…read morestill good

Great prices, professional and easy to shop with Thanks for helping make our transition from Cali…read moreto Texas easy. Micheal was great help!