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    Mattress Firm Brandon Town Center

    4.1 (14 reviews)
    Open 10:00 am - 8:00 pm

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    Review Highlights - Mattress Firm Brandon Town Center

    A few months ago (after way too much shopping), we landed at this store and found John...

    Mentioned in 2 reviews

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    Havertys Furniture

    Havertys Furniture

    2.5
    (30 reviews)
    0.6 mi
    $$$

    I was greeted by an associate who I explained what I was looking for. I had purchased a set last…read moreyear and wanted to purchase the ottomans that matched. While assisting me he stepped away to go help another customer who had come in after me looking at a living room set. I was left standing there waiting for my sale to be completed. While he chit chatted with the woman and her family who were exploring options. I asked another associate to assist me with my purchase. Once she started helping me. The gentleman came back over and took over the completion of the sale. This is not how customer service should be received. I guess my 1300 purchase was nothing compared to a potential larger one from the other customer. I've been a Havertys customer for over 25 years. NEVER experienced this type of discerne.

    I am so thrilled about the new loveseat I purchased with the patience and expert design services…read morefrom Donovan and Maurice. Picking out a sofa can be stressful and I am not a shopper. Donovan made it stress free and very enjoyable. So many lovely choices and his expert advice helped me narrow it down in a timely manner. He then introduced me to Maurice who used his expert design sense to help me pick out the perfect colors/textures for all the fluffy down pillows. I really had fun and that has never happened with any of the sofas I have purchased in the past. No pressure. No rush. Just helping me figure out what would be best for me. That's how it should be. I am so excited for my new loveseat! Thank you Donovan and Maurice.

    Photos
    More fading of the couch.
    More fading of the couch.
    More fading of the couch.
    More fading of the couch.
    Havertys Couch with discoloration.

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    Havertys Couch with discoloration.
    Ashley Store

    Ashley Store

    2.0
    (175 reviews)
    0.6 mi
    $$

    Here is the letter I sent to corporate and received no response:…read more I am writing to file an official complaint regarding my recent experience with the Ashley Furniture store in Brandon, FL. Please find below a summary of events, along with supporting email communications from the past 24 hours. Order Details: * Order Placed: August 24 * Original Delivery Date: August 27 On August 27, the technicians spent approximately two hours delivering part of my order. Unfortunately, the headboard arrived dirty, and we were advised that someone would be scheduled to clean the fabric. Additionally, the side tables and several parts of the bed frame were left behind. We were told that the drawers were broken and that a follow-up delivery would occur in a few days. Since then, I have received multiple delivery notifications (and subsequent cancellations) for the following dates: * September 1 * September 8 * September 9 On September 8, I visited the store and spoke with Robert, who assured me that the missing items were in the warehouse and would be delivered on September 9. However, on the morning of September 9, I received another cancellation notice. When I called the store, I was informed that Robert was out of the office. I then spoke with another manager who was unable to assist and repeatedly referred me back to Robert, who would only communicate via email. This entire experience has been extremely frustrating and disappointing. Over the past two weeks, I have contacted customer service multiple times, only to receive inconsistent information and no meaningful resolution. At this point, I have requested a full refund and for the items to be picked up. I am now being told that a refund cannot be issued until the items are retrieved--leaving me feeling completely trapped in this transaction. This level of customer service is unacceptable. It has been a significant waste of time and energy, and I am deeply dissatisfied with how this matter has been handled. I intend to share my experience publicly so others are aware of the company's lack of accountability and customer care.

    DO NOT BUY FROM HERE. Do your research. Read Yelp reviews. Their Customer Service is the worst and…read moreno return policy! They just want to sell you something and be done!

    Photos
    Ashley Store
    Patio table when we first got it compared to the new side table we received.
    Patio table when we first got it compared to the new side table we received.
    Ashley Store

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    Shaunessy's Decor and More

    Shaunessy's Decor and More

    5.0
    (4 reviews)
    12.5 mi

    You know when you have that one person you're buying a gift for, and you're wracking your brain on…read morewhat to get them because they already have everything? You know when you have a particular spot in your own home that needs a highly specialized and unique piece to pull your interior design together? Well, if you are looking for one-of-a-kind pieces for a gift for someone special, or even yourself, you'll be sure to find a multitude of things to choose from at this quaint, upscale furniture and home decor shop. I went to Shaunessy's amazing store during the holidays to find a unique, one-of-a-kind piece for my Mom's Christmas gift. During my 'raising kids' years, Mom and I used to spend countless hours in these types of shops. On weekends, we also would go to Estate Sales to find collectibles for our homes. I knew she would love anything from here. This shop is a place where you will find unique items that eventually will be collectibles in the future, or even now, because many of them already are antiques. One of the things I saw here that was of particular interest, because of its unusual nature, was made by a local woodworker. He crafts fruit holder centerpieces, made out of old oak wine barrels and old whiskey barrels. Use your imagination for the usage on a dining room table, buffet/sideboard top, and even just on the kitchen counter. This craftsman fashions the bent wood into lovely, long, curving and graceful centerpieces that hold and display items inside the indentations he makes in the strip of wood. There were many different styles, some holding 6 or 7 single lemons, spaced about an inch apart, which gave the piece a pop of color. There also were others with 6 votive candles placed in a row. A really unique gift that looks spectacular on the dining table. Speaking of custom pieces, Shaunessy's makes many of them, including 'farm' and other types of tables in different shapes and sizes, and those ever-so-popular custom-made barn doors, which interior designers are now decorating with, for everything from pantry doors to closet doors and beyond. There are two floors of goodies in the main converted farmhouse building (complete with treasure-filled porch), plus two outside "Pish Posh" buildings, which hold lots of outdoor-use treasures, such as galvanized flower buckets. You'll find a lot of beautiful old and newer antiques. Be sure to use your 10% off Yelp check-in offer! Customer service is super helpful and friendly. These people love what they do and it shows in everything from the products and items they have, down to helping you find something truly inspiring! *****FIVE FABULOUS STARS!!!!!*****

    Support your local business! Family owned, Friendly and Shaunessy is a gem. She is our very own…read moreValrico Joanne Gaines!!!! You will fall in love the moment you walk in.

    Photos
    Mercury glass and such...Dream...
    Mercury glass and such...Dream...
    The Design Bar.
    The Design Bar.
    Shaunessy's Decor and More

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    Kane's Furniture

    Kane's Furniture

    1.7
    (144 reviews)
    1.1 mi
    $$

    Don't do it. Yeah the sales people are nice. They make a ton of promises about how great it is…read more How their warranty is easy and if something breaks they take care of it no problem. Total lie. We bought a ton of furniture after losing our home in the hurricane. The recliner broke inside of a year. Store says not our problem - call moto. Moto says - not our chair - call the store. Store says call moto. Then the store figures out that it isnt moto - we have to call another company. That servepro company says its inside a year - call the store. Store says oh - we can send out someone to look at it. But we dont repair it. Once they look at it - they will get back in a week or two to tell the plan - order parts or whatever and in a few months you might get it fixed.

    We bought a chair on Sunday! Paid in full plus delivery cost! I ask my sales guy if they will haul…read moreaway the old chair he said no! So i ask will they move into garage he said yes! Well the Drivers wouldn't even move old chair from were is was to beable to put new chair in it place told me yo move it then unpacking new chair they made a mess with the styrofoam prices all over floor i ask if they were going to clean there mess! I ask for there names and he said no but i kept asking until he said its JJ Kanes you have lost a loyal customer and this will be plastered all over social media Russell

    Photos
    Kane's Outdoor Furniture Collections
    Kane's Outdoor Furniture Collections
    Kane's Furniture Living Room Sectional Collections
    Kane's Furniture Living Room Sectional Collections
    Kane's Furniture Living Room Collections

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    Kane's Furniture Living Room Collections

    Mattress Firm Brandon Town Center - mattresses - Updated June 2026

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