Edit 11/28: the company was able to resolve this and gave us a new bed frame and was able to install and uninstall the old one. Thank you mattress firm! read more

Great service! They were very professional and helped me narrow down the options and get a new bed. I also got a new base to help with my back pain at night. read more

Mattress Firm Archer Road - Lots of options - Mattresses Near Me - Gainesville, Florida

Amazing customer service from the Ms Louise Brescia! We had a hiccup during delivery of our tempurpedic Luxe Adapt; however, Louise fixed the problem without any issues. If you go to any of the mattress firms in Gainesville, definitely ask to speak to Louise! Experienced, knowledgable, & so kind. Loving our Tempurpedic! read more

Worked with Louise to purchase a mattress for pickup on college move in day. She was beyond helpful and patient. Highly recommend requesting her to choose the proper mattress for you. read more

Trying to find a good mattress can be really overwhelming. Online reviews are very confusing since they always range from the best to the worst. Visiting mattress firm and actually trying out the beds was extremely helpful. Louise helped us immensely, and we are very happy with our purchase. read more

Today I visited Mattress Firm in Gainesville because I was shopping for a new bed. I have slept on the same bed for almost 10 years and it is finally time to go out an purchase a new bed to use. I started by first looking online for sales since it is Presidents Day weekend. I came across Mattress Firm and saw they had a few stores located in Gainesville, so I decided to go in today and check them out. When I arrived I was instantly greeted by Micki who was an amazing sales rep and did a wonderful job from the moment I met her, until I left. I told her why I was in today and she asked if I had ever been in before. I let her know that it was my first time and what I wanted. We started our journey to go look for beds. She took me over to three beds. One was Yellow which was slightly soft but had a little bit of firmness, then green, which was pretty soft, but a nice firm base as well. Finally blue, which was just soft and made you feel like you were in a cloud. Then they showed you how the beds had lifts built in them so you can adjust your body while in the bed. We walked around and I laid in about 3 to 4 different beds before I came across the bed that I knew was exactly for me. As soon as I laid down in this bed I knew it was mine. Micki agreed that it was a great bed and it was a hybrid type. I decided on this one. We went to do the financing part and it went great. Micki walked me through the entire process and I loved that. She was super helpful and answered all my questions. One thing I have to say is that if you let them know a certain price range you need to be in, they will work their hardest to get you in that range. They first quoted me $3,100 with the bed, frame, protection, delivery and set up, but after I said that would not work for me, they were able to get all of this down to the price where I wanted it to be!! I was really really pleased. I highly recommend Mattress Firm and this location in the Gainesville Market! I was taken care of from the moment I walked in to the moment I left. For something that we use on a day-to-day basis, I have no problem using a place like Mattress Firm! I highly recommend! read more

We went looking for an RV mattress do to the fact ours was 2 years old and the quality of them being out in an RV. That is unless you don't mind spending thousands of$$$$. So, thank you to Nick for all his help! read more

Moderate selection of Beauty Rest, Sleepy, etc. I get the impression the prices are like those on the stickers at the car dealer - when I started to walk toward the door the salesman suddenly offered me half price! Not how I like to do business. read more

Ryan was amazing and helpful! We bought a bed my boyfriend and I had been needing/wanting and Ryan was ready to help in whatever way he could--even lifting and trading out mattresses on different box frames! I wish every salesperson I meet was like him :) every business wants an employee like Ryan! read more

Josh was awesome. He was patient when dealing with my grandmother and was attentive. Would consider coming back again.

I must say that shopping for a new mattress is hectic and even more finding great customer service in businesses now a days. I must say that Nash is wonderful. He is polite and knowledgeable of the merchandise that was in the store. We found the right one and even bought nice acceries for the bed. The delivery went not so good at first but the movers did great by changing a few things. The bed sleeps wonderfully. I would shop there again. I believe that this is our Matress Firm store and Nash should be looked at for being a Great salesman and employee. Go see Nash. read more

This was the second I've shopped at this Mattress Firm, and once again, it was a wonderful experience. Chelsea was incredibly sweet, and very helpful. I was in and out with no hassle. I don't think I could ever shop for a mattress anywhere but here. read more

Me and my girlfriend were just in this store looking to purchase a new mattress. I just want to say the two gentlemen that helped us Jimmy and Ash or Nash I didn't quite hear his name well, we're beyond fantastic. They were extremely informative and very pleasurable. Even though we didn't get to purchase one today due to certain qualifications with my credit card they still honored their deal going on right now. We were in their for an hour and we came in right when they were taking a lunch break and they were very helpful and helped us make up our minds on exactly what we wanted. They also were extremely helpful in assisting us with multiple options for payments. Overall this was a very very nice place to go. Thank you gentlemen for one of the best services I've had. read more

Walked into the store and was greeted with a big smile. Answered all of my questions and showed the best quality mattresses. Great customer service and they were patient with my decision making(they have awesome multiple to choose from mattresses) and they quickly had me in and out with a very satisfying price. I would recommend to anyone looking for top quality products with low prices. read more