Couldn't be happier with the personalized service that I recieved from Kelt at Sofas Etc. From my…read morefirst phone call to the store with an initial inquiry, Kelt was very engaging and truly interested in helping me with a sofa that would meet the specific needs and limitations of my room size and configuration. His experience, product and service knowledge , and customer service are unsurpassed in today's retail world where it is almost nonexsistent. I have already referred one friend to the store (who is very happy with her sofa!) and also another friend and prospective customer. Thank you so much for such unmatched service and attention!

Visited on a Saturday afternoon to assist my mother with furniture shopping. Upon entering the…read morestore, I was immediately greeted by an employee who would later assist us. Kelt was incredibly friendly and knowledgeable. My mother was looking for something pretty specific and he was attentive throughout the process while also allowing time to roam the store independently. While I cannot attest to the purchasing process, it was a delightful shopping experience and the range and range of sofas were a great very high quality.

Love this store!!! I live out of state but go to Westminister New and Used Furniture for all my…read moreitems including gifts for others. They have a great selection of items at a great price whether it's new, used or vintage your looking for. The owners are very friendly, helpful but not pushy, they let you browse all you want but are always close by to answer your questions and everything is clearly marked with description and pricing. They deliver local and also buy local. Please drop by and check it out!

Amazing deals for great furniture. I spent as much as one dresser online would cost me and got 5…read morepieces of furniture here! And that's with shipping. Also great people very nice. Gotta say if you need furniture and want to save some money, come here. Great picks and prices!

This is a lovely thrift shop with a good variety of quality housewares, furniture, knick knacks,…read moresome books, and clothing. The displays are pleasing to browse through and, although packed with stuff, is thoughtfully displayed and does not appear cluttered. I thought the pricing was good for upscale thrift. I stopped by on a whim and walked out with 3 items.

I've been going to this store for 25 years. My home has several items I bought from there, a…read morecanvas, some dishes, linen, figurines, there is always something interesting. The store feels unique, not cluttered, no old musty smell, but nice, clean and organized. Prices are not bargains, but retailer vintage store prices. Still, if you shop carefully, you can find some good quality items worth buying. Oh yes, the staff is often nice, sometimes I do get the, "Welcome sir" other times I get the invisible treatment. But I don't mind, my mission is always to find that unique item my home is missing or not!

I purchased a home that came with a lot of furniture & small household items that I didn't want to…read morekeep. Within a couple of days, Eric came by, we easily agreed on a fair price & he removed everything! He is very professional & efficient. I would highly recommend him!

From the owner: Here at E's we BUY and SELL quality used furniture , appliances , and household goods...we also do…read moreEstate or Whole House CLEANOUTS and Storage Unit cleanouts as well...We can buy all your items or just some outright or we also offer auction services and can sell on consignment as well.

Prices are good,store is a mess crappy location, store needs organized ,not workers fault,lack of…read morehelp

Love the store but I gotta say, that Tiffie the so call store supervisor needs to go to customer…read moreservice school or something. She is very rude and yells over everyone. Not a fan at all.

Their work is gorgeous, and well built. The bookcase was fairly easy to assemble with clear…read moreinstructions. In addition, their price is excellent considering this is a real pinewood bookcase and not a particle board one like you'd find at ikea. I highly recommend them.

The good: a bookshelf eventually arrived. The owner replied to e-mails quickly…read more The bad: everything else. The tl;dr version: I ordered a bookshelf and it took 20 months for the order to be fulfilled. Not 20 weeks. 20 months. And after all that, the holes to hold the shelves weren't even properly aligned. The long version: It's August 2024. I want to order a large bookshelf (over 80 inches tall). I'd like to support a small business and get something that's nicer quality than Ikea. I find The Woodland Mills online. The shelf looks good. It's all wood. The price, which includes shipping, is reasonable. The website says that this large-size shelf will take several months to get to me. That's fine. I place my order. Not long after I place my order, I notice that the Woodland Mills website has changed. The shipping time for my shelf is now "16-24+++ weeks." How many more weeks does "+++" mean, I wonder? I am doomed to find out. In April 2025 (8 months after I ordered, so we're now up to 30+ weeks), the owner sends a message that seems to be to all his customers simultaneously. He's apparently been getting a lot of order status update inquiries from us. He provides an extremely lengthy explanation that encompasses everything from tariffs to the cost of wood from Finland to his inability to hire help. Hey, I get it; these are not negligible problems. He's acknowledging that there's a backup. He's implementing some kind of new queue system that should be able to give a more accurate assessment of where we are in line, if not how long it's going to take to clear the line. Okay. Let's see how this goes. In September 2025 (13 months after I ordered, so now we're up to 50+ weeks), I decide to inquire as to where I am in the new queue system. The owner tells me I'm at #12 and that it should be a few more weeks before shipping. In December 2025 (16 months after I ordered, so now we're up to 60+ weeks), I inquire again. Now I'm number 6, but "Tomorrow is our last shipping day of the year," so don't go getting excited. The shelf will be shipped in mid-to-late January. On March 11, 2026 (19 months after I ordered, so now we're up to 70+ weeks), I inquire again, politely but this time with a tone a bit less pleasant than my usually chipper demeanor, requesting either the bookshelf or a refund, posthaste. It will ship the next week, the owner says. "I didn't realize I had any order THAT old," he says. (Apparently the new queue system must not be quite up to snuff.) He apologizes for the delay. That's nice. On April 3, 2026 (so now we're at 20 months, or ~80 weeks): the bookshelf arrives. Now I get to put it together. I manage to do this and discover, when putting in the shelves, that the holes for the shelves are slightly misaligned. In some cases, this just leads to some light rattling when the shelf is placed, easily overcome by the weight of the books on top. In other cases, the misalignment is pronounced enough that it is impossible to use those holes. I did finally find enough usable holes to place the shelves, although not always at the heights that I would prefer. I didn't bother to complain. How many more weeks of frustration would that have engendered? But when I got a mass e-mail from the owner a couple of days ago, offering previous customers "Fast Shipping on Select Bookcase sizes!", I laughed and laughed. Never again. Fool me once, etc., etc.