With luck you'll get a good cashier with friendly attitude. Don't ask for a manager, specially if…read moreyou have a question about price or some mismatch pot with the wrong lid. In my experience, managers are outright nasty. They act rude, condescending, rude, and ignorant. Most of them! There are some workers who are really nice but some are just there. They used to have good, decent products, now it is just junk! I guess most of the good stuff is shipped out to their online store. They do seem to allow some resellers on site. They sit around waiting for the carts to come out to stock up the shelves then they rush out like vultures to cherry pick the best items they spot. God forbid you get close to the carts, they'll push you away rudely no apologies. The store managers must be getting some kick backs from these resellers because they do nothing to stop the practice. I used to donate tones of stuff to goodwill but I have lost faith in them as a good organization. I think it is scam organization pretending to be a charitable organization helping the poor and disabled people but what I see is a greedy organization overpricing the donated items and making huge profits for their upper class echelons. If they had a good mission now it is lost.

I purchase a loveseat with 5 pillows at the Goodwill in Westminster, MD. It was priced at $59.79…read more Today was yellow tag day, which meant the loveseat and 5 pillows was only $2.00. The 5 pillows and loveseat were all marked $59.79 and each tag was numbered 1 of 6, 2 of 6, 3 of 6, 4 of 6, 5 of 6, 6 of 6. When I came to pick them up, there were only two pillows. 3 were missing. The donation girl stated, " the three other pillows did not go with the loveseat." I reminded them all 6 items were tagged and numbered 1-6 as a set. I was a bit miffed and demanded to know where my other items to the set was. That poor excuse of a manager is useless and incompetent and the girl at the donation door was the same. This is not the first time I had to deal with him. He needs to be replaced. Looks like I'll be shopping at another goodwill, because I've had my fill of being ripped off when picking up items and finding out some items are missing and he had the audacity to accuse me off take the three pillows with me when I left. They need to check their freaking cameras on that, because it didn't happen. Checking their cameras will show some other idiot took them. Somebody needs to make this right and find three comparable pillows.

It might be a better use of company funding to simply close down this location. Barely functional…read moreemployees who steal from their employer. Sparse inventory. Unsatisfactory service. Also, they request that customers go mess up some other bathroom so that their people who are there to work but don't seem to desire to don't have to, you know, work.

Terrible service; very rude employee's, particularly the manager; extremely high prices for the…read moreitems being donated, store is a mess

My favorite thrift store! Great selection and prices. The staff of volunteers are always so…read morefriendly and helpful. Great place to donate to as well; benefits the INOVA Loudoun County Hospital. FYI: their annual rummage sale is HUGE and held at the local fairgrounds in the fall: this year on 10/18-18/25.

Very nicely organized, and clean as a whistle. You actually feel like you're shopping in a nice…read moreresale shop rather than a "thrift" store. The ladies who work there couldn't be friendlier or more helpful. They truly go out of their way to make sure everything is perfect, and it is much appreciated. I've started going just about weekly to see what treasures they've gotten in, and it's quickly become a very fun outing I really look forward to. Can't be beat!

This is my go to Goodwill! I keep coming back because I have so many good finds. My only complaints…read moreis things that come in sets are priced separately, making it more expensive which I don't understand. I think prices could be worked on more , I have definitely put things back that I would've bought if I thought it was worth the price. Younger staff is always nice and welcoming. There was this one lady manager who I would not be excited to see whenever I had a return to make but I have not seen her in a while. Speaking of returns , no there is no fitting rooms but you are able to make returns for up to 7 days so love that.

Great customer service! You are welcomed by this really fresh smell and everything is well…read moreorganized. Not junky like some thrift stores. The prices are also reasonable. Some thrift stores can charge new store prices, but not this one. We found some wonderful house wear items for my daughter's new place and cute accessories, and blouses. Between the both of us we didn't pay more then $20-$30. This spot is worth a peek. You never know what treasure you may find

The owners are amazing. super friendly. they got great collection and very very affordable…read more I got a great jeans for just 10 dollars. would recommend 10/10. must visit for some grear thrifting collection.

If you love thrifting and haven't visited Reversed Thrift Store yet, you're doing yourself a…read moredisservice. I love a good thrift store and Reversed is definitely a winner. The owner is amazing, greeting everyone the moment they step foot through the door. She's the sweetest and helpful in assisting you with finding the perfect piece that speaks to you. The shop is quaint in size, but there is a good selection of men, female, and kids clothing, shoes, coats, and accessories. And the prices of the items are what keeps me coming back. The prices are not over-inflated like you find at so many other thrift stores nowadays. Shopping at Reversed Thrift Store is a great bang for your buck. I scored a cute Prada purse for just $10. I couldn't pass up that deal. And they're constantly putting new items on the floor. So, it's best to check back often. Reversed Thrift Store has curated the perfect little shopping experience for thrifted items at a really reasonable price tag. A welcoming shop to the Fells Point area with great finds that won't break your pockets for something that may be considered vintage.