Super Customer Service at the Newburgh, NY location. "Joann V" was my sales representative. She greeted me at the door with a warm smile, and asked me what I was interested in seeing. I told her a firm mattress and what followed I had never expected. She got me a pillow that was tailored to my sleeping style, but she brought me all around the store and showed me all the firm beds within my price range. She told me to relax, spend some time in each bed to really get a feel, and to compare each mattress. I kept changing my mind on what I wanted, but she still managed to answer all of my questions with her vast knowledge of each mattress, and remained patient despite my indecisiveness. I've never trusted car dealers and Matresses stores, but Joann V is one you can trust and get the best deal. I highly recommend you see her if you're shopping in the Newburgh area. Joann V's Identification # is JV8821. You will not be disappointed. read more

Being new to the area I saw the Sleepy's across from the Newburgh Mall. I have been in the Bedding business for over twelve years out of state and at first look at the location; I wasn't to impressed. I wasn't looking forward to dealing with someone who didn't have the experience that I have and who would take pride in true customer satisfaction. I'm glad I went in. Rai was more than friendly and her expertise was outstanding. To say that we hit it off is an understatement. She knows her product very well and I was very impressed. I would recommend this company and Rai to anyone who is looking for a quality product and an experienced and knowledgeable mattress Professional. read more

Visited Sleepy's for the Columbus Day sale event. This is a big, bright and clean Sleepy's with a great selection of mattresses to choose from. We were assisted with our purchase by Nancy. She was very professional and knowledgeable and made it easy for us to decide on which mattress would be best for our needs. The price was great and we are extremely pleased with our purchase. Two free pillows and free delivery were a nice touch. Thank you Nancy for a great mattress shopping experience! We highly recommend this Sleepy's in Newburgh! read more

I would like to express that Craig (#cr2961) at the Newburgh, NY Sleepy's Store provided us with outstanding customer service. He was polite, respectful, cheerful, friendly, and helpful. He greeted each customer as they entered the store, willingly answered questions, and responded to our needs. I will definitely shop at this Sleepy's store again due to the service provided by Craig. Thank you for a wonderful experience!!!!! read more

This was my first experience buying a mattress and mattress professional Michael (ID:MT9762) gave us an amazing experience. He was very friendly and personable. He helped us find a mattress that met our personal needs and our financial needs. I am happy that we decided to "just look" at this store because we now have an amazing mattress and warranty for the next 10 years. Thank you Michael and thank you Sleepys!!!! read more

Joann V. was our sales rep and she was great. She did not try and sell us the most expensive mattress and really listened to my husband and I and all of our preferences. She also pulled as many strings as she could to get us the most affordable deal possible for our budget. We really appreciated her insight, knowledge, and patience while we went through the decision making process. We highly recommend her!!! read more

Appears excellent. On nearer assessment, the things can be quite inexpensively created and dear. The rest of the stuff are soo cheap, though maybe small and stationary trinkets/bottles are good. In terms of bang for your buck, look elsewhere, even though great concept to go simple and minimalistic. read more

At the Newburgh store on Route 300 RAI helped us find a good deal when the credit was denied one way she found another way to get us a mattress and strong Foundation and everything was in my budget oh and Nancy the manager and she was a big help to thank you guys read more

We went to Sleepy's today to look for a daybed/trundle bed. We were greeted by Nancy who is truly a mattress professional. She answered all of our questions and found us the perfect bed. Her outstanding service will keep us a Sleepy's customers. read more

Went into Mattress Firm. Mark was extremely helpful. Transaction was smooth. New mattress delivered and old mattress hauled away within 18 hours of purchase. Very pleased with the product and service. read more

Had an awesome experience at Mattress Firm! Marc Andre helped me find a great mattress and got me some awesome discounts. I would definitely go back the next time I need a mattress. read more

nicholas battista salesman marc andre is good at his job . very pleasant and nice to talk too.....he cares about his customers needs.he got us a great deal on our mattress set. read more

Marc Andre has an intricate knowledge of comfort and how the body works. Highly recommended by us and impressed by his care and concern. Thanks Marc! read more

Chris was incredibly helpful, efficient, prompt and taught us a lot! Friendly and very lovely! Thank you Chris!

Marc Andre was extremely helpful and provided great customer service! He got us a great deal on our mattress.

Had a great experience at the Sleepy's in Newburgh today. Jacqui provided great, efficient customer service.

Jacqui was personable and great! We picked out and purchased a mattress and box spring in 5 minutes!!

Reasonably priced, friendly, fast service!! A returning customer that will keep coming back : )

Rai was very helpful and made the process very smooth for a new mattress I'm now in love with!