had a great experience with Josh A. at the Middletown R.I. store!…read moreHe was friendly and knowledgeable. He actually made my experience very easy! I would recommend him to anyone interested in purchasing a mattress and accessories !! Thanks Josh!!

Bought a new mattress today and had a great experience with Bob F. He helped point us in the right…read moredirection, carefully explaining considerations with several mattresses that were in our comfort level and price range. He took a very thoughtful approach, helping us find the right mattress for us and was patient as we took the time picking between the final two. Would highly recommend and will definitely come back for our next mattress. Thanks Bob!

Box Drop in Warren is the place to go for mattresses or couches. The prices are very very…read morereasonably and the service is exemplary, from sales to delivery and setup, they were so helpful and polite. I'll definitely go there again.

Shopping here was such a pleasant experience! The atmosphere, prices, and product selection were…read moreall great. The salesperson Mary (I think she is the owner) we worked with was kind, knowledgeable, and very patient, which made the whole process enjoyable. This was actually our second visit, and just like the first time, the service was excellent. When they say "while it lasts," they really mean it by the time I went back for the piece I had looked at earlier, it was already gone. But honestly, I wasn't upset, because I ended up finding something similar and even saved some money. Mary was attentive and lighthearted, which made furniture shopping (usually a stressful task!) surprisingly painless. I also appreciate that they offer appointments if you want them, but since we just walked in, it was nice not to feel like there were "vultures" waiting to pounce. Overall, I'd highly recommend shopping here. The experience was easy, comfortable, and positive both times we visited.

I want to give a huge shoutout to Linda and John at Ashley Furniture. The level of service they…read moregave my Mom was outstanding -- the kind you just don't see much anymore. They helped her with humor, patience, and grace, making what could have been a stressful shopping experience into something truly enjoyable. They took their time, answered every question, and treated her with genuine care and respect. This is the type of customer service that sets Ashley apart. Linda and John deserve recognition for going above and beyond -- we left not only with all the info we needed to make an informed decision but also with a reminder that kindness and professionalism still exist. Plus they were just hilarious so it was like being with old friends. Thank you both!

This is the worst service that I have ever received. We ordered a couch and an ottoman. The store…read moreordered the incorrect color ottoman, shame on me for not seeing their error. Then THEY cancelled the delivery, without posting a refund. When I try to talk to a manager to resolve the issue I am left on hold for 17 minutes AFTER DROPPING THE CALL TWICE. TERRIBLE COMPANY AND REFUSES TO CORRECT THEIR THREE ERRORS.

I didn't actually buy anything from this location, but the staff here were pretty incredible. I…read morewould definitely recommend going in there and bouncing around on the beds to figure out your favorite. I really liked one of them, but I have no idea which one. Value must be good they told me how to pick up rather than deliver because they can sense I was a big burly boy. 5 star service was peak

worst place ! do not buy from here I've been waiting over a month for a couch they confirmed it…read morewould be delivered today 5/30/26 gave me truck tracking # then I call them to see where it is then they tell me it's back ordered and I have to wait another month my 3 children are going to be sitting on hardwood floors to watch tv for another month they refuse to give me floor model they refused to give me some money back for lien and inconveniencing me just free delivery $100 off !! Any other company would do more ! Worst customer service their liars ! I'm reporting this business to better business buearu! Zero stars if I could !!!!! Mind you the couch was paid an order in store in full cash!!! And to boot they tried telling me I messed up ordering it and never scheduled delivery ! When the sales woman order it to indefinitely be delivered WHITE GLOVE service 5/30!!!! They are horrible !!!

This is a fairly standard Pottery Barn, if you are looking for furniture ... but they never seem to…read morehave as much sale or clearance items, as other stores do. It's pretty much all out on the floor and mostly couches and chairs. They have 2 beds ... 2 headboards ... and 1 or two dining tables. If you are looking for living room furniture, 80% of this store is that, along with bedding, blankets, vases and table wear. The staff here is pretty haughty. They'll come up to you, if you look like you have money ... but for the most part, they kind of hoover around the registers. The exception being the gentleman who works there. He is pretty chatty and helpful when he's working and we pretty much only deal with him because he's the only one who comes over to help us. The main thing is that you can't purchase anything from the store off the floor, furniture wise. You have to order it and often they say it will take a couple weeks to ship ... but most times the item is on back stock and takes months or more to ship. We ordered a couch from there and were told 3 weeks ... it ended up taking 6 months! Never again will we order, unless it's a display piece. Another thing is, despite the high prices, the furniture isn't made very well. Our leather chairs are starting to show wear and the paint is wearing off ... the dining table is scratched and worn after only a few months. In the future, we will stick to only buying accessories from here and buying furniture elsewhere from a brand that doesn't show a lot of wear right away.

Dont buy from there. they don't care about you. I had ordeded a bed. wouldn't deliver until night…read morestands came in. they were back ordered and don't tell me. I cancelled the order and had to rebuy. day before delivery they cancelled delivery because they damaged the headboard. finally delivered the bed. the headboard wasn't fixed and didn't sent all the parts. ordered another one and after ordering months before it finally came. gave me a minuscule credit that didn't even equal the delivery charge. They dont care because they know people will buy.

Ray is great. Personalized service with quality brands. Leaves things neat when done. What more can…read moreyou ask for. Did our home and now he's doing the office for us too. Thanks!!!!

I recently hired Stacey and Kristy Behan from Budget Blinds in Newport to install blinds throughout…read moremy new home. They did an exceptional job in helping me choose quality blinds and shades that function for each room in my home. I absolutely love the finished product! Steve did the installation and did a wonderful job! I highly recommend this business to anyone looking at adding quality blinds to their home from a winning team!

I'm really disappointed I have to write this review, but people need to know they're people out…read morethere who will take advantage. Last year I gave this company 5 stars on their Google page (Layla wa salesperson) I bought 3 rooms of furniture that I love. I liked it so much I decided to go back to buy a sofa for a friend as I had credit available to help them out. I found a sofa, sent a photo-it was a "YES!" Sofa was listed as $799 with tags indicating it was "Jedi". The salesman said he only had the floor model and noted a small inconsistency in color (it was hardly noticeable) but there would be no discount (weird, but ok) I went to pay but had forgotten my card/ID, so said I would return after work with a friends van. I happened to look online for measurements only to find the sofa I looked at in the store was called "Booyah" not "Jedi" with size and a $200 price difference. I was thinking, great now maybe I can buy my friend a coffee table or something. I went back to the store with screenshots of their website to show the correct sofa. The salesman adamantly refused to look, insisted that it was the jedi.... Even though it clearly was not because there's a difference in color and pillow pattern.... And then had the balls to say 'it doesn't matter anyway they're the same price" When clearly they are not. I drove an hour away to another store and it was confirmed I was 100% correct, but they did not have the sofa in stock....I left and ended up at Ashley Home Store...paid $900 for a sofa but wasn't lied to.

They are NOT customer service friendly at all. Rude salesman. I would NEVER go back there again…read more Condescending salesman caused me to cut my shopping spree short because I already knew I did not want to give this man a one cent commission!!!

Manager and service desk staff went above and beyond today. Great team, friendly staff, clean and…read morewell stocked store. Best job lot in Rhode Island

I mean what the F is up with the name. For the longest time I thought it was a place you go to…read morefind employment. But besides the odd name this place is great for people that want to save some serious cash The last few times I went I bought some LED light bulbs and extension cords. Well you say to yourself you can get that anywhere. You sure can. But at 60% cheaper than Home Depot? Boom. Shop at Ocean State Employment Center. Save yourself some cash. You're welcome.