Not Impressed with the service. I bought a Mattress for my son the Friday after Christmas. The…read moresales person sold me a "door buster" and said it could be in the store by the next Tuesday. This was perfect as it was a present for my son, we were exchanging on Saturday and since all of us would be off for the holiday the following Tuesday. When I called the next Tuesday they said it was indeed in and we could come and get it. We did, but it was the completely wrong item. The sales person- a different one, tried his best to correct the error, but now it wouldn't be in the store until 1/13/15. Not while my family was off on holiday. He threw in a pillow. Not free delivery, but a pillow. Strange, but my husband hushed me and said he would take that day off/ work from home so he could go and get it. I understand that when you say an item will be available to pick up it would be during business hours, and nothing to the contary had been said. So, the mattress came after 7pm. not the most convienent time, and I said wouldn't it seem to make sense that you offer to deliver this mattress since it was three weeks and really an extra day late at this point- the district manager said"no, you're already getting a pilow" I told them that was a shame as I need to replace serveral mattresses in the next year or so- and I will not choose to spend my money there. The sales person was baffled. Just unimpressive if you ask me.

The mattres just got delivered. I love it! The manager Bill was super nice, he let me try many…read moredifferent mattresses until I found the right one. And he gave me a special deal when I told him how much I love the mattress but it's beyond my budget. I highly recommend this place. Also the delivery was good, they were on time and nice.

Not one bad thing to say about Dave's! Just enough selection without being overwhelming, relaxed…read moreattentive service, fair pricing, honest, no tricks or hidden anything. Items in stock delivered within a couple days! Delivery from 'The Joes' was also excellent! Hands down the best furniture/mattress shopping I've had. I highly recommend checking Dave's out! Bravo Dave!

First Dave the owner is the most personable and direct businessman I've dealt with. 2nd he found me…read moreexactly what I wanted even though it wasn't in his showroo. Don't get me wrong I walked out with 2 pieces out the showroom But he finished my collection. Highly recommend! Yelp elite 5 stars

ALways a great experience at CT Mattress. Have bought mattresses there before and wouldn't go…read moreanywhere else. They happily return if a mattress doesn't work for you as well.

One of the best shopping experiences of all time. Caroline was wonderful. Such a great listener and…read morewonderful approach. So very knowledgeable. And most of all patient. I highly recommend.

I can't recommend BoxDrop enough! This family run business made shopping for a new couch completely…read morepainless. Every person we spoke to was helpful, patient, and knowledgeable. The prices are incomparable to any other furniture store we looked at. Far more affordable! We were able to take home a beautiful sectional for way less money than we were expecting to spend. We are so happy with our purchase and would absolutely go back!

My boyfriend and I are moving into a new place and needed furniture. Boxdrop was a great option and…read morehad cheap prices and lots of inventory! They get new items very frequently, which helped to find the perfect fit for us. Everyone was so friendly and helpful. I would highly recommend!

I went to Mattress Express on a weekday. It seems like everyone in my neighborhood located off…read moreMineral Spring buys their mattresses from Bill. This man is well-spoken and explains everything simply and clearly. He does not "upsell." He asks about your needs and explains about the least expensive to most expensive mattresses and how each mattress's features differ. I told Bill I was in agony because of my neck and back and I thought it was probably because of my old mattress. I purchased the second most firm king-size mattress and foundation along with two specialized pillows for neck pain. I have now slept two nights with my new mattress and pillows and my pain is already diminishing. The mattresses were delivered on the date promised and my old mattress and box spring were taken. The two men who delivered my mattress were very personable. Actually, they were downright charming. They took away my old mattress and foundation and delivered and set up my new one quickly and meticulously. They made sure I was completely happy with the set-up. I understand now why my neighbors speak so highly of Bill and Mattress Express. This is an exceptional, local small business with a very knowledgeable and personable owner. The store offers a wide range of choices and price points. In a word - Mattress Express is OUTSTANDING.

Do not order from this business- the mattresses may be nice but the owner seems unhinged... He…read moreseemed like he is "on something" he delivered a mattress and came in my house in a rush , almost knocked over several things, sweating , yelling at his co- worker - was not the same guy in the store..... he needs help obviously ... just be warned... there were other issues that happened during this process but I do not want to repeat- but run away and seek other mattress places....

I highly recommend Mattress Plus in Old Saybrook. Their Sales Manager, Frank, was knowledgeable and…read moregreat to work with. Will definitely return when it's time to replace another mattress.

I highly recommend this place. They are responsive to your needs, and have a large selection of…read morehigh quality mattresses. The odds are if you need a new bed, you'll find what you're looking for here.

Don't go here. The guy John Cote is a liar. We got burned…read morebad and now are battling with the warranty company about the bed being defective. He lied to us about the loan and how long we were approved for and had to pay bed off within 5 months because a month had gone by already when we got the paperwork in the mail. He's very condescending and talks to you like a car salesman but just bad at it. He also told us warranty is no good unless we buy one of their mattress protectors from their store.

Ken was super helpful and nice in getting me deals and making sure everything worked out. No…read morepressure, really nice guy, and definitely a place I'd recommend.

This is not a joke. This is my review. I need a new Mattress. I went down there and met the owner,…read moreTerone. Terone is the epitome of what a business owner should be! Friendly, smart, knowledgeable and willing to deal with you! And he cares!!! Not slippery typical crappy salesman, either. I have not even bought a matress, yet. That is the ONLY reason I give it 4 stars, but the fact that I did not buy anything on the spot, but will definitely be buying from them in a few weeks, should tell you everything. Its no wonder why they get so many 5 stars. Thanks for your help, Terone!

Easy quick and customer service was greatly appreciated. Mike was friendly, kind and very helpful…read moreand knowledgeable.

On time. Great product. Delt with them online. Didn't have to make any calls. The delivery…read morepeople did a great job and they where on time and courteous. I'd use them again. You can literally go online and order and pay and have free delivery. Was super easy and my product was great.

Store is nice and cool on a very warm day. The floor model mattresses are all in good condition…read more Super easy and cost effective purchase - scored $198 for a twin mattress with box spring and the frame was free. John helped us find the right product. We came back later in the day to purchase not realizing John was leaving. John even walked the in-store associate through the specifics on the phone afterward. We really appreciated the dedication!