The delivery ever contacted me. Purchased a new bed and the customer service is non existing. No…read moreCommunications at all they think you don't have a life and after leaving many messages still no return calls. Cardi is in the business of selling credit not furniture . So stay away because all you will get is an over priced piece of furniture with five years of hidden interest.

I am writing this review with utmost dissatisfaction with Cardi's furniture. I have purchased…read moremultiple pieces of furniture from Cardi's over the last 15 years. Most recently in 2021, I purchased a reclining chair and sofa. Both the couch and chair were both delivered damaged. Cardi's sent a replacement chair and couch within several weeks. In March of 2024, we discovered that one side of the couch was no longer functioning properly when reclined. Cardis sent a service technician to our home on April 10, 2024. The service technician quickly noticed the frame was cracked and determined the couch was in need of a whole new frame. We were told the new frame should be in within the month and they would need to return to finish the repair. After a month's time I had not heard anything from Cardi's so I began emailing the service department. I sent several emails between May-June requesting updates that were never received any reply. When I finally was able to connect with someone via the service department phone number, I was assured the part would be in "this weekend." When the manager called me the following week, she explained it was actually due to be in by the end of the month. We did not hear anything until late July when the frame supposedly had arrived and we were to schedule a service date. Fast forward to today, our scheduled service date on September 7, 2024 (from the April 10, 2024 diagnostic visit from Cardi's service technician) and the technician was not provided the proper part to fix the couch. We are apalled with the lack of quality and concern this business has showcased. It is unfortunate as both service technicans have been extremely helpful and confident in their assessment of the issues. It is very obvious that the breakdown occurs with the management of the service department. As a local small business owner, we will certainly be sharing our terrible experience with all of our clients, past, present, and future.

Service selection and value are excellent!! Sherry is a great person!! Quality furniture!!read more

I was in a bind when the recliner/rocker I purchased for the nursery did not work out i needed a…read morenew one ASAP. When I went into Affordable Furnishings, I was greeted by Evan, who asked if I needed help, narrowed down exactly what I was looking for and showed me my options. He even pulled different colored recliners out of boxes to help me find the exact color that would match the room. We had a hard time deciding between two colors and when I called the morning of the delivery to give my color choice and said I was still struggling, the woman I spoke to said they would load both colors so I can see both colors in the room to make my final decision! I was absolutely thrilled!!!!!! Helpful, friendly, easy to work with, reliable, and much more comfortable recliner than the original I purchased!

When I was shopping for a mattress last year, an employee at a local big box store in Westerly…read morerecommended that I take a drive out to Chariho Furniture and look at their American made mattress line. I did just that and had the greatest service that I could want. I also took a look around the furniture store and was absolutely impressed with the fine furniture there, and the fact that it was made all over the United States by skilled craftsman. I live out of state, but when I needed to get another mattress this year for our small family house in Weekapaug, I called these folks up and again, got awesome service. I recommend these folks very highly.

From the owner: America's Mattress by Chariho Furniture is locally owned and operated with the buying power of the…read morenearly 400 America's Mattress locations nationwide. We feature Rhode Island's largest selection of quality Serta products at the guaranteed lowest prices. In addition we feature American made wood and iron beds, day beds, futons and bedroom furniture as well as accessories including pillows, sheets, mattress pads and more.

Yes. We bought a bed and mattress there - the bed is great - the mattress turned out to be a little…read moretoo soft and they accepted the return with no hesitation. Very helpful personnel and very friendly. Would recommend.

Great selection and the best customer service around. Shop your local small business, you won't be…read moresorry with this one.

I highly recommend Mattress Plus in Old Saybrook. Their Sales Manager, Frank, was knowledgeable and…read moregreat to work with. Will definitely return when it's time to replace another mattress.

I highly recommend this place. They are responsive to your needs, and have a large selection of…read morehigh quality mattresses. The odds are if you need a new bed, you'll find what you're looking for here.

Not one bad thing to say about Dave's! Just enough selection without being overwhelming, relaxed…read moreattentive service, fair pricing, honest, no tricks or hidden anything. Items in stock delivered within a couple days! Delivery from 'The Joes' was also excellent! Hands down the best furniture/mattress shopping I've had. I highly recommend checking Dave's out! Bravo Dave!

First Dave the owner is the most personable and direct businessman I've dealt with. 2nd he found me…read moreexactly what I wanted even though it wasn't in his showroo. Don't get me wrong I walked out with 2 pieces out the showroom But he finished my collection. Highly recommend! Yelp elite 5 stars

We have been looking for a dining room table for over a year. We bought one from another well known…read morenational furniture store and had to return it because of quality issues. We worked with Todd and he went over and beyond to get us exactly what we were looking to complete our dining room. It looks fabulous! Thank you Chariho furniture.

This was our second time utilizing Chariho Furniture and our experience was great! We wanted to…read moreutilize some existing pieces and add to our living room as well as a flex space to be used as an office and den space. We worked with Todd and he listened to our concerns and how the space would be utilized coming up with great floor plans and furniture. He was able to incorporate our existing pieces seamlessly with new pieces and both rooms look fabulous and flow with the remainder of our home. The process from start to finish was amazing. The delivery men came on a terrible rainy day and took great care when entering our home ensuring no surface was wet - all furniture was covered and placed with care. Thank you all! Will & Mary Ann T.

had a great experience with Josh A. at the Middletown R.I. store!…read moreHe was friendly and knowledgeable. He actually made my experience very easy! I would recommend him to anyone interested in purchasing a mattress and accessories !! Thanks Josh!!

Bought a new mattress today and had a great experience with Bob F. He helped point us in the right…read moredirection, carefully explaining considerations with several mattresses that were in our comfort level and price range. He took a very thoughtful approach, helping us find the right mattress for us and was patient as we took the time picking between the final two. Would highly recommend and will definitely come back for our next mattress. Thanks Bob!