I had a terrible experience at this Mattress Firm. The sales guy (Laith) told me an untruth to…read moresell me a mattress. I needed the mattress quickly because family is coming to town. First he said four of them were in stock, then he said they will have one available in a few days and then I found out when I went to another Mattress Firm that it would not be available until the 16th of November which would have put me in a bad situation, but apparently he didn't care. He was only interested in selling the mattress. Laith (the sales person) reminded me of a used car salesman trying to sell a lemon . . . They don't care about the issues you may have after the purchase . . . They just want to make the sale. I ended up leaving the store because I was very concerned that I would not get the mattress in time and decided to go to the Mattress Firm on Poplar - South where I met a Matt (awesome guy) . . . I had an amazing experience there and gave them five stars on their review . . . I also bought a beauitful new temper pedic -luxe mattress.

After tiring of feeling like the Princess and the Pea and endless Internet research, we finally…read moredragged ourselves mattress shopping. John and Daniel were helpful and patient as we tested most of their inventory. We finally found our favorite that we wanted to take home, and they beat any other listed price. Not only did they give us the best deal, but John delivered it for us that day in his truck and even gave us a ride home. We were glad to support a midtown business. Beyoncé may say "Lemme upgrade ya," but Matress Firm helps you feel like Queen B.

When I came in Candace Parker was so polite to help me. This is a nice furniture store. They have a…read morelarge selection of mattresses loveseats sofas, dining room tables and kitchen tables right along with the kids twin bed sets or bunk beds so whatever you feel comfortable with selecting they will have it for you just stop yes. At work.

We had a really good experience here. We had to replace a bed that started having issues and they…read morereally helped us figure things out so we could get our next, better bed.

Mark Anthony was awesome with great customer service. He made this a simple efficient process and…read morelistened to our needs. We were able to purchase a great mattress for the guest bedroom at a good price. Mark is very patient and is willing to spend however long it takes to ensure the customer has the best experience. We'll come back to the same store again for any future bedding needs. Thank you Mark and keep being awesome!

Service was lacking... had to chase down a person to assist me as she was talking with a friend. I…read morethought she was another customer. As you can imagine, Julie was not a helpful associate or even very friendly at all. Ended up finding a decent deal on a few items but you REALLY have to dig and look over everything with a fine-toothed comb. It really is a spot to search for a diamond in the rough. Most of the furniture is cheaply-produced, laminated crap that is WAAAAAY overpriced.

Great prices for hotel furniture and great service! (Ask for Lisa). Everything was easy including…read moredelivery. This is my second trip in two weeks. Got 3 queens, 3 sleeper sofas, two refrigerators, 10 very comfortable sitting chairs, 14 lamps, 4 coffee table sets, and some other stuff....for $3500. I'll be back!

I wish I could rate this place as 0. Made a purchase over 2 weeks ago and was given a delivery date…read moreof December 7. Got a call late afternoon on Friday to say delivery wouldn't happen and that earliest it could be done was Tuesday 10th. I told "James" I couldn't be home and he said Saturday 14th before noon. It is 12:23pm and now "store manager" Megan, who first said " I don't know what ia going on with this order", said it is on backorder and she doesn't know when they will have it available. If you like being lied, not being kept in the loop and talked to as if your cancellation means nothing, then this is the perfect place for you. Horrible customer service and zero regard for punctuality and commitment.

Great customer service! No pressure and let us take our time! Even had a lil place for the kids to…read moresit. They will take care of you. :)

There's really not much to say about Chapman's. It is a tiny little furniture store located on…read moreMain Street downtown. When we first moved here, locals guided us here to purchase much needed furniture items to fill our loft. Chapman's left a lot to be desired. I mentioned earlier that it is tiny, well tiny may be an understatement. They probably have about 3-4 living room sets, a couple of bedroom sets, mattresses, and I think I spotted some appliances and TVs near the back. It reminded me a lot of an Aaron's or a Rent A Center, in that there weren't an over abundance of choices here. There were also tons on signs on the wall stating "Your job is your credit." Which, I guess is good to know if you have bad credit. I found a lot of the furniture in Chapman's to be a little too ornate and wooden for my tastes. If you are looking for a bargain, I would definitely suggest stopping here, it is worth a shot. However, don't wander in here expecting the show room of a Value City or Ashley Furniture. It ain't even in the same league.

A family business that's been around for years. The owners' father started the business years ago…read more The owners are so pleasant, helpful, and polite. They make buying from them a great experience.