This place ROCKS!! I had a 20 year old mattress that was in really good condition but I thought I…read moreshould buy a new one and UNFORTUNATELY purchased a mattress from Hasseless Mattress and it was a huuuuge mistake. I had the worst sleep because it formed a huge divit and it was like being trapped in the dang thing! So I did some research and came across US mattress and sure enough they had the exact same mattress I bought 20+ years ago but just with a different name. I spoke with Kevin several times prior to purchasing the mattress and he was AWESOME! Fast forward to today and receiving my mattress (that was actually made for me!) upon removing the 2 layers of protective plastic I found a 5.5 inch gash on the side of the mattress. Not really a big deal because it can be sewn. I spoke with Melanie and she told me that she'd send me an email and I should send pictures of the tear and I would get a response asap. Sure enough within 15 minutes I got a reply with a few suggestions on what US Mattress can do for me! Exceptional service! Friendly staff!!! KEVIN and MELANIE!! I will definitely recommend US Mattress to everyone I know!!

I agree with everything Anthony says. We heard of this store because one of our friend's interior…read moredecorators bought all their furniture from the store. We shopped at stores all over the place and were amazed at the quality and even more amazed at prices of the furniture at this store. The furniture there is real and not the particle board or pressed wood crap that you will find at other big chain stores. The owner and sales staff treat you like you're family or a friend, not a big commission check. They do not pressure you into buying anything and help you purchase the perfect fit. They are also very knowledgeable of the products that they sell. They genuinely care about you and want you to be a repeat customer. I could tell that it was a great store when I heard customers boasting that they've shopped there for 25 years and overheard the staff making deliveries to towns that were over 50 miles away. When I'm going to make future purchases for my furniture I'm just going to skip going to Art Van and Gardner White and come here first.

Not customer-friendly. A local furniture store that, at one time, had an outstanding reputation for…read morequality merchandise with fair pricing. A while ago, I went to the store and discovered it was by appointment only. I called and explained I was already there, in the parking lot, and would like to come in. Reluctantly, the owner let me make a short-notice appointment and then let me in after a reasonable wait in my car. She let me in with a not very welcoming attitude and brushed off my inquiry as to what I was interested in buying with a flippant items like that are not made anymore. I felt so uncomfortable that I had zero interest in even walking around the store.

I love this place, the manager always gives the hook up and works with your budget. He will always…read morelisten to your budget and try to help you on the price!

From the owner: New mattress by appointment…read more $0 down $150 queens $225 kings No credit financing

Upon entering the establishment, I was promptly assisted by Ali, a sales associate who proactively…read moreassessed my requirements and efficiently directed me to the appropriate department. He articulated the day's promotional offers with clarity and afforded me the opportunity to peruse at my convenience. He consistently monitored my progress throughout the day, which ultimately led to a significant purchase. I was thoroughly impressed with the level of service and their comprehensive understanding of inventory. The team demonstrated considerable flexibility regarding pricing and ensured my complete understanding of the insurance policy. Furthermore, Mohamed was an integral part of this transaction, contributing equally to the positive experience. I am highly satisfied with my decision to conduct business at this store. Sk

They offered great service and an excellent selection. When we encountered a problem with a…read morepurchased item, they solved the issue quickly.

Very easy to find, nice and clean store with so many options…read more Anna was great helping in showing us what we asked for, then other options within our price range. We tried out so many brands and firmnesses to determine exactly with fit us best.

I won't buy from them again. Didn't want the free adjustable frame so had to buy box spring, where…read moreyou couldn't even buy a mattress before without it. And I suggested (Didn't ask for a solution) that the mattress was short and didn't measure 80 inches long. I took the footboard off my bed cuz there was too much room and my sheets are too big on this mattress. Out is a name brand, not their name.

Bill & Rod's did the right thing. They replaced the original SQ with a factory new unit with a…read morefull factory warranty. I am happy. SWMBO is happy. Josh and Ollie did this install. They were on-time and careful bringing it up a flight of stairs (with a 90 degree landing). They were very thorough and communicative. I am happy that I chose to to do business with a local, family owned business where I can chat with decision makers and the owners.

Great price on a dryer. I was able to use my warrenty (150.00) toward a new dryer from 5 years…read moreago. New dryer installed, took old dryer away. Paid approximately 500.00. Very happy

This is by far the best furniture store in the Detroit area. They have a wide variety of high…read morequality merchandise that you will not find at most of the other stores, especially the big box stores. The 2nd floor has a discount area with great deals on sofa's, chairs, etc. Frank, Cheryl, and the entire Metropolitan team were excellent to work with, providing updates to our order along the way. My mother has been coming here since the 1950's and I can see why. We are already selecting the next room to update and will not consider going anywhere else.

This place is interesting!!! They are super nice originally to get your business. Then when you…read morepay, things take a different turn! Something was wrong with a piece of furniture I received. They told me I was welcome to return it (such an inconvenience). Never offered to fix it or repair it. Frank and his wife were rude about the whole thing. I and several of my family planned to buy a lot more furniture there, but not after that experience. They lost any future business from us. Customer Service is a must! Thought this place provided it but was wrong after our purchase went thru.