The worst place I the world to order furniture. Unless you have your own delivery person. The…read moredevelopmentally delayed ppl contracted for g r delivery are not worth. The stress and time and money. I had to cancel the entire order and wait for money to be returned to the account to but mattress and furniture else where Never again. bob discount deserved to bankrupt.

HI. This is about Bob's as a company, not the individual store. I spoke to a manager, Steven,…read moreabout rescheduling a delivery and he was so rude. I cancelled my order. Go to Gardner White for better service.

The service, selection and price points were all excellent!! Frank, our sales person was very…read moreknowledgeable and professional. Purchased mattress. Highly recommend Frank and the store.

This was one of the best retail experiences I have had in a while. Chris, the salesman, was polite,…read moreprofessional, and extremely helpful- not pushy at all. He found us the perfect mattress ata great price and had it shipped to us within 2 days The delivery team was amazing. They arrived early. LOTS of alerts from the company. In an out in less than 10 minus and ahead of schuedule. This is a very professional operation! I have had service like this in ages.

My mattress did not hold up at all after a few weeks. But I called Dennis who has been very kind…read moreto me. He helped me with my layaway with kindness allowing me to pay and I have called him and we are now going to upgrade me mattress. He is allowing me to return this one I just purchased and buy a mattresses that costs a little bit more and is firmer. I thought paying almost 400 dollars would be enough but with my bad back and need to sleep I just will have to buy a more costly mattress. Dennis did say it was a cheaper one I choose but I did not think it would sink in and I would feel the springs in just a few weeks. So I guess we will all l just pay nearly a thousand nowadays. I think the mattress company may do this on purpose. Forcing us to pay more.

I purchased a mattress set from here only to have the pillowtop mattress made by Corsicana Bedding…read moresink in the middle three months later. Dennis, the owner, came to my abode to measure the "hammock" and stated that the dip measured 1.25 inches and it needed to measure 1.5 in. He told me that he would try to get a replacement from the manufacturer, but he totally disregarded my complaints and he NEVER submitted the claim. What was the point of coming to measure the dip and to take the pics. TOTALLY DISSATISFIED CUSTOMER;(

Well, after two months not receiving my purchase, I had to do a credit card chargeback. If I…read moreultimately lose my $1200.00, I hope I can be entertained by watching the owners get prosecuted for retail fraud.

I walked out of my buying experience on 2/22 excited for a new mattress. I was told that my…read moreestimated delivery date was 3/15. As time went on and I did not hear anything about a potential delivery time, I contacted the store. This was on 3/14. I did not receive a call back. I called again on 3/15 and was told that my delivery had changed to 4/1. A few more weeks passed and I once again did not receive any updates or delivery confirmation times so I called on 3/29. Gary told me that I would receive a call from his boss on Monday, 3/31. By 5:30 pm on Monday, I still had not received a phone call and once again had call the store. I was told that I would receive an update the next day and would receive money back from my troubles. I was informed today that they have finally located a mattress from a different region and they will be shipping it to Michigan by the weekend. However, the delivery should be 4/8 "just in case" it takes longer than expected. No compensation was ever mentioned. I recognize that deliveries can change and there are just some things out of our control however, there is no excuse for the complete lack of communication from American Mattress. No one ever cared to update me on my order or let me know that my delivery date changed multiple times. I highly recommend saving yourself the headache and going anywhere else.

No wonder the store is closing!!! Most of their furniture looks like it came out of Elvis Presley's…read morebasement in 1972. I have bought a couple "descent" pieces there in the past, but most of their stuff is so gaudy, I wouldn't take it if it was free.

I had the worst experience here my f furniture supposed to arrive before Christmas and They didn't…read more of wrong pieces. Add a change it out for and then I had to wait a week for them exchange it out order the same identical wrong piece again so now we're at January 9. I just received the right peice fact that they really didn't care about how I felt I would never shop at this value city furniture ever again in Taylor I will only buy from the clearance part of I can take with me

Horrid customer service. Make sure you listen well and read your paperwork well or you will get…read moreused mattress like me. They told us it was our fault for not listening...mattress was even stained.

Best place to buy a mattress. Patrick an employee there helped me out big time on assisting me on…read morewhich purple mattress to buy and also helped me to decide which adjustable frame to buy for the purple mattress and helped me save money also. Very knowledgeable about everything there is to know from my experience. Definitely recommend this place. To this day I am very pleased with my purchase and had no regrets so far.

Experience: Horrible. They do not provide a tracking nunber…read moreuntil after the fact. The topper is flimsy and looks nothing like their marketing ads. They are extremely difficult to work with and customner service is non-existent after a few enails.

From the owner: 48 Months 0% interest financing special! Offer combined with 20% Posh+ Lavish, Blu Sleep, and…read moreMlily. Shop and save on our exclusive Flex-Head Queen and King size adjustable sleep systems today.