We were shopping mattresses. Not the most fun thing to do, in fact, its kinda difficult. There…read moreare so many. Greenville Mattress was like the ultimate mattress store. It is set up sooo easy, you are free to roam and lay down, the prices CANNOT BE BEAT!! Once again, THE PRICES CANNOT BE BEAT!! The folks who own it are fabulous and their son delivers the products, in our case, THE SAME DAY! I would recommend them one hundred fold to ANY OTHER MATTRESS CO.

Incredible experience at this couple owned business. Very knowledgeable of mattresses but with no…read morepressure and have the showroom set up with each mattress option in soft, medium and firm with various tops. Encouraged us to try each one and then explained the differences candidly. Great prices and flexibility for delivery. Don't go to the commission based mattress chains. This experience is the best mattress buying one I've had in any of the 5 cities we've lived.

We went in knowing what we wanted. We also knew it was going to cost a pretty penny. We were…read moregreeted as soon as we entered the door and asked if we needed any help. After hearing what we needed, Gina told us about the different chairs on the floor and invited us to take our time and try out as many of them as we wanted. We did. The hubby had spent the morning doing yard work so the chairs with the massage feature were calling his name. I wasn't sure if I was going to get him out once he sat down. The chair took him to zero gravity. Along with the massage feature it also had heat. It didn't take long for us to agree on which chair we liked best. To be perfectly honest we could have gotten a better price somewhere else but the customer service was what made us decide to make our purchase here. Gina wasn't pushy. She was very knowledgeable and answered all the questions we asked. It is apparent that she wasn't there just to get a paycheck but she believed in her product. Several times when we complemented her on her sales technique she said it wasn't her...the chairs sell themselves. They do and the chair we got is AWESOME! It doesn't take up as much space as we expected even when it is in the zero gravity mode. And it is already paying for itself! We are in it everyday. If you are thinking of purchasing one of these chairs definitely give Relax The Back Woodruff Road, Greenville location a visit. Ask for Gina and tell her Kathy and her "crazy" husband sent you. ;-)

I found the chair of my dreams at Relax The Back. They have knowledgeable sales people who were…read morevery helpful.

Went out of business two weeks after I bought my mattress. It was a very good sleeping mattressread more

Excellent experience here. I tried this spot out because I was tired of the craziest of looking for…read morea mattress at the large mattress places. Plus, I didn't want to drive on Haywood Rd. or Woodruff Rd. because they are so busy. The weekend salesperson (i believe his name was Jim) was a great help. He gave me a little background on the reason the store was opened - "....no hassle, low cost mattress availability...". They don't carry a bunch of the well known mattress names, but the products they carry seem to be "solid". I purchased 2 mattresses and one box spring (Queen set and full mattress) and spent less than $600. And that price included delivery! The manager/delivery person (I believe his name was Jack) even agreed to make a last minute/end of the day delivery to my home after I made my purchases. Only time will tell how good the decision to purchase the mattresses from here and I will try and remember to revisit this Review in 6-mos to update if there is a change. But for now, I say give this local spot if you need a mattress.

What a great store in Greenville SC! So many different styles and prices, we had quite a time…read moreshopping throughout the huge store. Sales Associate Kim DeMersseman was fantastic and really helped to find the esthetic we invisioned. Designer Lexi Stroman built two beautiful rooms of our house using CAD program, that gave us the confidence with color and quality to make a big order. We were very happy with the results.

We bought tons of furniture, and none of it held up more than a year. If you put a hot plate down…read moreon the hardwood tables it messes up the coloring. It was so overpriced and not worth it at all.

Very pleased! Just bought a new Fridgidaire frigidaire ( you need to be a certain age to get that…read morereference) and the price, model, delivery, hook up and haul off were far better than some of the Big Box places. I knew what I NEEDED, had my dimensions in hand, and made my decision after only three laps around the showroom. The nicest young man, Brandon, helped me. They have another store on Woodruff Rd but I go there only if someone twists my arm!! They carry sofas, mattresses, washers and dryers, gas and electric ranges, microwaves, end tables and more. This will probably become my "go to" appliance place.

Bought a refrigerator there, and found the service wonderful…read more Gary was a great sales person and knows how to assist customers. No pressure just courteous assistance. Would deal with them again.

Great service & prices! One of the few spots in town that offers a military discount. Would highly…read morerecommend.

Great service. Nice selection without big name pricing. delivery and set up the next day?! what's…read morenot to love about that!? Highly recommend.

THE BEST DESIGNER in Greenville SC - DIANA SAN MIGUEL. She designed a room that makes me feel…read moreexcited when I walk in. However, the room is also practical for our fur baby's nails and shedding. . As much as I love the room, I loved her approach to customer service and design even more. Diana led me thru all my options from the clearance room to a beautiful leather sofa. She asked questions and took the time to listen to my needs. She immediately understood my requirements since she also has a fur baby. The experience was more comfortable and just as creative as my experiences with other expensive designers. She presented several creative options and gave me the tools and space to select one that reflects our personalities and taste. AND .... the design service at Bassett is FREE. I did select the most expensive option, but I did on my terms and without feeling buyer's remorse by a high-pressure situation. A high-pressure salesperson is a major turn off to me and especially my husband, even though we had a generous budget. High pressure sales drove us away from another store directly into Diana's arms. What a blessing! I don't normally take the time to write reviews, however Diana is worth it. I almost don't want to share her with the world because now I'm ready to do our master bedroom : )

Very disappointed at the lack of customer service. They call them designers when they should just…read morecall them sales people. Purchased $8000 in bedroom set and was advised it would take 6 to 7 weeks. Called after 8 weeks and was told it was in the shipping process call back it 2 weeks. Why??? the sales people do not follow up on their orders they expect the customer to as they already have your money and their on to the next victim. After following up with sales person several times we finally went back 11 weeks later to the store and talked to the manager and was told one of the dressers had changes their skew number and was order never completed. They have a no refund policy and nothing we could do. Manager agreed to have the other pieces delivered and when the last piece came in they would deliver it. Three weeks later they delivered the remaining dresser. They also use a 3rd party delivery company, one was on his phone talking to someone the whole time and thru away the center leg for the dresser and luckily wife noticed it was not installed and caught them before pulling away and they found it in the pile of trash in the back of the truck. We would Not Recommend Bassett for any of your furniture needs.. Don't just walk away!! RUN.....

I purchased a 15 foot outdoor umbrella and several outdoor furniture pieces…read more The umbrella is very large (I am small and was having difficulties operating it.) I called to ask if someone could come out to check it for me. I was absolutely impressed with the level of customer service and professionalism. Justin was attentive and immediately set up an appointment to have someone check it out. Cory was the serviceman who came and not only showed me how to use it, but also found some stress issues and said they would take care of it and replace what was needed. Cory was so patient and knowledgeable, I was impressed. I am so pleased that I have made more purchases with Viridien. I wholeheartedly recommend Viridien for your outdoor and indoor (fireplace log systems) needs. Definitely ask for Cory if you need service and look for Justin in Viridien's beautiful store!

VERY BAD customer service. We called for assistance setting up our expensive purchase & were…read moretreated rudely. Also sent us home with the wrong size cushions. To charge such an high amount and be treated like dirt post-purchase is hard to take. This is a poorly managed business. Only reason we have 2 stars as opposed the 1 is because the quality of the product is good - once we got the right items. We will NOT be a return customer.