What took me a second was the genuine costumer service by Ed. He allowed me to have my space and…read morebrowse on my own for a shoe rack. Ge packed my furniture and made me move the car closer so that he could load it for me! He was extremely helpful and nice. He definitely has the best prices! I would definitely comeback.

In like a Christian, out like the serpent. This dude ran a short con on us. Says "I'll give it to…read moreyou" again and again. Expensive chair he knows we need. Go pick one out the color matches our carpet. Five minutes later he's got two hundred bucks of "I'll give it to you" rung up. Some wasn't even product, but stuff to keep his displays clean from hair oil. Smiling scam artist with an oversized cross and flag pin. Didn't have to do that. I pay my debts. He promised to deliver and take out the old stuff too. Didn't do either. Offer disappeared after he took my money. Gotta stop before I use words would shame my mother.

Was told about this place by a local when I moved to the area. I must say it was incredibly lucky…read morethat we were told about Furniture Exchange. Selection is eclectic in a good way, just like thrift shopping you have to go in with low expectations and you will find gems. I'm not saying that the quality is low, more to say that you will be surprised about what you are able to find and you will go home pleased with your findings. Ended up picking up bar stools for a fraction of the cost at any of the store nearby, and even ikea. We love them and have come back many times for various other furniture. I don't come in with any thoughts about what I might want, and I always leave feeling content.

Looking for the new location of Burlap and Lace. I stumbled upon this gem!! Darling women, super…read morekind and helpful as I was limited in car space. Does offer shipping local with arrangements and delivery fee. Great service! I'll be back!! Thank you ladies for the "special horse"

Such a cute store with some many things to choose from to Jellycat's, fidget toys, tea, Hydro…read moreflasks, and that's just to name a few. My 14 year old was adding Jellycats to her wishlist but did get the pistachio. She got some fidgets for her and her 10 year old sister who didn't want to shop today. We will definitely be back to see what new Jellycat's they have, and I'm sure for more fidget toys.

Good Day Yelpies,…read more From the outside, this place looks absolutely amazing--its long-standing history as an independently owned business is what drew my wife and me in for some furniture shopping. As many of you know, furniture is a long-term investment, and the shopping experience should come with attentive, knowledgeable staff who help guide you through that process. Unfortunately, that wasn't our experience. From the moment we walked in, we felt more observed than welcomed. One employee made eye contact and immediately turned away, and as we continued browsing--essentially left to "prospect" on our own--there was little effort to engage or assist us. On our way out, another staff member offered a brief hello but never followed up to ask if we needed help. When you're making a significant purchase like furniture, customer service matters just as much as the product. Sadly, this visit left us feeling overlooked rather than valued. We later found our couch at another location and will receive it in 30 to 60 days due to the customization we requested. We are happy to have found a place that truly understood what we were looking for our home.

Our bedroom was an accumulation of remnants and rubbish representing the epochs of our lives; a…read moredresser for the 1970s, a wicker bed from the 80s, an antique dresser that once belonged to a Yukon fir trapper, and a steamer trunk from the RMS Lusitania. When my wife and I couldn't stand it any longer and headed out to buy furniture, we were horrified. While we loved the hand crafted Amish stuff, and could easily abide a room full of offerings from The Real Mother Goose, we couldn't afford it. The truly hideous, outsourced, stapled particle board junk that we found in the big box furniture stores was not going to open our wallets at any price. What to do? We both are conscious of sustainability and the life cycle of the manufactured items we buy. We wanted good quality furniture that could be handed down to the next generation. We wanted solid wood furniture, made from sustainably harvested woods. We wanted furniture that employed local materials and labor and employed the same manufacturing techniques used to make handcrafted furniture. Forget about it - Right? Well we were about to give up when we dropped into the Dania store in the Hollywood district. They carry Wood Castle Furniture, and it was exactly what we were looking for. Wood Castle makes truly beautiful solid wood furniture, from sustainably harvested hardwood right here in Oregon. We bought a queen size spindle bed, a tall five-drawer chest, a wide six-drawer chest, a wall hung mirror, and two one-drawer night stands; all for five thousand dollars. This might seem high, but it's less than some of the rocking chairs at the Real Mother Goose, and it all came with a lifetime warranty that I doubt we will ever use. Thank you Wood Castle!

We found Woodcastle through a local furniture retailer. We made the trek from Beaverton to Albany…read moreto the showroom in search of bedroom furniture to replace the hodge podge collection of life's leftovers. What we found was a knowledgeable, friendly staff invested in sharing their love of finely made wood furniture. We got to pick out our headboard and foot board. We are so happy with our purchase and proud to know we kept our money local. Thank you Woodcastle!

Sarah is a fantastic no pressure high service salesperson and we're very glad we stopped in. Also…read morethey have so many recliners you're sure to find something you like.

I bought a sectional and it cost almost $6000. The couch part of it is covered under warranty. The…read morefabric is fine, which is what's not under warranty, but the couch itself is starting to break down. I called them. They said they fixed it and they ended up coming out to my house again, but it's still not right it hangs crooked. I would not ever buy another one.

Nahani did awesome helping us out. She is super friendly and showed us the best options with what…read morewe were looking for! She helped bring our purchase to our car as well.

Giana was very helpful, did not come off as pushy. We came…read morein with our 5 year old and she was very patient and informative. Our experience was a 5 star, thank you for helping us make our home a home :)

I recently purchased several Bosch appliances from Kelly's Appliance Center in Salem, including a…read morerefrigerator, dishwasher, stove, and microwave. After receiving a call that all of my appliances were ready for pickup at their warehouse, my husband went to collect them--only to find that the stove I had purchased had been sold to someone else by one of Kelly's sales associates. We were told we would have to wait for a replacement stove to be delivered. As a cottage baker, a reliable stove is essential to my business. Unfortunately, the replacement stove did not cook my products correctly. When I contacted Kelly's to report the issue, they were dismissive of my concern and I was told that their return policy only covers a five-day window--essentially leaving me with no recourse. Three weeks later, a new control panel was installed on the stove, but there's no guarantee this will resolve the issue. I can't shake the suspicion that I was given a returned or defective unit from the beginning. Sadly, this experience has completely eroded my trust in Kelly's Appliance Center. As well as the quality and reliability of Bosch stoves. I chose Kelly's because I believed they would offer superior service and support, but unfortunately, my experience has proven otherwise. I would not choose to do business with them again.

Visited Corvallis location in August 2024. Super helpful with ordering and installing washer and…read moredryer with stands. Staff was knowledgeable on appliances available and very friendly.

Large furniture store that took the place of the old bed, bath, and beyond. There is a private…read moreparking lot out in front. Workers are incredibly friendly and helpful and we never felt rushed or pressured to get anything. We were looking for a couch and were told about the benefits of various couches, including lifetime warranty, and asked about what we wanted from the couch (nothing too soft but not incredibly firm). Delivery and set up was a reasonable cost. There is a return policy but be aware that you would need to pay for the truck again. They will price match so it's a nice one stop place to shop for your furniture needs.

From the owner: With dreams of one day opening his own furniture store in Eugene, Kevin began working in the…read morewarehouse of a large waterbed chain in Seattle and set his mind to learning every aspect of the business from the ground up. After excelling in various roles in the waterbed business, Kevin continued on the path to his dream by working his way up the ranks of the oak furniture industry. When the timing was right we packed up and moved back to Oregon with our three young daughters and opened our first store in Eugene in 1998. Now, with more than 3 decades of experience and a passion for selling quality products and providing outstanding service, Kevin has more than realized his dream and has built a solid reputation in our marketplace as we've grown to one of the largest family-owned furniture and mattress retailers in Oregon. But throughout our growth, one thing has remained the same: our dedication to providing the best possible furniture buying experience for our customers.