Maui Town Car is The Best! Colin met my wife, daughter, and…read moregranddaughters at the Maui Airport right on time and drove them to The Westin Nanea. He was very conversational about Lahaina's progressive recovery. Everything about the trip was perfect.

We had a large family of 10 that came to Maui for an all-day tour around the island. Jeff was an…read moreamazing, patient, detail-oriented tour guide that was able to describe the history, lifestyle, and food special to Hawaii, and ensured we were truly immersed in the culture. We highly recommend working with Maui Town Cars.

Grand Astoria Wailea a beautiful resort that my kids stayed…read moreat, We stayed at Air bnb Grand Champion Villas and condos. Great host and condo was perfect! Location is perfect and a pleasant walk to great coffee and shopping,

Making the reservation was easy - however, no one came to pick us up from the airport. I sent an…read moreemail to the person I was communicating with via email and never received a response back regarding a status of our ride. Bummed after a long day traveling with little ones.

Charlie is amazing - safe driver, good communicator, wonderful service. We go to Maui every year…read moreand always call him for airport pick ups as well as other destinations. He is always on time and so very nice. On our recent trip, we had a very last minute pick up request and he totally made it happen. We are lucky to have him.

It's been a few years since we've been back to Maui but we went last week and again relied on Elite…read morefor our transportation on the island. This time we had the pleasure of meeting DK. He was early for our ride, super friendly, personable, and funny, and was knowledgeable about the island. Even gave us a few pointers at the airport to ensure things went smoothly for us. We love Elite!

On the phone, I specifically requested an SUV for our trip from our hotel to the airport. I also,…read morefollowed up with a text and asked again. It was verified via text that an SUV was assigned. Well, what arrived was a mini van. Not at all what I asked for . The driver, Freddy, was pleasant and very talkative. The mini van was new, clean and nice, however, it was NOT what I was promised. I of course gave Freddy a good tip, but still disappointing.

Martina at M&M is super fantastic! We used them for a group of 60 this past week and the service is…read moretop notch! The communication is on point and the friendliness is out of this world. They truly live aloha! We will use them for every group we bring to Maui forever. Thanks for being so amazing. We love you!!

Just Do It! First rate service and tour of Road to Hana! We…read morewere picked up promptly at our resort and our Driver/ Tour guide Tom was personable, fun and extremely knowledgeable about the islands history and the people of Maui. Food and drink were provided which was better than expected and plenty of it, along with plenty of bathroom breaks. The van was comfortable and limited to 8 guests and we had a good group. We were so glad we didn't drive it ourselves because Tom showed us sooooooo many things we would have driven right by. If you're not sure about taking the tour or driving yourself...do yourself a favor and take the tour and enjoy the Road to Hana!!!

In response to the owners lies - (Original reviews in…read morephotos. Yelp said I reached my character limit capacity. Added more photos for our proof). There was no one else on the tour except one couple, whom we had no issues with. The 7 people on the bus was my family of 5 and one couple. 1. There was a hiccup in your booking system, you allowed us to book a tour because you did not close your online reservation window. If you were sold out why did the website allow us to make a reservation? Hence the "hiccup". After we booked the tour, we did move a flight around so this person could make the tour that we had a confirmation email for. Very unprofessional to email the next morning saying you were sold out AFTER we made the booking. Yes we did book late but if you were sold out you shouldn't have allowed us to make the booking plain and simple. We called multiple times because we were asking about pick up arrangements and were told to keep calling back to see when/if the tour filled up, because only then would they be able to tell us what pick up rotation we would be in. I wanted to know what hotel would be the first pick up, etc. I didn't care that our two parties were not on the same bus, which was why I didn't mention it in the booking. 2. Since you claim to have the proof that he wasnt speeding, why dont you show it? It absolutely does corroborate with the Google maps picture. I did move the camera to get a video of how bumpy the bus was DUE TO HOW FAST THE DRIVER WAS SPEEDING! But I'll include another video straight ahead where you can see how fast he flies past the mountain. As for your lies, you need to come up with better ones. I asked for a Spanish translator due to the fact only ONE person in our party spoke Spanish. The fact that you guys said we were speaking Spanish all day is hilarious because NO ONE IN OUR PARTY SPEAKS SPANISH except my mother in law, who didn't speak the whole trip. Let's add more proof that you guys are racist - when the driver picked us up II asked about the Spanish ear piece translator before my mother in law was there. The driver said no, he said I speak a little Spanish so I will do my best to speak to help you guys out. 5 minutes later he came up to my husband and started speaking Spanish. My husband told the driver he speaks ENGLISH. Louie said oh you were quiet miguel so i figured you were the spanish speaker. we were asking about translation for my mother in law. I'll also add he made multiple claims about how Latinas were "so violent" and people had to watch out for us. let's add to the review that not only are you guys liars, you are racist liars. Your tour driver is a liar, we were all sleeping on the drive back due to how sick/tired we were. Your tour driver is clearly lying to cover his mistakes. 3. We didn't ask the tour driver for ONE illegal thing AT ALL. Due to the fact he was an arrested convict (which you can find proof of by googling it) he made illegal stops on his own! He even mentioned how the rangers loved him and when HE chose to make the illegal stop in front of the waterfalls, the ranger allowed it bc they told him make it quick. We appreciate the opportunity but never asked him for one illegal stop. 4. I never said we missed anything, I said I couldn't help but wonder if we missed something. Since you want to be so detailed, we actually DID miss Ohe'o Gulch / Seven Sacred Pools (D) Charles Lindbergh's Grave / Palapala Hoomau Church Kipahulu scenic ocean views, St. Joseph Church Kaupo Ranchlands / Haleakala backside views / Maui's Last Lava Flows (D) Maui's Upcountry / Kula (S) 6. The entire tour WAS my family. Let me also add one thing I forgot to the review someone in your company gave our tour guide my number and he texted me twice asking me for his tip which was EXTREMELY unprofessional. This is an extreme safety violation. He unprofessionally texted me "This ***** Just making sure I did venmo right.. If sent tip, I have not recieved..." at 7:27pm. And "If you could let me know.." at 7:56pm. For my safety, I should NEVER have received text asking about a TIP! Even if he was wondering about the tip because he wasn't used to electronics, you still should never text someones personal cell phone number. Since he did mention multiple times that he was a liability I was scared he was going to show up to our hotel since he knew my number, hotel location, etc. Where is the response to the bulk of my review??? Do you have an explanation for how we know all this information about him being fired from his last tour job? How the current owner was only allowing him to drive as a fill in driver as a favor? Why was he a liability? Bc he speeds and risks the lives of passengers? In one of my videos I do have him talking about the story of how his dad gave him money and guns to illegally transport. As I have over 500 videos from this tour, you guys are lucky I don't want to go through and find the hard proof I have. Where is your hard proof?

We hired Speedy Shuttle round trip. On arrival they took 50 mins to pick us up. Was at the…read more "Speedy shuttle" sign and had checked in 3x with the desk. Departure they sent a cab not van and he got lost finding us. Needless to say not "Speedy".

On time. Prompt and friendly drivers. Easy to book. Took 7 of us plus luggage from Pukalani to…read moreairport and back. Other companies wouldn't even go upcountry.

Called on a Wednesday afternoon to schedule pick up, no answer (voicemail)…read more Left message with return number...no call back. Yeah, these are the people I want to get me to airport on time. Use at your own risk. 6/14/23

I wanted to update my review since we had such a different experience than the one I had my first…read moretrip. Our driver this time, Brandon was awesome and the shuttle was a nice, comfortable Mercedes. Seemed like a whole new company! If that had been my only experience it would be a 5 star review. Glad to see they took it up a notch and hired a great driver!

My driver Tad was punctual, very friendly, helped me carry my luggage to my fourth floor condo,…read morethen took me grocery shopping for the essential and waited patiently! Tad was great and I highly recommend his services.

I made a reservation with this company over a month before my travel and 5 days before my trip I…read moreget an email saying that they had a conflict with a previous schedule. I find it very unprofessional and if they DID have a conflict with a previous appointment, why didn't they email me over a month ago. With such short notice, Hawaiian Pro drivers should pay for my new car service to get to my hotel. I will report to the Better Business Bureau.

Highly recommended!!…read more As an Executive Assistant, I have to book car services for my executive and her family. It can be hard when I'm basing a decision on research but came across this company and gave them a try and was so glad I did! My executive let me know what a smooth experience it was and how comfortable the SUVs were. I also added on the airport greeting service since her family had tons of luggage and it was well worth it. Jason (owner) is extremely professional, responsive and really on top of his bookings. And with everything going on with COVID, I appreciate how he makes his guests feel safe with the level of cleanliness with his fleet and drivers. Just and all around flawless experience and I will 100% use Jason and his company again for car service bookings in Oahu. This is my new go to here!!

Service was impeccable and professional. We called Royalty Hawaii with a last minute booking two…read moredays before for New Year's day super early in the morning. Recognizing that other drivers probably would not be able to make the trip, Jason took it upon himself to confirm he'd personally drive me and my family to the airport all the way from the north side of the island. The car was clean and well-stocked with bottled water. I cannot say enough good things and will certainly be using these services next time that I return to the island.

Josie was on time and very informative. She had a nice vehicle and offered us a bottle of water.read more

Slightly disappointed in this experience. I reached out to Aina Lahaina Taxi over a month prior to…read moremy trip, inquiring about airport transport on Maui. They came highly referred from a few sources. I never heard back from them, and yet one day before we were set to arrive I received a text message confirming my flight details and arrival information - as if we were booked. At that point we had obviously secured alternative transport. Would possibly reach out again if we were in need, but ended up taking an Uber which was convenient and also affordable.