On the phone, I specifically requested an SUV for our trip from our hotel to the airport. I also,…read morefollowed up with a text and asked again. It was verified via text that an SUV was assigned. Well, what arrived was a mini van. Not at all what I asked for . The driver, Freddy, was pleasant and very talkative. The mini van was new, clean and nice, however, it was NOT what I was promised. I of course gave Freddy a good tip, but still disappointing.

Martina at M&M is super fantastic! We used them for a group of 60 this past week and the service is…read moretop notch! The communication is on point and the friendliness is out of this world. They truly live aloha! We will use them for every group we bring to Maui forever. Thanks for being so amazing. We love you!!

Grand Astoria Wailea a beautiful resort that my kids stayed…read moreat, We stayed at Air bnb Grand Champion Villas and condos. Great host and condo was perfect! Location is perfect and a pleasant walk to great coffee and shopping,

Making the reservation was easy - however, no one came to pick us up from the airport. I sent an…read moreemail to the person I was communicating with via email and never received a response back regarding a status of our ride. Bummed after a long day traveling with little ones.

VIP's look no further. I was on Lebron James security detail once his private jet touched down in…read moreKahului. We used CB Taxi (ATS) because we know William and work with him whenever a VIP comes to Maui. You couldn't be in better hands. Always on time. These guys are pro's. We requested all experienced male drivers, and 3 brand new luxury SUV's. We drove in tactical formation non stop from Kahului to a private Villa on Makena Beach in Kihei. Lebron and his wife in the lead SUV. son and girlfriend in the second SUV. All the luggage and our security detail in the third SUV. CB Taxi drivers did all the work, took the luggage from the plane into the SUV, from the SUV into the beach house. It was like having a backup security detail helping us out. The trip back was the same. They arrived early in spotless vehicles, with professional clean cut drivers, reliable, and courteous. 5 stars.

This service was excellent. We paid $159 from Weilea hotel to the airport using a Mercedes…read moreSpinter van. Had VIP Primo pick us up and they charged $420 through Hoolei Vilas. We cancelled the return trip and they argued it wasn't within 72 hours even though the company had notice the day we arrived we would not use them again. They also charged $400 for a one way pickup for another family member on our hotel bill, while separately charging $120 for the taxi they utilized for the service (double charged). They then show up when we're leaving as if to suggest we didn't cancel. I think this is outrageous behavior operating a business like bandits.... maybe hopeful unsuspecting patrons won't scrutinize their bill. Anyway a 5 star service from CB Taxi! Highly recommend- Jonah was an excellent driver, courteous, and polite.

We have used them many times on many trips. They've always been reliable and I love supporting a…read morelocal business.

We recently hosted 90 guests for our wedding on Maui. We had a few guests staying in locations that…read moreneeded taxis instead of using our shuttle. On very short notice, read: two hours, I called Ly at West Maui Taxi and requested several taxis to 4 disparate locations with specific pick up times. West Maui Taxi was able to turn around and book everything for me in under 30 minutes. I was able to organize payment so my guests didn't have to worry about that, the drivers also shared their contact information with the riders in case they needed return journeys at the end of the night. My guests said the drivers were all super friendly, and the whole experience lovely and smooth. The whole process was done via one phone call and a couple texts; Ly is incredibly efficient and friendly! I highly recommend West Maui Taxi, what a great experience!

Josh was amazing! Yesterday we took the ferry over from Maui and wasn't sure what we were going to…read moredo to get around, and got SO very lucky Josh had a sign about going to the cat sanctuary! He was so friendly and kind. Really neat to hear about Lana'i from him. He came to get us later to take us to the Four Seasons too (we walked to harbor from there later) I definitely recommend! PS - Give yourself 45 minutes minimum at the car sanctuary and don't forget to donate!

Seamless transportation coordinated via lost in Lana'i. We visited the town and cat sanctuary…read more Rabacas was easy to locate at the harbor when we got off of the ferry, as well as in Lana'i city at the designated time and place for transfer to the sanctuary, and again back to the harbor with extra time for the ferry back to Maui. Our driver was friendly and gave a bit of history of the island on the way to Lana'i city. We chose not to extend our trip as we had enough time for our planned excursion, but he gave us his card and instructions for how easy it would be for flexible rescheduling for extended time if we wished. He also told us about some things to do and where to go if we wanted to stay a bit longer. Overall it was a relaxing, safe, anxiety free experience on an island with very limited options! Mahalo for your servic

Very Professional Airport service. Very easy to navigate…read morewebsite for securing reservation. The vehicle is super clean and the driver James was warm and engaging. Lots of Aloha spirit.

It was a pleasure using Maui Airport Rides. We booked them 3 times while in Maui and got Nari each…read moretime. She was great and helped us with some recommendations for restaurants that were excellent and some that we didn't get a chance to go to but we will visit next time. We will use them again next time we are in Maui.

Quick pick up. Here in Maui on Vacation/Maui Invitational for UNC Tarheels. Have used them 5…read moretimes so far while here. All drivers very nice and professianal. Highly Recommended.

This woman is a dangerous and bad driver. She took several phone calls and with Airpods in, while…read moredriving. At one point she started driving 80 mph in a 45mph zone, and I had to tell her to drive safely. She also used the gas pedal incorrectly, creating this really bad stop-and-go effect. This is just bad driving. The pictures of luxury SUVs on her website are false. She drives an old and unclean minivan. She also does not accept payment beside her personal Venmo account, and can't produce receipts. This person should have their taxi license removed.

Just Do It! First rate service and tour of Road to Hana! We…read morewere picked up promptly at our resort and our Driver/ Tour guide Tom was personable, fun and extremely knowledgeable about the islands history and the people of Maui. Food and drink were provided which was better than expected and plenty of it, along with plenty of bathroom breaks. The van was comfortable and limited to 8 guests and we had a good group. We were so glad we didn't drive it ourselves because Tom showed us sooooooo many things we would have driven right by. If you're not sure about taking the tour or driving yourself...do yourself a favor and take the tour and enjoy the Road to Hana!!!

In response to the owners lies - (Original reviews in…read morephotos. Yelp said I reached my character limit capacity. Added more photos for our proof). There was no one else on the tour except one couple, whom we had no issues with. The 7 people on the bus was my family of 5 and one couple. 1. There was a hiccup in your booking system, you allowed us to book a tour because you did not close your online reservation window. If you were sold out why did the website allow us to make a reservation? Hence the "hiccup". After we booked the tour, we did move a flight around so this person could make the tour that we had a confirmation email for. Very unprofessional to email the next morning saying you were sold out AFTER we made the booking. Yes we did book late but if you were sold out you shouldn't have allowed us to make the booking plain and simple. We called multiple times because we were asking about pick up arrangements and were told to keep calling back to see when/if the tour filled up, because only then would they be able to tell us what pick up rotation we would be in. I wanted to know what hotel would be the first pick up, etc. I didn't care that our two parties were not on the same bus, which was why I didn't mention it in the booking. 2. Since you claim to have the proof that he wasnt speeding, why dont you show it? It absolutely does corroborate with the Google maps picture. I did move the camera to get a video of how bumpy the bus was DUE TO HOW FAST THE DRIVER WAS SPEEDING! But I'll include another video straight ahead where you can see how fast he flies past the mountain. As for your lies, you need to come up with better ones. I asked for a Spanish translator due to the fact only ONE person in our party spoke Spanish. The fact that you guys said we were speaking Spanish all day is hilarious because NO ONE IN OUR PARTY SPEAKS SPANISH except my mother in law, who didn't speak the whole trip. Let's add more proof that you guys are racist - when the driver picked us up II asked about the Spanish ear piece translator before my mother in law was there. The driver said no, he said I speak a little Spanish so I will do my best to speak to help you guys out. 5 minutes later he came up to my husband and started speaking Spanish. My husband told the driver he speaks ENGLISH. Louie said oh you were quiet miguel so i figured you were the spanish speaker. we were asking about translation for my mother in law. I'll also add he made multiple claims about how Latinas were "so violent" and people had to watch out for us. let's add to the review that not only are you guys liars, you are racist liars. Your tour driver is a liar, we were all sleeping on the drive back due to how sick/tired we were. Your tour driver is clearly lying to cover his mistakes. 3. We didn't ask the tour driver for ONE illegal thing AT ALL. Due to the fact he was an arrested convict (which you can find proof of by googling it) he made illegal stops on his own! He even mentioned how the rangers loved him and when HE chose to make the illegal stop in front of the waterfalls, the ranger allowed it bc they told him make it quick. We appreciate the opportunity but never asked him for one illegal stop. 4. I never said we missed anything, I said I couldn't help but wonder if we missed something. Since you want to be so detailed, we actually DID miss Ohe'o Gulch / Seven Sacred Pools (D) Charles Lindbergh's Grave / Palapala Hoomau Church Kipahulu scenic ocean views, St. Joseph Church Kaupo Ranchlands / Haleakala backside views / Maui's Last Lava Flows (D) Maui's Upcountry / Kula (S) 6. The entire tour WAS my family. Let me also add one thing I forgot to the review someone in your company gave our tour guide my number and he texted me twice asking me for his tip which was EXTREMELY unprofessional. This is an extreme safety violation. He unprofessionally texted me "This ***** Just making sure I did venmo right.. If sent tip, I have not recieved..." at 7:27pm. And "If you could let me know.." at 7:56pm. For my safety, I should NEVER have received text asking about a TIP! Even if he was wondering about the tip because he wasn't used to electronics, you still should never text someones personal cell phone number. Since he did mention multiple times that he was a liability I was scared he was going to show up to our hotel since he knew my number, hotel location, etc. Where is the response to the bulk of my review??? Do you have an explanation for how we know all this information about him being fired from his last tour job? How the current owner was only allowing him to drive as a fill in driver as a favor? Why was he a liability? Bc he speeds and risks the lives of passengers? In one of my videos I do have him talking about the story of how his dad gave him money and guns to illegally transport. As I have over 500 videos from this tour, you guys are lucky I don't want to go through and find the hard proof I have. Where is your hard proof?