Yesterday we needed to buy the most basic thing you would buy in an auto parts store . My partners…read moreneeded washer fluid. She did decide to go in herself. It seemed pretty straightforward. I recommend it to her that we buy 20/10 concentrated washer fluid. this is an extremely well-known product. It's has no dyes in it. The parts agent at the desk told my partner. "He had never heard " of it and that they did not have it in stock and sold her some premixed washer fluid which is fine. I use that fluid it in my own car, but it wasn't what we asked for. His response to her was he had never heard of it and they did not have it instead of looking it up like they do for almost every customer. Who's looking for a fuse or a brake pad, or anything else . When she got back to the car, I checked on the website and it was in stock at that store, so I decided to go in and just ask him about it. It wasn't too busy in the store, and I thought it would be ok. He's a man of my age. Who's likely worked around vehicles for a long time. He was wearing a Safeway hat, which I thought was kind cool in its own way. Because there was someone ahead of me. I decided to get the part, which was displayed in the back of the store clearly, with the other two brands of washer fluid. I waited for the agent to become available. He took someone ahead of me who had went out to their car and was coming back, which which happens at these stores. When it was my turn to get to the counter, I showed him the white bottle of 20 10 fluid and said to him gently that I wanted him to know that the product was in stock, and it was our first choice. His response was. He said he did not know had the product and it was in stock but he did not say to me he had "never heard" of the product. Which would've surprised me if he had not. I told its concentrated, and therefore, it's easier to store, for the long-term use His response to my comment after showing the product was not defensive and therefore somewhat favorable. He said, I would have to mix this product with water, and I told him we can get water. I can't say this was a five star experience because we weren't able to buy a product that was on in the shelf on the store, but I do think his reaction was good, and I appreciated it. I would be happy to go back there again when went and if they need a rises.

Samuel!!! Samuel is the man! I needed a battery and it was impossible to get it out of my car. He…read morechecked battery health and alternator, battled my stupid battery and got it out. Installed it like a boss. Jimmy came and kicked ass too. It takes a village to help a girl out. Could not be more appreciative. Go to these folks. So much aloha.

October 2020: I m back on island with a rental for my wife…read more I still put the injection treatment in monthly even if I don't own it. Runs better. More Peppy! They offer 20 pct off if you have a AAA insurance towing card. Everything helps!

Some idiot stole the antenna off my truck. Unbelievable. Dealer wanted $48, eBay was going for…read more$35. Figured I'd just take a chance with a pole from Napa. SERVICE: One of the male sales staff pointed out the aisle to me where the antennas were. He made it clear that all the antennas are universal. After picking the one I wanted, closest to factory, he stressed not to cut open the package if it doesn't fit. Hmm, I'd have to cut it open to try!? OVERALL: The $9.68 universal antenna, which came with 3 different adapter bases, fit perfect, looks great, and had excellent reception. I love you Napa!

Very reasonable parts excellent customer service and parts…read moreare in stock and ready for order

Had a great experience yesterday at standard motors. Nick at the register is very knowledgeable…read moreabout cars/parts. Nick helped me pick out the parts I needed and had great advice about installing my new parts to get my car back on the road. You will be seeing me again nick, thank again

Just used them yesterday 6/12/18 Ruben was excellent, very knowledgeable and my friend was in a…read morebind on an alternator and he took care of her Solid, any issues I have in the future I will bring to him and I will recommend them to all I can. Good people and good service knowing of this place is a real commodity. I would give more stars if able 5 just isn't enough for this place

Ruben and his team, is fast and efficient. Thanks to his guidance and knowledge we were able to…read morepurchase the right unit for our Toyota Sienna. He knows his stuff!

Kahului office all employees are super friendly and helpful. They even helped me at no charge put…read morewiper blades and another time a/c can. Use to be called freeon

This has become my go to place for do-it-yourself auto parts and car batteries. I've researched…read morebatteries because I've always been told Costco's brand, interstate, is the best but the flip side of that is having to wait until later to go, fight the crowds, and sometimes wait for quite a bit, especially if there's only one person working in the Tire Shop. Plus, if you try to change out a battery in the Costco parking lot, good luck! Stink eye galore! After doing some research, I learned the car batteries at O'Reilly may even be better than Interstate, plus they come with years long warranties, just like Costco. Plus, aside from the homeless who camp out there, the parking lot is pretty nice to use to swap out your battery and they do give you credit when you turn the old one in. Plus, they always have more than one person working at a time and they are all super nice, super knowledgeable, and super friendly. Plus they'll help you with your minor repairs, depending. Don't go there expecting to do a complete tune up for your car. Don't be that asshat. If you need your wiper blades swapped out, they can help. If you need a car battery replaced, they can help. But again, don't go in there with your Amazon purchased items and ask them for help. It's for items you buy there at that time. That's part of the lure. I'm glad they opened this store in Wailuku. It gives us a better alternative if we need any parts or help. And the store itself is spacious and clean. Very welcoming compared to other Auto parts stores in town. 5 stars!

Couldn't recommend them more. Was looking to buy a used car and had them do a pre-purchase…read moreinspection. 10 minutes with a flashlight and he was able to recommend to me what the expected repair costs could be. Made me realize the car condition was misrepresented, so I passed. Ended up saving me a bunch of money making a mistake. Great service, friendly staff. Place is a bit hidden, but worth having them do your repairs/inspections.

Never answered the phone " voice mail has not been set up"…read moreSo I gave up. Moved on to other offers