Went in and kaleo was supa helpful! Went in not knowing exactly what was wrong with my truck and he…read morecame took a look and helped me order right part and saved my potentially thousands... can't say enough good things about this guy.. deserves a raise!

I went to autozone because my car was rubbah and turned out i needed an alternator. Norman was so…read morenice and helpful, he used a scanner to check my battery and said my car wont make it to country- he saved me from breaking down on the side of the road. Kaleo also helped me and was working magic on the monitor and found my receipt for my old alternator. Also Norman gave my son a chocolate chip cookie, so nice of him. I ate some of that too and it was delicious. 10/10 would recommend coming here again xD

Yesterday we needed to buy the most basic thing you would buy in an auto parts store . My partners…read moreneeded washer fluid. She did decide to go in herself. It seemed pretty straightforward. I recommend it to her that we buy 20/10 concentrated washer fluid. this is an extremely well-known product. It's has no dyes in it. The parts agent at the desk told my partner. "He had never heard " of it and that they did not have it in stock and sold her some premixed washer fluid which is fine. I use that fluid it in my own car, but it wasn't what we asked for. His response to her was he had never heard of it and they did not have it instead of looking it up like they do for almost every customer. Who's looking for a fuse or a brake pad, or anything else . When she got back to the car, I checked on the website and it was in stock at that store, so I decided to go in and just ask him about it. It wasn't too busy in the store, and I thought it would be ok. He's a man of my age. Who's likely worked around vehicles for a long time. He was wearing a Safeway hat, which I thought was kind cool in its own way. Because there was someone ahead of me. I decided to get the part, which was displayed in the back of the store clearly, with the other two brands of washer fluid. I waited for the agent to become available. He took someone ahead of me who had went out to their car and was coming back, which which happens at these stores. When it was my turn to get to the counter, I showed him the white bottle of 20 10 fluid and said to him gently that I wanted him to know that the product was in stock, and it was our first choice. His response was. He said he did not know had the product and it was in stock but he did not say to me he had "never heard" of the product. Which would've surprised me if he had not. I told its concentrated, and therefore, it's easier to store, for the long-term use His response to my comment after showing the product was not defensive and therefore somewhat favorable. He said, I would have to mix this product with water, and I told him we can get water. I can't say this was a five star experience because we weren't able to buy a product that was on in the shelf on the store, but I do think his reaction was good, and I appreciated it. I would be happy to go back there again when went and if they need a rises.

Samuel!!! Samuel is the man! I needed a battery and it was impossible to get it out of my car. He…read morechecked battery health and alternator, battled my stupid battery and got it out. Installed it like a boss. Jimmy came and kicked ass too. It takes a village to help a girl out. Could not be more appreciative. Go to these folks. So much aloha.

October 2020: I m back on island with a rental for my wife…read more I still put the injection treatment in monthly even if I don't own it. Runs better. More Peppy! They offer 20 pct off if you have a AAA insurance towing card. Everything helps!

Some idiot stole the antenna off my truck. Unbelievable. Dealer wanted $48, eBay was going for…read more$35. Figured I'd just take a chance with a pole from Napa. SERVICE: One of the male sales staff pointed out the aisle to me where the antennas were. He made it clear that all the antennas are universal. After picking the one I wanted, closest to factory, he stressed not to cut open the package if it doesn't fit. Hmm, I'd have to cut it open to try!? OVERALL: The $9.68 universal antenna, which came with 3 different adapter bases, fit perfect, looks great, and had excellent reception. I love you Napa!

Had a great experience yesterday at standard motors. Nick at the register is very knowledgeable…read moreabout cars/parts. Nick helped me pick out the parts I needed and had great advice about installing my new parts to get my car back on the road. You will be seeing me again nick, thank again

I came to give a shout out for these guys because they are able to rebuild any alternator in 1…read moredays. Amazing service mahalo for serving maui

Just used them yesterday 6/12/18 Ruben was excellent, very knowledgeable and my friend was in a…read morebind on an alternator and he took care of her Solid, any issues I have in the future I will bring to him and I will recommend them to all I can. Good people and good service knowing of this place is a real commodity. I would give more stars if able 5 just isn't enough for this place

Kahului office all employees are super friendly and helpful. They even helped me at no charge put…read morewiper blades and another time a/c can. Use to be called freeon

I need to do a headlight brighten work to clear up a yellowing lens set on a 14 year old Prius…read more I just need the right stuff. I knew it would be here .. In and out in five minutes and my reward card was still valid. All good

Never answered the phone " voice mail has not been set up"…read moreSo I gave up. Moved on to other offers

We highly recommend this shop! We live in Hāna, called this…read moreshop to get some advice as to why our 1995 Jeep Cherokee wouldn't start. Not only did the guy take our call but he offered us some sound advice as to what it might be over the phone. We live in a remote area and were trying to fix it out here with no success. So we were going to have it towed to his shop. Anyway, we took some of his thoughts to task and it started!!! We are forever grateful for the time he spent actually trying to help us! Highly recommend this shop for honest, trustworthy car care. We will take our vehicles to him ! Local care for local people just trying to get to work. We don't recommend calling him for free advice, but we sure appreciate this business! Big Mahalo

I called in about getting my truck aligned…read more They took it in on a walk in and I got it back within an hour and a half. Reasonable pricing.

Very professional and efficient. Customers service at its finest! All upgrades were completed…read moreperfectly, and all parts arrived way quicker than originally quoted. Highly recommend!