Showed up 10 minutes before they closed (4:50 pm) website and door both said 5pm but nobody there. No note or sign on the door so I guess they didn't want to work no more for the day. I'll go elsewhere. read more

Prompt service. Very fair pricing to help with a lockout on a residence. I will use them again if needed and I highly recommend.

Front door deadbolt wouldn't open. It was not emergency service After settling on a time they came to the house and quickly repaired and adjusted the door lock and deadbolt. Very professional service. read more

Professional and fast. Excellent service and nice people. They changed some door locks on a residence and did a great job.

Charlene is awesome! She cut all four of my keys and has the best customer service!!! I would highly recommend them for anyone looking for a company to cut any key you want. Mahalo Charlene!! read more

Maui Lock Service - Keys & Locksmiths Near Me

Great service. We would definitely use them again in the future and will recommend to friends

Incredible customer service! The owner was so sweet and helpful and actually came drove back to the shop after I called their number just to help me get a key copied quickly! :) 10/10!!! read more

Locked myself out of my office like a moron and needed a locksmith. Called for help and she came to the rescue in less than 15m. She was able to get me access super fast. Very friendly and extremely reasonable rates. Added to my phone for future emergencies read more

He was just awesome! Lock your keys in the car and find out. It was a crappy experience to lock my keys in the car, but Maui lock smith companies were all helpful. Everyone try's to refer you if they're busy. Try him first read more

I needed to get the locks changed and rekeyed to be the same on 3 doors in a home I moved into. Charlene who took my call was succinct and to the point on pricing. I saw others that gave Maui Lock positive reviews so I used them. No regrets and they provided quick and easy service. The service man was on time, was polite, and did the job fast. Thank you Charlene and company. You guys are the best! read more

Shane at Maui Lock Service did at great job. He was on time, was fast and efficient. He did not try to up-sell me to anything more than I needed for a new lock and keys on my apartment rental. The pricing was fair and I will use them again if needed. I recommend them to all. read more

Pono. They were fast and friendly. They even used a key blank for my Honda Motor cycle that I provided.

Great customer service!!! I used to go to Kihei Lock Smith till the cockiness attitude and bad customer service came around. Someone reffered me to MAUI LOCK which I didn't know existed, Its a family own business. I recommend Maui Lock Service any day. They're right behind Midas. These folks know customer service. Thank you lots again to Maui Lock Service for helping me with the door lock cylinder for my car!!!. Oh and its so much cheaper than Kihei Lock Smith!!!!!!!! read more

Fast, friendly, and honest. Best father son team I have experienced. Terri (the son) set a next day appointment and went over all my options before arriving. Showed up on time and was fast to work. He found the cheapest solution to my problem and within 45 min he was on his way. I can't express my gratitude enough. It is always a relief when the person providing you a service is so kind and understanding. Thank you Terri. read more

They did their job, however we were uncomfortable with their unprofessional communication. When we received the email regarding our bill, Charlene stated, "send me the info to bill these buggas!" We were very disappointed in the lack of disrespectful communication and don't think any customer who is paying for a service should be referred to as a "Bugga"and have that email sent to them. As a lock smith, your job is to unlock peoples homes when they are unable to and we were thankful they were able to help our friend get into our home when we were on vacation. read more

We required services from Maui Lock this week. We were so pleased with the prompt service of Charlene and her son. They did an excellent job of changing out the locks on our new condo. read more

first experience my husband inquired in person about a lock and they said that 'no one can repair this, you have to buy a new lock'. second experience I drove in to get some keys made and the employee was locking up the front door so I asked if there was someone inside to assist me. he says 'we're closing up for lunch' - this was at 12:30. I said I drove from Kihei to get a master lock duplicated that they had made and he says 'we'll be back in about 40 minutes'. so I looked at their hours open sign which stated M-F 8-5 but closed from 12-1 for lunch. Seriously? who has a business that can't stagger their lunches for the employees? I went .5 miles away to Kihei Safe and Locksmith services and they don't close for lunch and were much more responsive and professional. two bad experiences is not a good sign - good luck staying in business much longer. I work for a company that could have given Maui Lock a lot of business, but I'm happy to have looked for a different lock service! I'll be taking in our lock my husband inquired about to these guys to Kihei Safe and Locksmith to see what their assessment is - really curious what their response will be! read more