Setting the initial appointment was easy. Dr. Birch was very knowledgeable, pleasant, and had a…read moregood sense of humor. He was direct and to the point, which I appreciated. He took the time to carefully and clearly explain all the options. The Kahului office was clean, conveniently located, and easy to access with parking right out front. That's where the good experience ended. Dealing with the support staff to get my prescription filled was a total nightmare. I provided them with the contact information for my pharmacy and was told at checkout that they would send the prescription electronically. I called the pharmacy the next day to confirm. The prescription was not sent in. I called Dr. Birch's office and was told by a sweet support staff the pharmacy was not in their system, and she had to ask her manager to add it. I asked her to call me to confirm when the prescription was sent in. Several days went by with no call. I called the pharmacy. The prescription was not sent in. I called Dr. Birch's office again and spoke to the same sweet support staff who checked and said it was faxed the day before and, oh but wait, it did not go through. No one called me to notify my. No one called the pharmacy to check the fax number. They simply did not follow up at all until I called. The support staff checked the fax number with me, which is on the pharmacy's website, and they had one digit of the number incorrect. I was told the prescription would be faxed in that day. The next day I called the pharmacy and they did receive the prescription, but it was for the wrong amount. The prescription wasn't sold in the quantity ordered on the fax, so they pharmacy couldn't fill it. It only comes in one size. The next day I called Dr. Birch's office again and a different support staff answered, who transferred me to another staff. I think her name was Angie. I explained that the prescription they sent in was for the incorrect quantity. With all the delays filling it I expressed my concern on timely refills as it's required use was 9 months and they only prescribed enough for 10 days - 20 if I used it once a day instead of twice a day as prescribed. She was extremely rude and sassy. She stated, "So, you want me to tell Dr. Birch..." inserting my concerns in a rude way. She was not the least apologetic for all the mistakes. She blamed me for them faxing it to the wrong number. She didn't acknowledge that they wrote the Rx for the wrong quantity, so the pharmacy could not fill it. The patient should not have to do so much leg work to fill a prescription. While Dr. Birch was kind and respectful, his support staff was the exact opposite. There was no excuse for Angie's sass and rudeness. She should be fired. It's such a shame... if it wasn't for her, Dr. Birch would be 5 stars. She ruins his whole practice. I know mistakes happen and was tolerant until I spoke to Angie. I opted to keep treating with the over-the-counter medication.

Initially, when I went to the Island Foot Specialist I had a good appointment. Actually, this…read moredoctor's office is one of the nicest. The doctor was knowledgeable and gave me a couple of options for treatment. They even had samples of the medication he prescribed so I could start treatment immediately, while I got my prescription filled. Unfortunately, as I would find out this appointment and treatment is where the good experience turned into a multi-month issue dealing with the lack of support staff to get a prescription pre-auth approved. While you wouldn't think that insurance pre-authorization should be a big issue, with this office and the processes they have in place took 2 months for the nurse to even submit the pre-auth to the insurance. The bottleneck is one person to submit the pre-auth paperwork and she said they were short-staffed. After I contacted the office to find out what other solutions are available the nurse said that the reason the pre-auth was denied was that I needed a test that she said: "The test was not available on the island of Maui". She said I had an option to appeal the pre-auth denial but I would need to fill that out myself and submit it to the insurance company. I stated in the appeal to the denial of the pre-auth that it was a catch-22 because the test they needed to approve the prescription was not available here on Maui. after submitting the appeal I get a call from the insurance company that the information provided by the nurse was incorrect and there is a place to get the test in Kihei. The insurance company said that the doctor's office will contact me with a referral. This never happened and after a week I called the office and they said the referral would be to the doctor, which they didn't provide to me or the doctor's office. Because of the office's misinformation, incorrect prescription pre-auth submitted by the doctor's office, and not responding to the insurance company in a timely fashion, I just got the denial to the appeal from the insurance company. At this point, I am done with this office and will try another doctor that has an office that is better able to support their clients.

Very friendly and knowledgeable staff. Dr does a great job and knows his stuff for sure!read more

Dr. Jensen is an amazing chiropractor if you're in Maui and you need an adjustment this is the…read moreplace to go just make sure you make an appointment as he's busy a lot of the time I've been to a lot of chiropractors you take the time to make you comfortable and uses electronic stimulation before to relax your muscles and Icing after

He is amazing ! Very personable ! He fixed my back in a short two months. I highly recommend him…read more!!! Very friendly receptionist. Amazing place. They really care for your well being.

Doc Lazo keeps me able to work! I have neck issues and without my adjustments I get numbness in my…read morehands. Thank's Doc!

He took good care of my son Keawe when he had a sprain and severs . Very nice man . Long wait…read moretimes in office but worth the wait . This was 10 years ago but I'll always remember his kind bed side manners

Dr. Egami is an excellent orthopedic surgeon who is knowledgeable, caring, and conservative in his…read moreapproach. He was able to greatly decrease my shoulder pain and dysfunction without surgery, and I am so grateful. His office is well run: I never had a long wait, and the front office staff members are very friendly. I recommend Dr. Egami highly.

Dr Latter is a winner yes yes yes go I was in so much discomfort yesterday after just one visit I'm…read moreFeeling 100% better thank you dr Latter

Great Chiropractor! He is amazing, knowledgeable, you can tell he just totally cares about his…read morepatients and loves what he does!!

Dr. Parry is a miracle worker! I see him whenever my hip pain starts to flare up again & I always…read moreleave his office feeling brand new. Dr. Parry is knowledgeable, professional, & courteous in explaining the treatment and making sure you're comfortable the entire time. He spends a good amount of time with you going over areas you might not be aware of that could use relief, depending on your condition. He also teaches easy stretches & exercises to incorporate at home to address the root cause of your pain/discomfort. The office ambience is clean & welcoming, cool from the outside heat but not freezing. Parking right out front, no need to scramble looking for parking. Bathroom close by the office for people making the drive. Thank you so much Dr. Parry for your care, Maui is lucky to have you!

Dr. Perry has been the best chiropractor I've ever visited. Very personable, relatable, and so…read moredown to earth. If it's your first time to a chiropractor, I'd advise to see Dr. Perry first, and you'll never want to go to anyone else.

This is the ABSOLUTELY BEST chiropractic care on the island - maybe in the WORLD - so if you are…read morenear, get your butt over there!!! I will DEFINITELY be going BACK!! Eve

Dr Fortune is the best chiropractor I've been too. Dr. Fortune is very knowledgeable and helps you…read moreunderstand how the body works. He listens to my concerns and treat my problems. He's always making sure I'm comfortable and takes it slowly, he does not rush and takes the time to explain what he's doing. The front office staff is very efficient and friendly. The online booking system is fast and efficient.

I've had a back problem for about 2 years , which has limited my capability of walking and caused…read moreme a significant amount of physical pain. I've been treated by several different types of medical professionals. I arrived in Maui feeling crippled from the plane ride. I reached out to Chris hoping he could help could help make my vacation somewhat more bearable. He did so much more than that. After a one hour session, I could suddenly walk again like a normal person and my pain level went to zero. I was able to go on 2 hikes and walk around all day every day during my stay here. I could barely walk 20 consecutive minutes a week ago. Maui is truly blessed to have Chris' medical acumen only a drive away. He applies several different massage and chiropractic techniques into his practice. For me I regard him simply as a healer. If you need healing, go see Chris and start smiling again.

Chris was able to give me the most fulfilling session I have ever experienced. He is extremely…read moreintuitive and works extremely gently and with you to get what you need out of a session. Go visit him! He is the best of the best.