Love this place. The dogs cringe a bit when they go but they always seem to be ok after. I guess…read moreit is a dog thing! The staff and doctors are professional, helpful and really caring. I certainly am a big fan of this place but then again I am not the one getting shots!!

Took my cat in for a nail trimming. everyone was very nice and friendly. Didn't have to wait very…read morelong and my cat was done and ready in a short time.

The staff was very friendly and made my already anxious dog feel very comfortable, especially with…read moreit being her first time there. They were even able to fit her in for a last minute appointment no problem!

Dr. Gupta is amazing and enjoyable to work with. I have been with him for over 20 years now.read more

Last week we needed to board our6 year old black mouth cur "Curry " for a week…read more We pulled into the parking lot and were met with a nice employee who was wearing a mask and using their leash she took our baby into the building. After a week we picked up "curry" who had been recently been shampooed and had nice looking toe nails again. They took our credit card and without any hassle we were on our way. Everything was professional and well done. We will use the Westside again.

First off, I want to say I did not have a problem with most of the staff and I felt like my dog got…read moregreat care. My issue is that I asked for a quote on my dogs teeth cleaning procedure. I received a quote of around $550. The person that gave me, the quote said that it could be higher based on teeth needing to be pulled, which I understood. Once the vet had my dog under anesthesia, he did call me and tell me that there were eight teeth that need to be pulled. He said he was kind of alarmed by that, but I told him to go ahead and pull the teeth. He talked about x-rays and filling some pockets with a material to help further protect the dog from gum, disease, and teeth issues. My exact words to him were just pull the teeth for now. To my surprise when I picked up the dog, the bill was $1500. I spoke to the vet and another employee about my bill. They gave me a $70 credit. I do not feel that I should have to pay for the x-rays or any fees associated with filling the pockets. The teeth extractions amount of to $600. At the most my bill should've been $1200. Lesson learned. Going forward, make sure this office sends you a text message with the exact cost of anything that will be done to your pet. In my opinion, that should be a standard process.

I would not take my dog anywhere else. You can tell they love animals and they are very loving and…read morepatient with them.Thank you for the excellent care.

First visit with Dr Thomas Hitzeman was good. I told a local how I had a good experience here...she…read morewas surprised because she said she had a bad experience, but then said that was with the "dad" of the business so maybe he had retired. There is one female (don't know the name) that always sounds so annoyed when she picks up the phone...like the caller is inconveniencing her...and it made me not want to go back, but Dr Hitzeman was good so I did (mistake!) Second visit Dr Thomas Hitzeman was in surgery, so I got Dr Robert Hargarten. I have never had such an awful, uncompassionate, rude vet experience in all my life! I had a cat with me. Dr Robert Hargarten walked in with 2 big dogs...didn't say who he was or who these dogs were...didn't care if I am scared of dogs (I was attacked by a German shepherd so bad that it sent me to the ER after it tore up and scarred my arm for life)...doesn't care that my cat was now more terrified in that exam room...HOW RUDE AND UNPROFESSIONAL! I asked for another vet, but he was the only option. He then proceeded TO PULL MY CAT OUT OF THE CRATE BY HER TAIL! Who would do that??? He later grabbed her by the scruff on her neck and jabbed a needle into her. She fell back into the crate, was wobbly, and cowered from me for the first time. I asked what he gave her and he said it was just an antibiotic. I asked why she was acting wobbly and hurt, and he said it stings. I again pressed on that she was now acting really strange and he said the shot wouldn't do that. When I got home, my cat was wobbly, limping, and personality had changed. Well it is 3 days later and I STILL have a limping, hurt cat. I am so sad and angry at myself that I didn't do better homework before coming here. Brought my cat in friendly, sweet, purring, and walking fine, but came back out with a cat that is limping and shows s/s of pain. Please don't make the same mistake I did - go elsewhere!

They do a great job at working with my temperamental dog. He comes to me after his grooming…read moresmelling wonderful and I feel comfortable leaving him there. Prices have increased everywhere with the inflation and there isn't anything small business can do about that so I don't get to take him as often as I'd like to. She offers free toenail trims between visits. It makes a world of difference. Thank you. You are appreciated.

I called for information on getting my dog groomed. I was very rudely told they weren't taking new…read moreclients.

Fabulous. On one of the hardest days ever, the vet was perfect in every way. Gentle, told me what…read moreto expect, and was great with my cat. I can't recommend this service enough, and I hope to never have to use it again. But if you need to put down your priceless pet, I can't think of a better person to do it.

they really care about animals and I like it because when you loose a animal to death they honor it…read moreto purdue vet school thank for taking care of my cats.

I finally found a vet that cares about the animals and their parents. They offer excellent quality…read moreof care and they don't price gouge.

Tammy and Megan not only do a wonderful job, but they are extremely thoughtful and caring for our…read moreanimals as if they were their own. They are good humans who I trust with all of my pets, dogs and cats, for bathing and grooming.

Please do yourself and your dog a favor and never ever use…read morethe Animal house for grooming. I have a long-hair GSD who I took in to the Animal House for a bath and nail trim. When I picked her up, she was trembling and just wanted to leave. Those wretched women had shaved her belly and legs and cut some of her nails to the quick and others not at all. They had the audacity to tell me "she was difficult and did not want to be groomed". God only knows what else they may have done to her. I have always used the groomer at Times Corner in the past and they never ever shaved her anywhere. I am so sorry that I trusted these disgusting people with my darling dog. Please don't make the mistake I made and "try" this groomer....fortunately my girls' hair and nails will all grow back, but I feel traumatized that anyone would butcher my dog's coat the way these disgusting women did. I will drive the extra miles to take my girl back to the groomer at Times Corner where I know she will be well treated and groomed. Hopefully people will read this review and run far and fast away from the animal house. DO NOT DO NOT TRUST YOUR BELOVED DOG TO THIS BUTCHER!!!!!!!!!!!!!!!