I am a customer of Mail Room as well as CTbids Little Rock. On November 2, 2021 I purchased a 14QT Gold Ring and Sterling Earrings from an online Auction, CTbids Little Rock. The merchandise was delivered to a third party for shipping; Maumelle Mailroom INC. I paid for shipping services which included $500 insurance and signature confirmation. I have provided well documented proof that I did, nor did anyone who lives at XXXX E Shasta sign for any package delivered on 11/15/2021. These are documents of evidence provided to all parties. 1. Recording of USPS mail carrier 2. Signed letter from USPS supervisor - Fred Garcia 3. Confirmation Signature by USPS mail carrier 4. Signature sample of Sean Preston 5. USPS response to claim- No Insurance Purchased 6.UPS label details- does not show purchase amount of insurance 7.Confirmation of request for insurance and shipping info- PACKAGE SENT TO WRONG ADDRESS 8. Online tracking information 9. Proof of payment for insurance and signature confirmation 10. Request for Police Report from Michelle at the Mailroom 11. Photo of merchandise- 14QT Gold Ring and Sterling Earrings (Police Purposes) 12. police Report 2112070073 read more

If I could give them less than one star I would. The owner is a crazy woman who cursed me out because her worker gave me the wrong information regarding a delivery. Sorry but no business owner should tell any customer that she doesn't "give a d**n" about a package then yell "f**k you" to the customer. Horrible business!! read more