Ann J Haviland State Farm Insurance is quick to respond to all my insurance needs. Korey, takes…read morecare of any questions I have.

Korey was incredibly helpful and made the entire process easy and stress-free. She was friendly,…read moreknowledgeable, and took the time to answer all of my questions. The customer service was excellent, and I would definitely recommend working with her!

I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as…read morea good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance…read moreneeds. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances.

Jacob was very helpful and knowledgeable on getting a me quote and getting me signed up.read more

I had been with one of the major insurance companies for 25+ years.  Trying to reduce costs I…read morecontacted Geico since they started offering Home Owners Insurance.  I recently needed to file a claim on my homeowners insurance (Stillwater Ins).   Water leaked into my house from the roof and chimney, and also caused some damage to the ceiling in one of the bedrooms.  The cost to repair the chimney alone was $8,300; plus the roof and bedroom ceiling repair.  The claim was denied, and the adjuster told me "damage due to maintenance (or lack of) is not covered under my policy."  I told them I was almost 70 years old and I no longer climb onto my roof to look for maintenance work needed. Three days later when they sent me out a documented denial, they said they did not cover damage caused by rain over a period of time.  Once again, I told them I don't inspect my roof and chimney regularly, but that since we both agree the damage was done by rain the claim should be covered.  Once I noticed the damage in the bedroom ceiling, I called a roofer to find the cause of the leaking. At this point in time, I am out about $12,000 for necessary repairs and my insurance coverage is no where to be found. I contacted my Geico Agent and he was of no help whatsoever. I hold Geico responsible since they were the ones who selected Stillwater Insurance to provide the home owners insurance shown on TV. Not only am I out $12,000 for repairs, I also sent money every month to Geico/Stillwater for insurance coverage- didn't provide much coverage when I needed support.

STATE FARM /Chuck Watkins Agency…read more PLEASE read!!! 10/25/23 9:05 am , Contacted Chet Watkins office in Bensalem PA, for a quote on car and homeowners insurance, spoke with Danielle the admin, then transferred me to Tom for a quote for car& home policy to be effective TODAY November 1st . Tom who was working from home as he was ill, after providing car/ property /personal information, given pricing. We approved, and Tom then began to enter the policy into the system which only took a few minutes... then said State Farm is not insuring Kia's in our year range due to high theft. we advised him we had a Club on the car, a GPS tracker, as well as the completed update with the Kia dealer (documented) . Tom said he would call Chuck Watkins directly to see if he could do anything. He called back in approximately 10 minutes or so and said unfortunately, State Farm declined to cover us and that the loss of the additional car & home discount would not make sense for us just to insure just our home with them. Tom apologized, said our best course of action was to contact other companies so we get the best discount and ended the call. Note: we of course signed with another company the following day at lower pricing and with no Kia or other issue whatsoever as we provided the same photos and documents State Farm declined to review. GETS WORSE...Today, November 1, 2023 we received a call from Jerry who had left two previous messages (10/27 & 10/31) stating his company was retained by State Farm to do a property inspection for our homeowners policy??? NOTE: If our policy needed to be in place at midnight, why would State Farm still have an inspection scheduled for today? I advised Jerry that State Farm declined to cover us and why they wouldn't and that we already signed with another company....Jerry advised he works for a third-party company that was contracted by State Farm and that the request is generated by State Farm at the agent level. WHAT???? Per my conversation with him, his company gets paid regardless, and the agent then appears as if they are actually doing something to gain business for State Farm? THEY declined US almost a week ago! WHAT? I've tried calling Chuck Watkins office three times this morning since 9 AM when the office is supposed to be open and staffed - Only voicemail ....curious as to who pays for that third-party inspection?? I'm sure the cost at some point rolls into the customers bills.... Disgraceful .... from my conversation with the inspector we were NOT a one off....that it happens all the time... What a disgrace to waste people's time ( ours and the inspectors) and money just so you look like you're doing something you actually aren't.... Shame on you... And yes, we contacted State Farm Corporate as well...... although you may have perceived us as old & retired, but we had professional careers and savvy in this digital age we all live in... reviews, and social media go a LONG way these days

I contacted this office for an insurance quote. Within 15 minutes I had a new Quote with a saving…read moreof $400. over previous company. They were a pleasure to work with.

Jason is a great agent that really cares about his clients and goes above & beyond. He definitely…read moreunderstands the importance of customer service which seems to be a lost art in today's business. I am feel very confident referring any of my clients to Jason that move to PA!

Jason was able to look at my entire portfolio, what I needed and what i was currently paying for,…read moreand make sure I was covered where I needed to be, but saved me money by identifying things I was paying for because I thought I needed them!! I have been. Referring my whole family to him, and he is kind and professional and always responsive to all of them!

Sold two cars recently and with the help of Bucks Auto Tags, both title transfers went very…read moresmoothly. Everyone that works there is nice and professional. The office is comfortable with nice couches to sit on while waiting. Very convenient location at Street Rd and 95 entrance. I have nothing but good things to say about my two separate experiences here.

So helpful and patient !!! Great place that actually knows what they are doing , unlike others I…read morehave sent with .

Jay is an outstanding agent! After being with Allstate for over 14 years and my premiums continued…read moreto increase, it was time to find a new insurance agent. Jay is always so incredibly helpful. He's constantly following up and answering any questions or requests for documentation that I have. Jay responds in record timing. I'm so glad he's local to the neighborhood and referred by some great people! If you're looking for an agent who can help you with obtaining competitive premiums, call Jay!

Jay Ems is not a good agent. I canceled my 2 policies because of the price increase and Jay refuses…read moreto cancel my homeowner so I am now getting charged for 2 policies. I had to file a complaint against him and now sue him for my money back. Stay far away from him.

I can't say enough about Freedom insurance. I recently switched carriers and I worked with Brian…read more Freedom is unique as they shop multiple companies to get you the best rates. Brian and his team were great! They gave me the best quotes around and really enticed me to make the switch. I not a fan of change so it was a big decision for us. Thankfully we made the right decision and we're saving money on top of it. I highly recommend.

Great people to deal with! They have so many companies that they can look around and get you the…read morebest deal !

This agent's office called ME, nine days ago, to make an appt to review my accounts. They said…read morethey'd make sure someone is there, since it's a Saturday appt. I went there today for an appt THEY requested, but no one is there. I called the main State Farm number, trying to find out what's going on. They left a message for my agent. Hope they included in my message that I want to look for another insurance company. If you read my other reviews, you'll know that State Farm is the company that cancelled ALL my car insurance when I asked them to remove ONE of my cars from my policy. Unacceptable.

From the owner: At the Jeff Sawyer State Farm Agent office we strive to go above and beyond for State Farm…read morecustomers. Our well-trained and experienced team works with you to discover what you need, provide various options, and assist you with getting coverage that suits your unique situation. We are here for Bensalem and beyond, from Philadelphia to Feasterville. If you are seeking Auto, Life, Homeowners, Condo, Renters, Business, or Pet Insurance, we would love to support you. Please reach out! License #: PA-399284, DE-3001916376, MD-3003079748, NJ-1049816