My insurance company sent me here for a windshield replacement claim, after a small rock started a…read more6" crack across the lower left corner. Reading previous reviews, I'll admit I was a touch nervous, however that nervousness proved unfounded under current management and staff. They quoted a 2 hour time frame for the repair and it was completed within minutes of that time period. As for value, the windshield looks as new as the day I purchased the car, and they even removed & seamlessly reaffixed my annual state park sticker. All communication came at appropriate intervals before & after the appointment, and I've not been hounded for further sales. Would definitely recommend.

Service window 12pm - 4 pm. So made sure to take off work the end of the day to be present for…read moreservice. 4 pm rolls around and no repair man. Called at 4:15 to see where they were (phone automation was also awful), they connected with the driver and he said, "sorry running behind, be there in 10 min.". 1 hour later and 90 min outside of the service window I called again, and they could connect with the driver because the store was closed for the day. 10/10 would not recommend...

After I hit a deer and the insurance called it totaled, I requested LaMettry's remove my hitch I…read morerecently installed. When I went to retrieve the hitch there was a problem the details of which are irrelevant to my post. It was a mistake but what counts for me is how the mistake was handled. I addressed the issue with Mick and instead of becoming defensive he acknowledged the concern and apologized for it. In this day in age it is rare for people to take ownership of a situation. They handled this with class and friendliness.

I've just recently brought in my new truck for an appraisal at the Lakeville location for a minor…read morescuff. I had read the good reviews on Yelp and so I was hopeful that I would have a good experience. The reviews were accurate! I wish I knew the name of the gentleman that helped me, but he was very friendly and was able to address the problem right away instead of making me schedule a service appointment. Of course, more serious damage would have required a scheduled repair, but I know now that if I ever need any kind of auto body work in the future I will bring my vehicle to LaMettry's.

Thank you to Brad's team for repairing a derailed drive-side window of my Toyota Highlander. Brad…read moreaccommodated my repair request promptly, and his team executed a professional and clean job repair at a very competitive price. I highly recommend Brand Hanson's ProFinisher shop. Adelmo Monsalve, Ph.D.

Truck was in 3x.paint had runs clear coat had runs. Worst…read morecustomer service ever!!!! Brad the owner is a complete spineless loser! Refused to fix my truck rite even after I had 2 other shops tell me the work he did was unreal and needed to be redone! I will never say anything good. And don't pay a done before u look at your vehicle if your stupid enough to bring it to him