Found several quality clothing items today for myself including three Chico's brand shirts…read more 5 Stars-- Good prices Some name brand clothing (Hurley was one.) Can return items with receipt Good selection of women's, men's and children Good layout and signage Very organized and tidy Efficient check out Pleasant staff Clean Dressing Room Convenient parking Not 5 Stars-- Too many overpriced poor quality Homegoods on shelves take up valuable floor space. Shoes are few in number and very limited in quantity and size. Men's section has sone poor quality shirts jammed together on a few circular racks.

Awesome staff, great prices and selection of clothes. I would recommend Peter Harris always.read more

I've been in here a few times but I haven't gotten anything for two reasons, which will probably…read morenot deter most people. 1. I'm trying to only shop made in america, and if I remember correctly I did find one or two things but nothing I really liked and 2. It was fairly expensive. It's a cute store, and has lots of nice selection, but I just haven't found anything that I particularly cared for. Its definitely worth a stop in if your already in the area though.

The employees are fantastic, some just more outgoing than others. The customer service is amazing…read more If you are lucky enough to deal with Ki-Ki, you'll get the best service and experience. I heard about this place from a coworker who had a coupon, so I gave it a shot. They always have coupons or sales. I love the clothes there! If they don't have something in store, they'll check other stores or order online, the possibilities are endless.

When they remodel the store, they invite Ben Affleck and Samuel L Jackson in to do the remodel, and…read morethen those 2 get to work "Changing Lanes." This is the Lane Bryant located inside the Crossgates Mall, which is a massive hulk of a mall in Albany. But it's not green, so how much of a hulk can it really be. Not our favourite mall, and not Barbie's fave Lane Bryant (she used to shop here a lot more and told me she's been to at least 50 of these!) by any stretch of the imagination, but still a good one, and we'll definitely be back here in a future. Word of warning though... They're expensive, much like most Lane Bryant stores, even for us. But they're well-stocked and very friendly.

This review is simply for the management team coming from a former employee. In case you are ever…read moreconsidering employment at Lane Bryant in Crossgates (DON'T). The training is bare minimum and rushed. If you don't work there often, maybe 1 or 2 days a week-they feel you should know everything (although if you work weekends when they are busy) they don't have much time to show you. Management treats their clients with respect and professionalism. They treat their employees like they are children. They micro manage to no end. They are in your face seeing what you are doing your entire shift. They call you out in front of customers if you're doing something wrong or in the wrong area trying to assist with something. They are also a smile in your face and talk about you behind your back crew. Way too many managers telling people to do different things. They are not all on the same page. It's retail for crying out loud. You aren't giving Brain surgery. The amount of pressure thrown at you during your shift is ridiculous. It's not even worth the 70% discount. No one should be stressed out at a part time job or feeling like they are doing something wrong every single time they work. Train your staff correctly. Treat them like you treat your clients. Then maybe you won't have such a high turnover...and maybe you can keep an Assistant manager. Lastly, have some empathy for your staff who is expressing how you've made them feel..instead of laughing in their face and telling them, they are being "Ridiculous". Real Professional (NOT)! Customer service is not just given to clients, it should be given to your employees as well!