Valley Recovery took excellent care of my son. Sadly, he left early but they went out of their way…read moreto help him. His case-manager Rachel was outstanding. She really "got" him and did her very best to help him.

There is a part in the rehab process that no one really speaks about - what the family experiences…read more It's hard reaching out for help for the person needing it and for their family and Taylor was so helpful! I contacted her about a month ago and expressed my concerns (money and getting our family member to consent to this). She was very honest and helped me find a way to attend through affordable avenues. Unfortunately, our family member opted out at the last minute, but Taylor kept in contact with me the entire time. Very grateful for her help, and I wish we were able to continue our treatment! I will hopefully reach out to her again in the future.

We were Impressed w/ this place, full of nice caring staff & cleanliness of the facility. Special…read morethanks to these wonderful ladies for all the assistance & services rendered to our aunt's rehab stay... Marilyn Bartolome DON Anne Tiongson, Melchu, Veronica , Jennifer, Enric & Luella plus the CNAs. Thank you & keep up the good work

Some of the people here were very nice but overall their service was lacking : Mom is a diabetic…read moreand she was consistently given high sugar content The rooms are 3 to a room and too crowded. When they try to rest the hallways are noisy with staff chatting. Overall not satisfied

Dorothy quickly signed me up after a hip replacement for physical therapy with Joshua or Josh and…read morehad a nurse visit me several times to help me stay on track with my recovery. I was very happy with my treatment plan and was in constant touch with communication to help me heal. Josh or Joshua was tremendously helpful, patient and kind and challenged me steadily to improve and do a little more exercise than the time before. HE was a key component in my recovery and made me feel quite comfortable at home exercising because of his expertise in guiding my custom exercise program. He didn't push me beyond my limits was professional and always noticed if I could go forward more or reduce some of my steps. I feel confident in recommending Valencia Home Health because of their professionalism, honesty and knowledge of injuries and how to instruct the patients recovery steps. Their help, Dorothy, CeCe and Josh made my plan of recovery successful and easy for me to achieve myself with their assistance.

Both right and left hips replaced, surgery on left foot fracture and infected wound on my buttock…read moreare reasons I needed home health services. Out of the multiple home health services I needed, only one would I choose again. Valencia Home Health Care's staff makes me feel like I am their priority patient. My infected buttock wound was embarrassing! Compassion , kindness, wound care knowledge and an awesome female nurse, named Dorothy, help me to overcome my embarrassment and healed my infected wound. I need to have my right knee replaced, not as embarrassing as an infected buttock wound! I know when I go home, the first phone call will be to The Valencia Home Health Care and Dorothy. Sarah Pearman

The nurses are amazing! John serviced my grandfather after…read morehe had open heart surgery and he was very kind and able to explain after care to my mother. It was a great experience!

I needed a home health service for weekly injections. Bridges was recommended to me by Chaplain…read moreLorraine and I'm thrilled that I got to work with them. Their staff is professional. They were always courteous and quick to answer my questions or return a call if needed. Meritor was my nurse and she was absolutely wonderful. She was kind and caring and brightened my home and my day every time I saw her. I would highly recommended Bridges to anyone needing home health care.

I am writing this review based on my grandma's experiences at Guiding Hope. My grandma was very…read morewell taken care of. The staff was responsive and great at communicating important matters with my grandma. Both of us were VERY impressed and pleased. I have been recommending it to all my friends and family!

Excellent service. I have been in constant contact with David, who has answered my calls and texts…read moreanytime I had a concern about her medications or supplies. They have great staff and go out of their way to make sure that we are at ease and I could not ask for more. Thank you David, I appreciate the helping hand.

The staff at this facility are amazing. From top to bottom the care they gave my mom was a 10!…read moreDementia is so hard to deal with as it's different for everyone, yet this team meets every challenge professionally with a smile. They make the most difficult situation pleasant.

My father was a resident at the Atria for just under two years. While the staff were all incredibly…read morekind, the overall care he received was wildly unacceptable. To start off, from the moment you walked in, there was an overwhelming smell of urine and feces in the facility. In regards to my father specifically, his hygiene was clearly neglected--his hair was always greasy, his teeth progressed to a brown tint, and his nails were caked with what appeared to be his own feces. We repeatedly requested for him to receive haircuts: prepaid for such services, made appointments but it was only followed through by continuous reminding from us. During visits, his room was always dirty with most of his clothes stuffed into his laundry bin, leaving very few clean options available. Towards the end, his room was always locked. I thought that was really bizarre and unusual. In the moment, I was just so excited to see my father that I didn't investigate further, but I assume it's because they wanted to limit exposure of how filthy his living quarters were. We ultimately moved my father due to the ever increasing cost of the atria and the dissatisfaction we had with the facility. While packing up his room we discovered that every piece of his furniture was completely saturated in his own feces - hidden by a bed sheet and waterproof pee-pad. On his first day at the new care home, the staff gave him a thorough cleaning and informed us that his skin, particularly around his buttocks, was covered in hardened feces and pressure wounds. While, at the atria, they informed us that my father was incontinent, of which they had him in diapers 24 seven. At his new facility, they learned that my father was absolutely capable of going to the restroom independently, he simply had to be guided to the location of the restroom and reminded to try- which leads me to believe that the staff at the atria simply did not want to take the extra time needed to care for my father's basic needs. Six weeks after leaving the Atria, my father passed away from septic shock due to a UTI - my dad suffered with Alzheimer's, so the symptoms that would present from a UTI were hard to recognize given the circumstances of his mental status. While I can't prove it, I strongly believe that the Atrias complete disregard for his hygiene played a role in his decline with sepsis. So yes, the staff may be kind, but for what they charge, the level of care is disgracefully inadequate. I don't think it's an issue of intentional abuse, it's an issue of being completely understaffed to take care of the residents they house. Looking back, I regret not documenting everything with photographs as evidence. At the time, I simply held onto hope that despite this difficult period, his wellbeing would improve in the new facility. However, I believe the negligent care he received at Atria ultimately contributed to his untimely passing I share my personal experience with Atria not for personal gain, but in the hope that by speaking out, I can help prevent other families from enduring what mine has

alyssa has supported me a lot. I recommend , there were some rescheduling always rrady to relocate…read moreand find other caregivers thank u

It's a lie I have been with Maxim and there's never healthcare for my daughter on any holiday big…read moreor small or weekend nurses available. Plus they always lying saying they found a nurse for my daughter , sending nurses to train with my daughter and at the end they send them to other patients they just use her as a Guinea pig my daughter may not be capable of talking or waking but she has me to defend her

Since my last good review, a few months ago, things have changed, for the worse. I only receive…read morephysical therapy, once a week and have had a relapse, in pain and movement, with my leg. I reached out, to my case worker and doctor, for help. So far, Get Well Home Health, has not increased my visits, but my doctor, hasn't given up and neither will I. Unfortunately, this agency, is not consistent, with their care.

My mother has been a long term patient of Get Well Home Health. Everyone is very professional from…read moreoffice staff to the weekly nurse.