I have been using this place for a while and every time we have an online conference Dr. Jahan is…read morealways late by 15-25 minutes every time. They cancel appointments right after they make them, they do not have their times straight and constantly miss appointments. Amanda is great at the front desk and does the best she can but Dr. Jahan is pushing her down. I would only recommend this place if you do not go to Dr. Jahan PLEASE pick someone else she is not worth your time. Forgot to mention they charged me about a 200 fee for "missing" an appointment but Dr. Jahan had missed it not me. 10/10 would not recommend!!

I definitely can't recommend this place. Their customer service and front desk is a nightmare. We…read morewaited almost four weeks for an appointment and the day before our appointment they still have not done insurance verification. I have called every three days to find out if they have done the verification yet and they haven't. They keep telling me that they will verify within a day or two and that is absolutely not true. If you or your loved one is in a crisis, don't count on this place.

I had a very frustrating experience with this facility. I ran out of my antidepressant medication…read moreand was told I would need to wait nearly 13 days until my next appointment for a refill. This means going without medication for two weeks, despite having been on the exact same prescription consistently for the past 6 months. I've already missed two days, and the lack of support or willingness to provide even a short-term refill is concerning. Situations like this can lead to withdrawal symptoms and negatively impact a patient's well-being. I expected better continuity of care especially from a Psychiatric Facility. I will be taking my business elsewhere.

This doctor told me to "get the fuck out" of his office after I questioned him. I just got out of…read moreHenry Mayo and went to this clinic to seek help because this doctor had some good reviews. He immediately told me he "knew " I was bipolar just by talking to me? WTF???! He got pissed and kicked me out. If you have mental health issues, this doctor will make you WORSE than when you came in. I'm calling the Board for guidance.

I can't express how thankful I am to have found someone like Patricia. She has helped me…read moretremendously with getting my life back on track. She is patient and extremely caring. I would recommend her to everyone.

She helped me tremendously. I am really grateful. She listened without judgment. She recommended a…read moregood psychiatrist when I needed one. She was wonderful.

I've been a patient at New U Therapy for two years. I've recommended them to my friends and…read moreacquaintances. Providers and staff treat people with the upmost respect and dignity, regardless of color, religion, economic standing, and etc. The office also have extraordinary representatives to assist in all mental health matters. If your looking for wholesome mental health providers, your best option is to start with New U Therapy. Rae

My experience with this office genuinely felt punitive, negligent, and unethical. My therapist…read moremoved here from another office, and I decided to stay with her. To start, I was told that they record every session and use an AI service to take notes, and I felt really uncomfortable by that. I told them how uncomfortable it made me, and they kept pressuring me to accept their AI note taking service. I repeatedly expressed discomfort, but was repeatedly encouraged to consent to it. Then they told me their insane attendance policy. If you have to miss two sessions in a month, they drop you as a client, no exceptions. I was told it doesn't matter if there's an emergency or something urgent, you're dropped. And it only works one way. There were times my therapist would ask me to reschedule my session for something she needed to do, I would say I'm not free at the times she asked, and she would say "oh well that's fine, this just counts as your one per month." So my therapist would need me to adjust my schedule, and I'm the one having it count against me because I can't just drop my entire schedule to accommodate. I once brought this up, and we legitimately spent over HALF a session talking about their billing and attendance practices. I honestly got billed for a session, where we spent a majority of the time talking about their billing practices. I was billed to talk about being billed! But the part that was most galling happened recently. I was working with my therapist through an incredibly unsafe working condition, and she agreed that I am generally unsafe at my workplace and need to find another place to work immediately, since it's impacting my physical health. Only I had job interviews that were scheduled during our sessions. I would reach out proactively to try to reschedule, and would just get a blanket "I don't have any other availabilities." No offer to move things around, no offer to make things up, just nothing. During one of those times, I actually texted her that I could still make my session, only to get NO response. So naturally they count this as my one cancellation per month. Then I had another promising interview reach out, but the only time they were free overlapped just barely with our session. Again, I reached out two days in advance per their policy, only to get told "I don't have any available time." I asked if we can move it, if we can make it up another day, no response until the next morning with another cold "Just let me know I you can make the session." It really felt like my therapist was just doing everything she could to avoid any responsibility for the situation, and trying to put it on me. She texted me back asking me to attend the session and show up late to a JOB INTERVIEW, and said the reason was so they could see me for enough of a session to bill for it. Their admin reached out to me about something and I responded back regarding this, and they just legitimately had no perspective whatsoever. First I spoke to an individual who said "oh well why don't you reschedule?" I said I would love to but my therapist told me she couldn't. Then they said it was "my choice whether to attend the session or not." I told them they're telling me to either skip my job interview or be discharged as a client, and she tried to claim they weren't saying that, but that they would discharge me as a client if I missed the session. I asked to speak to a supervisor, and the front desk manager called me. She had the nerve to ask me, at 5:30 in the afternoon on Thursday, if I could call and reschedule my job interview scheduled for Friday morning. What on earth are you smoking that you think this is an appropriate thing to ask someone to do? I asked if there's a way I could attend the session and leave a little early, and she said "no, you need to be there for the full 60 minutes." Which I told her was absolutely news to me, because my therapist would regularly end our sessions at 50 minutes each time. She said she would call me back to see if I could be discharged from my therapist and transferred to another, since she's going on leave next month anyway. And instead I just got an email from my therapist the next day saying I was discharged as a client, and given referrals to mental health clinics that serve the unhoused. I was told to do everything I could to leave an abusive and bad situation, then discharged as a client for taking the EXACT steps to do so! Their practices are entirely punitive, negligent, and unethical. I plan on reporting them to the state licensing board based on their behavior and policies

Most caring, knowledgeable and kind doctor! Thank you so…read moremuch for taking care of me! Dr Pillai and his staff are always so responsive to my needs, from prescriptions to just general questions.

The front ofc staff is not so pleasant. The office is busy and these ladies have attitude. They…read moredidn't greet anyone or have smiles. And hope you don't have any questions or you'll get more attitude. I'm new to the area and Dr Pillai comes highly recommended. It's too bad the whole experience is ruined by these ladies. ... I called on Friday because I needed antibiotic meds and was cut off from explaining my health concerns put on hold for 15 minutes and then hung up on while holding, only to call back and find they went to lunch. I left a message to please have Dr or nurse practitioner call me back as I was in need of my DR. Is not an ER situation. And nobody ever called me back. So disappointed. Again this is my first experience I'm hoping it gets better. The care I get is very good. But I can do without attitude. Smile ladies. Life is good.

The SCV Mental Health clinic is highly recommended by me. Dr. Lei, and nurse Martha have treated…read moreme with respect and dignity for months and I want you to know you really should give them a try if you aren't seeking sch. medications. They are efficient and helpful. 5/5 Jarrett R.

If you have serious mental health issues, go somewhere else. They do more harm than good. Love the…read moresecurity guards and front desk though, always super nice and friendly.

This woman is truly awful. She was extremely rude and belittling to me when I was her patient. She…read morewas unprofessional and had her staff call to cancel one of my appointments on a few hours notice. My care was covered by my insurance and I paid my portion of the amount due right after I was billed. However, a year and a half later, her staff called me claiming I had never paid my bill. They keep very sloppy accounting records and do not track patient payment information accurately.

There are not a lot of psychiatrists in Santa Clarita and we get the VERY WORST one I could have…read moreimagined. She's been out here forever and how she has not been reported to the AMA I have no idea. She is a nightmare of malice, ignorance and unwillingness to help her patients in any way. I was very depressed and was referred to her. She put me on Wellbutrin. I had no relief from Wellbutrin and I 'respectfully' told her so. SHE YELLED AT ME THAT IT WAS ALL MY FAULT. I was so shocked and vulnerable at the time that I actually felt suicidal when I got down to the parking lot. I actually thought there was no hope for me. Thank God I was going to a great therapist who pulled me out of it the next day. She arranged for me to see another doctor who got ME on the right medication and all is well. But I must say therapy is a must if you are depressed, BUT YOU MUST HAVE GOOD DOCTORS. BUT UNDER NO CIRCUMSTANCES SHOULD YOU GO TO THIS HORRIBLE DOCTOR!!!