If you are thinking of hiring Reveles Roofing to work on your property, PLEASE read this…read morebeforehand. It could save you from a massive headache.
We had them do a number of projects on our house (roof, gutters, sprinkler system, lawn care, etc.). One of the workers needed to go into the garage to access the sprinkler control system. I was out of town, but my family at home asked the workers if we needed to move my car out of the garage to avoid any issues. The workers told us it wasn't necessary.
Fast forward over a week later. I'm back in town, and I find three feet of scratches along the entire right side of my car. Many of the scratches were permanent. To make matters worse, this is a limited edition vehicle (though frankly, this is obviously 100% unacceptable regardless of the car's value).
Even worse, I had to discover the damage myself because no one informed me about what had happened. We spoke to Martin, and he said one of his workers probably walked too close to the car with keys or something around their belt, causing the scratches as they walked by. Extremely reckless. I'm being serious when I say they almost had to be deliberately negligent for this to occur. There was very little space between my car and the garage wall. I honestly have no idea what they were thinking.
Martin then tried to have me take my car to body shops he recommended, asking me to drive over 40 minutes each way to a shop he picked out. I told him no way... you damaged my car, so I get to choose who works on it. I consulted several local shops, and all of them confirmed the scratches were permanent and that a full paint job would be required. Repainting just the two body panels was possible, but the paint wouldn't match (tri-coat red paint, difficult to match), and I wasn't interested in repainting the car for any amount of money.
Martin then tells me he has someone he trusts who can come to my house to work on the car and avoid a repaint (impossible, but I figured I'd give this guy a shot so Martin could see for himself that the damage could not be fixed). Well, what do you know... this guy no-shows twice without any notice. I came back to town for the sole purpose of meeting his guy to attempt the repair. After his first no-show, I verbally communicated to him that I was frustrated from the first no-show and to make sure he could come this time around, and he still couldn't show up. Lovely.
In the end, I sold the car for a similar replacement because the scratches were beyond repair, and I refused to have it repainted. This solution cost me multiple thousands of dollars ($15,700, to be exact). It was still cheaper than getting a repaint, as quotes for repainting were between $12k-$15k, plus another ~$10k in depreciation. There were only around 300 of these cars produced, and it took me 8 months to find an appropriate replacement.
We still owed Reveles Roofing just under $3k for the project at the end, which we kept (He had the audacity to ask us to pay that balance). As it stands today, Reveles Roofing has caused me to lose over $12k of MY money in this situation.
I am generally a calm, level-headed person who doesn't get upset easily, but this situation left me angry beyond words. Of course, the car damage was a huge part of that, as it had sentimental value to me, but the way this situation was handled is unbelievable. You would think I am making this up.
I strongly urge you to do your research, as there are hundreds of excellent contractors in Dallas. I urge you to avoid Reveles Roofing at all costs. You want to hire someone who does good work on your home and treats your personal property with respect, and unfortunately, Reveles Roofing cannot do that.
