Took a tour of The Hawthorne yesterday and it's a really nice little community. The staff (Brandy /…read moreAbby) that I interacted with were professional, polite, and understanding about what I was looking for if I decided to rent there. The location is awesome! Walking distance to restaurants and shopping; and right off 295 for quick access to get around town. The grounds look to be upkept very well, and while I was there they were actually making improvements. I would give them 5 stars, but they use Conservice as their water biller. I was thinking about renting here, but I refuse to do business with Conservice as a utility provider again.

Beautiful community, with kind helpful people, pets friendly amazing places for family or for…read moresingle people.Very organized and clean.Nice pool, BBQ area, gym....Close to the Publix, Winn Dixie, Walgreens and more local shops, restaurants. Close to the Town Center, Health care.... I'm so grateful to live here.Highly recommend.

Nice place, and staff is nice when you're about to sign a contract, and terrible when you're moving…read moreout. As they don't see you anymore as valued customer, they just want to get as much money as they can from you. In my particular case they tried to charge me for almost everything in the apartment. Please take into account that I knew I have to leave it clean, that's why we spent a lot of time and money to clean everything before move out. Me personally cleaned all the floors and appliances. So actually it was even better condition when we moved out than on move in. Moreover, on move in a manager told me that the price is like that (it's 1.6K for 2 bedroom, one of the highest in a neighborhood) because they do full repair for every new resident, changing carpets, and painting walls. It sounds like that's the reason for a price, so I assumed it's included in my rent, but... At the end they tried to charge me for a new carpet, and a lot of other repairs I hadn't any idea about, like window blinders (it was in the same exact condition - working), or TV mount (I don't know what it is, I mounted TV myself making a few holes in a wall). Finally they billed me for around $1K, thanks God I didn't give them any security deposit. There is no legal ground for such a charge, as I didn't ordered any of these services. Despite of that they even passed this to collections. What an attitude towards a client! Especially this times when people suffer from Covid pandemic.

Serious Safety Concerns and Poor Communication at Fort Family's Cabana Club and Galleria Club…read more I feel compelled to share my distressing experience with Fort Family's Cabana Club and Galleria Club, hoping to inform potential renters about the grave safety concerns and glaring communication issues we encountered during and after our tenancy from the winter of 2020 to the summer of 2023. Our decision to move out was prompted by a series of alarming incidents that raised serious concerns about the safety of our family, especially for our then 17-month-old son. On one occasion, my toddler found a used crack pipe in the common walkway just outside a neighbors apartment. Shortly after, an out-of-state fugitive was arrested while staying in our apartment complex. Although our lease agreement clearly stated that subletting and short-term rentals were not allowed, it became evident that this policy was not enforced, as my wife was stalked by an individual who was illegally sharing a room in the complex. The final straw came when we witnessed multiple instances of college students, presumably living in the community, engaging in drug-induced behavior to the extent that they were running around naked. Fearing for the safety and well-being of my family, we made the difficult decision to move out. Upon moving out, we returned the keys and completed all necessary paperwork, which was signed by the apartment manager. However, a week later, we received a call questioning why we had not moved out yet, and we were erroneously charged extra fees for the following month's rent. After providing a copy of the signed move-out documents via email, the charges were adjusted, but this incident highlights the serious lapses in internal communication and processes within the office at Fort Family's Cabana Club and Galleria Club. To add financial insult to injury, now three months post-move-out, we were abruptly hit with a collection notice for supposed unpaid move-out fees--fees we were never made aware of. We were completely blindsided by this because we had previously been communicating with the office via email to resolve the prior incorrect move-out month related charges, and had even received acknowledgement that all move out and cleaning related payments had been received. No further email communications from Fort Family's Cabana Club and Galleria Club were ever received prior to a collection hitting my credit report. This unexpected blow has led to a staggering 100-point drop in my credit score and will affect my borrowing rates for years to come. I am sharing our story to warn others about the potential dangers and frustrations associated with renting from Fort Family's Cabana Club and Galleria Club . The safety of your family and the protection of your financial standing are paramount. I strongly urge potential renters to consider these factors carefully and explore other housing options before making a decision.

Stopped in for a tour. The guy outside in the golf cart was helpful to page the office staff to…read moreinquire about a tour however, the female representative was less than welcoming. We did get a tour on one unit that we were not interested in and then she said she didn't have the keys for the one we were interested in so we thanked her and went on our way to the next, which is where we ended up signing.

When me and my family went there we had an amazing time and we got to grill and swim in the nice…read moreblue water

Great community with outstanding location. Maintenance staff is good and fast. Office staff is…read morehelpful.

They completely stole my money. I applied to these apartments on November 28. $85 application fee…read moreand $100 deposit to hold the apartment. On Monday, December 1, I sent over my paystub's and ask to switch my unit from a 1/1 to a 2/2. They were very responsive at first, but once my pay cells were sent, I didn't hear anything back on December 2. I followed up with a phone call and an email no reply back on December 3. I followed up again with a phone call and a email no reply back on December 4. I actually went up to the property, but the door was locked and nobody was in the leasing office. On December 5, I called again left a voicemail. It still did not receive a call back. Today's December 9th I receive a email stating that my application was canceled because they were unable to contact me. I have yet to receive a a phone call, voicemail or even a respond back to my emails.

From the late Sunday afternoon I first visited and met Aimee, until the day I moved in everyone…read morewas welcoming,knowledgeable and professional. Imagine my surprise when I walked into my new home and found a welcome gift waiting on my spacious kitchen island! Victor from the staff came to my door and introduced himself. He has gone over and above and has done so many things to help me with a number of things. Jose came with him this morning and was equally happy to help. Let's not forget Matt, assistant manager here. He has been absolutely helpful when I had questions. Everyone here makes you feel like you are the most important resident. If you appreciate customer care that is A+, The Springs at Flagler Center is your ideal choice.

Moved here April 2024. Important to note - I need /expect a lot - though I'm not unreasonable or…read moreunpleasant. The team here is responsive; respectful and attentive. Trash is a monumental job and they are outstanding ( clean; organized ). Grounds maintained and even though I no longer have a dog - the dog park is the BEST. When a maintenance issue arises - they take care of it promptly. While team is great. Special shout out to Jose. KN 1117

I have lived at 54 Magnolia for several years and love it!…read moreThe staff and service is great and location is perfect! Everything is close by but I do not feel I am in the hub of city life. I recommend 54 Magnolia!

I want to give 54 Magnolia Maintenance Team KUDOS for the Excellent, Professional, Friendly,…read moreRespectful & Courteous Customer Focused/Client-Driven Service they consistently provide!!! Today, Parker exemplified all the same quality service when he came to repair the master bathroom sink problem. I am fortunate to live in the community where our Entire Maintenance Team is relatable & respectful in addition to the other qualities mentioned previously. Thanks to our Maintenance Team for always providing prompt & quality service I am completely satisfied. On a scale of 1-10, I rate the service 10. KUDOS THANK YOU!!!

This place instantly is the one. Thank you so much Chelsea for showing me around the property.read more

This building isn't easy to navigate, a cleaning lady gave myself & someone else the contact for…read morethe office.No one was in the office.I was on a time crunch and got a self guided tour.You receive an email confirmation with a code to open the door.No floor, no direction just apartment number & door code.There are elevator signs pointing to an exit .While trying to find the apartment I found a roach instead.No way to follow up after the tour

We have lived in the community North Beach on Kernan since December. We really enjoy our apartment…read more The layout is ideal for our needs, we are renting the Tidewater layout. It is 2br/2ba with a washer and dryer in unit. We have a 3rd floor unit with a lake view. Storage is minimal considering we had to store our personal washer and dryer, since they were unwilling to allow us to use our own instead, but you can rent a garage for an extra monthly charge. Upon move in we did a walk through the apartment with Laura. We let her know of our minor concerns (missing bolts on screen, and a missing bathroom tissue spool) and they were taken care of the same day. They wave the deposit and application fee for military. The community is nice. It offers a well maintained pool with grill available on site as well as placed throughout the community. There is a tennis court for those who like to play. A doggie park for furry friends and a small park for young children. My 2 young children enjoy it. There is also a car port in which you can use the personal car wash, vacuum and air. There is no assigned parking unfortunately. The property is well maintained with crew out daily tending to the landscape and other needs. The office staff has been outstanding. They are quick to respond to emails and calls during office hours. Every person I have met in the office has been courteous and understanding of issues when presented. W/S anis not included in rent unfortunately. We did have an issue with our neighbors but it was taken care of quickly and I believe all parties are happy with the outcome. Considering we moved to Jacksonville last minute, I am happy with our apartment for the time being. Once our lease is up we may look into moving into the 3br layout here on North Beach if possible. Update Sept. 11, 2019 We have been living at North Beach on Kernan since December and we have enjoyed it so far! The amenities are amazing. An Internet cafe, gym, tanning bed (we just learned of this), pool & hot tub, trail, outdoor grilling areas, nice dock on the lake, and park for the kids and one for your furry companions. There is also cornhole, horseshoes, putt course and tennis course for outdoor activities! They really know how to take care of their military families, they bypass the initial deposit and application fees! Maintenance is awesome, they are always tending to apartments as soon as a work request is submitted if not the next day! The resident staff is so friendly and accommodating. They make it a point to know your name! They offer community events often, just recently they brought in a food truck and dessert truck for free! I would definitely recommend living here to friends.

This is A amazing place to live,the amenities are absolutely great!! They keep the property very…read morenicely and clean,The maintenance guys are truly amazing when it comes to any situation you may be facing...Royce and his team are very attentive to any need.... This is A absolutely Beautiful place to live.... Thanks Kindly