Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

Suzanne and Taylor have been fantastic to work with. I highly recommend. Everyone communicated and…read moregot my house taken care of fast!

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! Updated review as i misunderstood the remote working qualifications.

The Property Management Team are awesome, every problem we had while living in their condo was…read moreaddressed right away with no complaints, Tammy was the best landlord/ agent we've ever dealt with and she checks on my wife who is a Mayo Clinic patient still to this day! So if you you need a place to live, full time or temporary give Tammy a call you won't regret it!

I moved to the Jacksonville area two years ago from St. Louis. I didn't know the area and had a…read moredifficult time getting anyone to return my calls on rental properties. Peggy returned my call on a Saturday within minutes of me leaving a message. It took less than a week to pick out a place, apply, get approved, and pay the deposit. Everyone was so nice and accommodating. Since then, I have had an absolutely fantastic place to live!! I've only had to call in four work orders in two years, but Tammy always responds right away and gets someone to my residence quickly. I love the follow up calls, too, just making sure that everything is to my satisfaction. Of all the places I have lived, this has been the best experience ever!

Katherine is super responsive, courteous and knowledgeable. The communications between myself and…read moreSupra are great. I feel very good knowing my property is in their hands.

I have used Supra property managers since March 2023 and found them to be incredibly professional…read moreand efficient. They found me a great tenant that pays on time and their communications with me were always timely and accurate. Fortunately I didn't have any property issues but if I had, I know that they would have been handled promptly and efficiently. Thank you! If you need a company to manager your rental property(s) I would highly recommend Supra!

Professional property management is the most challenging element in all real estate investment and…read moremanagement. The "middleman" is always to blame when things seem to fall short of perfection. I have followed JWB since their dubious start at the beginning of the historic real estate crash, around 2007. Investors were leaving in droves, and everyone knew it was the worst time to enter the market. Nevertheless, Alex, Adam, and Gregg jumped in. In just over 15 years they went from zero properties under management to over 6,000 today. Read that again. No one earns and maintains the trust of the owners of 6,000 properties without delivering extraordinary value. I have personal knowledge of their management style and results. The sixty-plus employees that makeup JWB are trained to serve their tenants professionally and fairly. As a landlord for nearly 40 years, I can tell you that serving tenants is always a challenge. Some are never satisfied and complain the loudest. The happiest rarely say so. JWB is one of the top property management companies in all of Florida. They have earned my respect and admiration. Paul Howard President & Founder The Florida Landlord Network

This is the worst company ever. I pay my rent every month. I signed the A3 year lease stating that…read moremy rent would not go up within the three years after the first year it went up. I've had to have code enforcement out here, three times and still nothing has been fixed now I had to pay double my rent to stop a eviction for me being two weeks late which I have kept in contact with Sydney through JWB when I asked him for an itemized printout of their attorney fees that I had to pay for they said they did not have one that they could provide however, when I call the Duvall County clerks office there was no eviction files nor did I receive any eviction papers stay away from JWB they are a scam. They do not fix anything they make you pay for everything I do not know how they're even still getting away with the crap that they get away with. You'll get an automated response from a bot named Kurt.

I very rarely write reviews and actually make it a policy not to do so but Pam Lemos has…read moreconsistently gone over and above that I felt it was warranted on this occasion. I manage properties in the UK and one in Florida the difference in service from Pam is truly night and day - thank you for all your support and world class service

I really can't say enough good things about this company! I've been with Eddie for many years now…read moreand continue to be satisfied year after year! Owning multiple properties can become stressful at times but Eddie and his team make sure my properties and tenants are always well taken care of! I really appreciate the services he provides!

Fantastic agents! We used Lara as our agent when we moved from California to Florida. We couldn't…read morebe happier. Aside from her fantastic personality- she is efficient, extremely knowledgeable about the area and real estate! Highly recommend. We even closed early.

I made the mistake of moving into a Hover Girl property. Move in inspection states everything is…read moreworking great. So many things not working and black mold concealed with two fresh pieces of wood nailed over. They demolished the sink area and left it like that for days now and won't work on it until next week. Dishwasher broken, AC issues thermostat replaced, horrid smell under sink with known issue covered with fresh wood. Air vents for AC coated with black and green. Someone spray painted white inside the vents to cover. As the other reviews say, no professional courtesy not taking responsibility for appliances broken and having leases that say you accept the rental "as is". Unethical, dishonest, and I have lived here 16 days. Believe the reviews. Does this look move in ready with a checklist that everything is working great?! It is now 83 degrees in the rental and the owner/Broker at Hover Girl said he is going to a wedding. He can't help. Update: The AC broke and spent the night in 87 degrees. They fixed a part but it's still 82 degrees. 20 days with black and green mold throughout the wet sink area, dishwasher area, and dragging their feet to do anything. Run away! Homeowners and renters. Update August 23, 2026. The kitchen is in containment for black mold. I am being bullied by Hover Girl Properties. Instead of doing the right thing they are retaliating. I've been given 3 days at a hotel given the past 31/2 weeks. The "rebuild" is not until next Wednesday with no eta with completion. I've been here less than a month. Paid them $4k and they are repeatedly asking me to vacate instead of doing the right thing. They have finally agreed last week to "modify" their move in inspection that states everything is in working order. I paid almost $2k to move and 4k to them. Over 10 different vendors needed plumbers, electricians, AC repair, mold investigation, 21/2 hour mold remediation which usually takes 1 to 5 days. They have made me the bad guy in spite of attempting to sell the property and then renting to me. They have taken down my pictures. The owner Glenn Doyle and his wife should be ashamed of themselves but they are on another vacation out of the country.

My company was hired by Mr. Willie Smith of Rosebud to perform a job, and the work was completed…read moreexactly as requested. Once the job was finished, payment was deliberately withheld despite clear agreement on terms. Multiple attempts to collect payment and resolve the matter were ignored or dismissed. This is unacceptable and demonstrates a complete lack of professionalism, accountability, and integrity. I strongly warn other contractors and businesses to proceed with extreme caution when dealing with Mr. Smith or Rosebud Watson Property Management. Their one-star rating accurately reflects this type of behavior.

Watson management took over my property since 2024 and since then they have raised the quarterly…read morefees from $400.00 to now $525.00 and the service remains the same and if not worse than before. They're very unprofessional at the office and the lady who's in charge of my property Hillary Rothmore, is extremely biased and incompetent. She only shows urgency to resolve issues when it involves board members only.

Rotten Bastards knew my score and goaded me for DAYS to get them the app money than just now…read moreabsconded with it telling me my credit bureau is low and I just did a HUD Medical request Form??????? STAY AWAY FROM THESE PEOPLE

My experience with Suncoast Property Management has been extremely frustrating. For over a week,…read moreI've been trying to tour one property in Citrus Springs, and the entire process has been unnecessarily complicated. Communication has been very poor. Every time I try to speak with someone, the employees either don't seem to know what's going on, give inconsistent information, or fail to follow through. It often feels like I'm being ignored or told things that aren't accurate just to move the conversation along. To make matters worse, when I finally had a scheduled tour, the lockbox did not work at all. I had to call three separate times for assistance, and no one was able to resolve the issue. I showed up at my scheduled time and still couldn't access the property. As a prospective tenant, this experience has been very disappointing. If it's this difficult just to view a property, it raises concerns about how issues might be handled after signing a lease. I hope they improve their organization and communication moving forward.

amenities are good, neighbors are chill and quiet. it always smells good and it's cleanread more

Ysa Astracio was one of the most nastiest and unpleasant employees I've ever encountered…read more Throughout our interaction, she spoke to me in a dismissive tone, interrupted me several times, and made me feel like I was an inconvenience for asking simple questions. Customer service should make residents feel respected and valued, but unfortunately that was not my experience. I hope management takes this feedback seriously and addresses these concerns so future residents receive more respectful and professional service.