I love going here. It's always our stop before vacation and always are. Stop as we go home. The…read moreemployees are always very nice. They will go above & beyond if they can

I now have oil draining out of my engine under the tailpipe that they in no way feel responsible…read morefor. You wanted to act like I was a joke, you and your group are the joke

Jared R, Roger B and team got me and my family back on the road home to Wisconsin after we blew a…read moretire getting off the interstate the night before. Right when they opened at 7:00 am Jared R got the process going and Roger B had my new tire ready super fast, we were back on the road around 7:25! Me and my family are so appreciative of Jared/Roger and the team for taking care of us so quickly, especially since I could tell they were already in for a busy Saturday with the amount of customers already showing up.

Came here for a simple tire change on my moms wheels. Just 4 wheels. Wouldn't have thought it would…read moretake too long. We dropped it off at 4:10 and left to run a few errands, I called at 5:05 and was told it would be ready in 45 minutes. They haven't even started on it because they couldn't find the key for the lugnuts and bolts on the tire. They waited 55 minutes doing nothing on the car, while the key was in the back in an obvious place where most are found. Got to walmart at 6:00 waited for a while when I saw the workers doing more work on a car that just came in than on my moms I called to check at 6:32 and they said that it would be another 15 minutes. All in all it took over 2 & a half hours and I am still waiting now at 6:43. Not a very good place to go. I spend my whole day waiting on them so my plans were ruined. They have no explanation for this either.

My overall experience with Northwest Georgia Automotive Inc has not been a good one. I like to…read moresupport small businesses in our area, but I will not be going back here. We bought a set of new tires here and they were unhelpful. The customer service is disappointing.

I have used Tire Quest ever since I had my first car at 16!!! I'm now 24 and drive from Rome, Ga…read morefor any and every car problem. not only are they quick to want to help, they look for the best deal they can get you!! It feels like I go to visit family when I get to see them!! Jesse can make anyone feel welcome! I would recommend to anyone and everyone!

I was on a 14 hour car ride home after losing my brother when my tire pressure plummeted, I called…read moreand they picked up within one ring, we're so kind and professional. They Sent their service guy to me right away and he picked up the tire, took it to be repaired, and brought it back to get us on the road all within an hour. Jacob especially took great care of us, and the guys at the desk were a pleasure to do business with. I greatly appreciate your alls service in my time of need, and for an extremely fair price.

They have a very friendly staff and an owner that cares about its customers. Their front staff…read morehelped to entertain my son while waiting for my vehicle and their waiting room is more than sufficient. I went the first time and we both thought we fixed the issue being my AC not working. However, a week later, the AC quit working due to a leak. I called to inquire about repairing it and was told I would have to essentially repay for the first visit over again, so I denied the services. The owner called me back personally and took accountability for their tech making the mistake of trying to repair the AC in the cold temperatures, as this was there company standard. He stated the tech was new and would be informed properly, and I didn't know this would cause the leak to be undetectable either. After revisiting the shop on a warmer day, my leak was found and the AC was fixed, so I was left only paying for the repairs, which I would have had to pay on the first visit if the leak was found. I really appreciated the owners accountability and desire to make it right and the staff for keeping me informed throughout the process, despite a small misunderstanding.

We had a blow out and Zach Edwards towing took up to Tony's. They fixed our tire and had us on the…read moreroad very quickly. Great customer service!

From the owner: Since 2011 God has given us the opportunity to make your road trip saferread more

I paid $30 to have a tire plugged last week. I called back today to let them know it was still…read moreleaking. The girl that answered the phone said "so?". I said "so you all don't stand by your work?" She then proceeded to argue with me and put her brother on who acted like the big tough guy. She was not professional the day I came in either. Will not return or recommend to anyone.

Costumer service is so bad , plus they don't want be responsible for any warranty on tires I bay in…read morethis place , they have a horrible quality tires for high prices , if I need a tires for my Carr again I will never go back to this place or recommend to any body Be carful

Today, I felt valued as a paying customer. The wait was long, but the service made up for it. I…read moredidn't get the guy's name that was behind the counter this morning, but he was so nice to me. He answered all my questions without making me feel like I was bothering him. When it was finally my turn to pull into the Bay, Levi was very nice & knowledgeable. He dummied down everything for me when he took time to explain to me what was going on. & then Stephen backed up what Levi said with a little more detail. I am very appreciative of the team here today. Although, I travel this interstate a whole lot, this was my first visit & if I have the choice to come here again, I will NOT hesitate in doing so. Also, when I got in line to check out, it took some time, but that was because the one person in front of me was having a hard time. Not sure of the details, but to see how much Marie cared to try to help him had me in awe. She apologized that I had to wait, but I could never be mad at that. I love that y'all care enough about us drivers. I would most definitely rate this shop a 10 out of 10! #HappyTrucker

Man,props to the OGS Blake and John for coming through with the power steering fluid. Couldn't find…read moreanother one for miles with truck parking. Anytime I'm in the area I'm pulling through with them Jake's on high!!

Called them at 8:30 am to replace my flat on my spare tire on my trailer by 9:15 I was on the road…read moreheading on my final leg to my destination. They were also nice enough to check my axels looking for cracks etc. they gave me the thumbs up also topped off all my air in my tires.

Excellent Car Repair and Service…read more.. I can't say enough about this place. Run by an honest mechanic who does excellent work and charges a fair price. Can't ask for more than that. Our family has been using them for years and recommend them highly. Repairs done by JC's for us.. Fuel Injectors Struts Master Cylinder for Clutch Clutch Replaced Engine A lot of other stuff..

These guys were fantastic. I had purchased a set of 'take off wheels' from a private party in…read moreCalhoun. My original plan was to get them mounted the next day back home in Forsyth County. My wife wanted to do 'a little shopping' at the outlets in Calhoun so after following her around for a few minutes, I decided I'd find a place to swap out the wheels while she shopped. The guy who answered the phone told me to bring it right in and he'd charge me only $10 per wheel for the ole switcharoo. Well driving over there, I thought about the tire sensors and wondered if he'd have the ability to make the sensors in the new wheels talk to the truck. Upon arrival, I brought the tire sensors issue to his attention and he thought about it for a minute and said he'd remove the original tires from the rims, remove the sensor, then remove the new tires from the rims and give them the original sensors. I told him I understood that this would increase the price even though he didn't say it would. It was a lot of work for him, removing eight tires from rims and replacing them. When it was all said and done, he still only charged me $40. These guys really are great and I'm happy that I found them. I don't live near Calhoun but I definitely recommend you check them out if you live in the area and need some type of work done. I believe they do more than just tires. There's no waiting room and the work is done outside but this all makes for a great value.

We cancelled the work as the part never arrived. We asked for the refund for the part and are still…read morewaiting.

Has my car for almost 8 months he has lied and still no car every day he says I will have my car…read moreand it hasn't happened