I had a great experience with this agency. After getting poor service from another company, I…read moredecided to go back to State Farm and this agency had good reviews on Yelp. I worked with Jonatan, and I couldn't be more pleased. He was very efficient (I bought condo and auto insurance in less than 1 hr), but also personable and pleasant to talk to. Plus I saved almost $1300 on the 2 policies.

These people are happy to take your money, but don't look to them for claims help. Talked to Shane…read moreRoberie today to try and get info about a claim for a flooded basement and he informed me that they don't help with claims at all. You are forced to use their automated claims system that is completely un-navigable because god forbid a billion dollar corporation invest in customer service.

I have been using Kane insurance for several years now. Jill Andree has been servicing all my…read morepolices which includes workers compensation, General Liability, property insurance polices and etc. She has been very diligent, attentive and provides excellent customer service especially when I need certificates or quoting my renewal polies. I highly recommend calling and asking for Jill.

AAA Car Care is a complete joke. I brought my car in for a repair; paid good money, and drove away…read morewith exact same problem. I was driving on the expressway when all of a sudden my car shut off; a big semi truck was heading my way and didn't see me. Luckily, the semi truck swerved but it could've caused me and many others to be in serious danger. THEY KNOWINGLY SENT MY CAR HOME WITH THE SAME ISSUE. If you were to tell me they just sit around all day instead of working on your car I would believe you 100%. This company is a complete joke. Don't waste your time or money.

I've lived in Edgewater for 40 years, and Karen Ayers is widely respected here--not just for her…read morebusiness, but for how she supports our community's diversity. I have been a client of hers for 25 years, and she is truly the best in the business. We started with a basic renter's policy and, as life progressed, Karen handled everything from our auto insurance to our homeowners and landlord liability once we purchased our apartment building. As a landlord, I require my tenants to carry renters' insurance; it is so affordable for the safety it provides. While I don't mandate that they use Karen, I've never had a tenant decline her services when I suggest her office. For many, it's their first time dealing with insurance, which can be overwhelming. Karen provides me with professional "getting started" packets for prospective tenants, and the feedback I receive is that the info is very helpful during the stress of moving. She makes the process easy to understand as they begin their journey toward financial safety. On the rare occasion we've had to file a claim, Karen's office provides true "white glove" treatment, taking the stress out of the situation and handling every detail with care. Whether you are a first-time renter or a long-time property owner, you won't find better service across the Chicago north neighborhoods. I also want to give a huge shout-out to her AMAZING staff. They are the reason this is a worry-free business. Their communication is incredibly proactive; I never have to follow up because they are always the ones reaching out to me first. It is their dedication and attention to detail that truly sets this agency apart. On a personal note, Karen and her team are just so very kind. In stressful situations, such as when you need to file a claim, kindness combined with top-level communication is the best thing a person could ask for. Thank you, Karen, for your dedication and for your wonderful staff.

I appreciated being able to speak to someone when I call! They are friendly, helpful, and…read moreknowledgeable and recently put me at ease after a car accident. Highly recommended.

I have been with Lakeview insurance Agency for more than 20 years and the experience has been…read morefantastic. Linda Richard's provides excellent customer service!

i have had good communication with my agent, Sandra Mangana, in terms of selecting the right level…read moreof coverage and obtaining competitive bids on auto, homeowners and umbrella coverage.

Alright dudes. Insurance is a little scary. At least it seemed that way to me before I met Melissa…read moreMansfield. Corny, I know, but true. It was one of those icky grown up things that I did not want to pay for. I went in a little worried about someone trying to sell me insurance I didn't want, etc. Now, a couple years later, I feel like Melissa is one of my buddies. I told someone-- I have a friend in insurance, you should check her out. Then I realized, ok, maybe we're not technically friends. It's not like we hang out. Melissa is so honest and trustworthy, it seems more natural to call her a friend than "my agent." I have scooter, home, life, all here. When I needed insurance for my small business, I came to Melissa and showed her some of the research I'd done. She did some research, talked to the underwriter, and gave me completely unbiased advice about what the best option was for me (it's a highly specialized business, so I ended up going with a company that only insures this type of business). She is so helpful. Gets back to me so quickly. Gets me a great rate. I couldn't recommend her enough. She's totally honest and knows her stuff. ** Also, her office has changed now. I believe it's at 1830 W Foster**

Ledgewood Insurance Solutions put my family in a plan that covers our long term care and life…read moreinsurance needs. They explained everything thoroughly and the process was quick and efficient.

From the owner: Ledgewood Insurance Solutions is dedicated to helping our clients navigate the many avenues of…read morethe insurance world. All of our agents are trained to provide information and assistance tailored to each person's needs. Their training and knowledge of the products within their portfolio, and their experience in working with others with similar needs, enables them to educate and help clients select insurance products that offer the protection and security they need. No policy is too big or too small.

Highly recommend Brendon for your insurance needs. He and his team couldn't be better.read more

Brendon has been an invaluable resource during my undertaking of better understanding my current…read morehome, auto, condo, and commercial insurance, and determining the most appropriate coverage moving forward. He has responded quickly and thoroughly to my numerous emails, and has participated in three virtual meetings with me. He's very informed on not only State Farm, but other insurance providers, and I appreciate his honesty when comparing/contrasting them. In addition to being trustworthy, responsive, and knowledgeable, he has an excellent communication style: direct, to-the-point, and not at all condescending as he addresses my barrage of questions.

Alexis has been handling policies for a couple of my properties and autos for several years since…read moremy decade's long agent decided to retire. I never feel like a bother when I call her to adjust certain policies throughout the year, and since the very first day of transferring my portfolio to her she has been responsive, thorough, and has done everything possible to promptly cater to my tailored needs. Alexis is clearly vested in ensuring the satisfaction of her clients and has easily earned my loyalty. I very recently worked with Richard, and he was super professional and efficiently expedited my policy change requests. Highest recommendation possible.

Alexis is a wonderful person to work with. Alexis is extremely helpful and passionate about her…read morebusiness. It is amazing to work with someone who cares so much about their clientele!

I have been a customer with GB group for years. They always take the time to explain to you the…read moreinsurance that you are purchasing. I never want to do anything myself because I don't have time so that is why I call GB group and they find the best possible prices available to keep me insured in Chicago. The girl at the front desk is always nice and makes sure to email me my policies very promptly. I always bundle my car and rental insurance and see a significant discount. This place is a true gem with some amazing hardworking people that really care about what they do.

I have never personally done business with this company and this is the reason for my review. I…read morewould like to start off by saying thank you from the bottom of our hearts for the generous donations that the owner of this company and your employee Bibyana donated to our cause. You have never met me or even spoke to me but were so eager to make a donation. To me, this speaks volumes of your integrity as a person and your compassion to the underprivileged. Every year we "adopt" a school in an underprivileged neighborhood and we purchase them all the necessary school supplies to help them have a successful year. This year, I decided to ask for help as I believe that a little goes a long way. Without hesitation, the owner of this company and one of her employees asked me for a list of what we needed. They placed an order and had the items delivered directly to me. With their donations, they were able to fully supply 3 classrooms with all of the supplies they need. I decided to share this because the public should know the heart and the integrity of this business. Thank you again!!!

Ron has been such a great agent to work with! He is always ready and prompt to helping. I trust him…read moreto help me with anything that's related to my insurance needs.

Years ago, I would've agreed with the other reviews that were written years ago. The quality used…read moreto be great, including the customer service at Skyline. Unfortunately, that is not the case in the last few years. Sadly, we had no choice, but to seek a new Erie agent.