It's been very disappointing dealing with this agency. There's little to no follow-up from the…read moreChris the agent, and customer care is practically nonexistent. On top of that, there seems to be no real concern for client needs. Only repeated rate increases with no explanation or effort to provide value. With constant staff turnover and attitudes with poor responsiveness, it feels like the priority is raising premiums, not supporting customers.

I've had all my insurance policies with Chris Hoskinson for over 20 years. She is an expert in her…read morefield and acts as a true advisor. Chris manages an amazing team. They are responsive , proactive and always very helpful. My most recent experience with Celeste M was exceptional. She went above and beyond, late nights and weekend to make sure my claim was processed and I had a rental car fully paid for by State Farm. I strongly recommend this agency. The absolute best.

Highly recommend Brendon for your insurance needs. He and his team couldn't be better.read more

Brendon has been an invaluable resource during my undertaking of better understanding my current…read morehome, auto, condo, and commercial insurance, and determining the most appropriate coverage moving forward. He has responded quickly and thoroughly to my numerous emails, and has participated in three virtual meetings with me. He's very informed on not only State Farm, but other insurance providers, and I appreciate his honesty when comparing/contrasting them. In addition to being trustworthy, responsive, and knowledgeable, he has an excellent communication style: direct, to-the-point, and not at all condescending as he addresses my barrage of questions.

I worked with Ali Kohler on a handful of items regarding the management and transition of a few SF…read moreaccounts. She worked diligently to assist me and I truly appreciate her efforts.

I am a loan officer, and as such, work in close contact with many insurance Agents. Max has done a…read morefantastic job with many of my clients for years, and ultimately earned my own personal policies as well. He is very down to earth, and likable. He is very responsive, and always makes my clients feel important. He is always competitive in price, although maybe not the absolute cheapest. However, it is worth $3/month to me, knowing I wont be calling an 800 number if my home burns down and my family is devastated.

I needed to sign up for supplemental insurance this year and I didn't have a clue of how to do it…read more I met with Patrick DiVito and he was extremely knowledgeable and helpful. I feel like I've got decent coverage now and I no longer need to worry. I was somewhat of a pest because I didn't know what I was doing and so I called Patrick a couple times to ask questions after I signed up. He was incredibly responsive patient with me and I really appreciate it.

Signing up for Medicare (A&B) is easy. Shopping for a Medicare supplement and drug coverage plan is…read morenot. I spent hours trying to get answers to simple questions, and still, insurer representatives did not understand what True Out-of-Pocket costs were, that having creditable coverage prior to Medicare affects coverage for preexisting conditions, and more. Fortunately, I found Laura Kogan at The Health Insurance Shoppe who answered my questions, enabling me to get exactly the coverage I needed. Plus, she was a pleasure to work with. My only regret? Not starting with Laura to begin with. Highly recommend!

I've been a customer with Andy Tom AMFAM agency for a few years and I must say that this office has…read moresatisfied my insurance needs to the fullest extent. Claudia just converted my Life insurance policy to a new life policy that puts me and my family at ease. Her knowledge, excellent customer service, politeness, honesty and integrity for the business truly goes above and beyond. I'd like to personally thank Claudia, Andy and Priscilla for being amazing at what they do. Thank you AMFAM and thank you Claudia for your service!

I've worked with Andy Tom agency for more than a decade. His office staff Claudia & Priscilla…read morealways courteous and professional and get the job done. Expertise and knowledge in any type of coverage, vehicle, home and life. Keep up the good work, GREAT TEAM

Mark's team: Candy Christensen and Ziggy Winnecki did an OUTSTANDING job rehabbing my place after…read morefire/water/smoke damage. Stanley and Jose were fantastic. I can't remember the name of the painter (older Polish gentleman), but his work was PERFECT.

Brian Nondorf's help was a true lifesaver for us after a disastrous flood in our house. He…read morepossesses detailed knowledge about all aspects of the steps we needed to take, including negotiating with the insurance company, demolition, and reconstruction, and his generosity with both his time and his expertise were unique in our experience. That everything turned out well in the end is due almost entirely to Brian! (Though my address is listed above as San Francisco, we worked with Brian in Chicago.)

I have been using Kane insurance for several years now. Jill Andree has been servicing all my…read morepolices which includes workers compensation, General Liability, property insurance polices and etc. She has been very diligent, attentive and provides excellent customer service especially when I need certificates or quoting my renewal polies. I highly recommend calling and asking for Jill.

AAA Car Care is a complete joke. I brought my car in for a repair; paid good money, and drove away…read morewith exact same problem. I was driving on the expressway when all of a sudden my car shut off; a big semi truck was heading my way and didn't see me. Luckily, the semi truck swerved but it could've caused me and many others to be in serious danger. THEY KNOWINGLY SENT MY CAR HOME WITH THE SAME ISSUE. If you were to tell me they just sit around all day instead of working on your car I would believe you 100%. This company is a complete joke. Don't waste your time or money.

Hector and his team explained all coverages on my policy in detail. I now have a good understanding…read moreand trust his recommendations. He not only has great knowledge but also has a great sense of humor.

best move I made. The insurance I had was adding some type of charge every time I had to renew…read more I'm glad I changed to Allstate . Hector was patient and answered all my questions. He told me what my insurance covered and went thru everything in details. Overall a great experience, not only am I going to be saving money I'm also getting a better deal. Thanks again

Mike Desonoyers stole $500 from me. I had given him my credit card information to pay my new…read morepremium. I am now finding out he also paid himself $500 without my consent. The website states their services are free. Mike refuses to return calls/emails. I have reported him to the BBB and will take further action if necessary.

After leaving my prior job, I was in need of short term health insurance. I began working with Ryan…read moreat Illinois Health Agents and from our first conversation, the professionalism that I received was second to none. He was able to create a plan that catered to my insurance needs and he ensured that all of the details were perfect. I recently had to visit urgent care; I was concerned about only having short term insurance and the cost that I may have out of pocket. I reached out to Ryan and he reassured me that all services would be covered. The plan that he set me up on covered everything! I highly recommend working with Ryan; he truly cares about his clients and I could not be happier to be working with such a great agent.