Monken Nissan has been great to work with. The sales department was friendly and enthusiastic,…read moremaking it a very pleasant experience. Had a glitch in my vehicle and contacted service. They were very helpful and was able to get me in quickly and were able to fix my issue with no problems. I highly recommend this dealership for any vehicle purchase and service.

Bought a "nice" used vehicle with relatively low miles from them and have had nothing but…read moreelectrical and mechanical issues since. Have only had the vehicle a few months. Repairs have already cost upwards of 40% of what I bought it for ($18k). Nice folks, but be cautious of the product.

Had vehicle detailed and was amazing very happy with the outcome…read more The service was very good and the interaction with the team was excellent

The service department went above and beyond for us . We stopped here to charge our car , had some…read moreissues and they were very kind and helped us ! We would have been stranded 1000+ miles from home had they not been so caring . Great job guys !

Purchased a car there today. We had priced a 2011 Traverse at another dealer - 20000 miles for…read moreabout 25k. Went to Meier and Eric Stiegman assisted us. He was able to get us into a BRAND NEW Traverse for that same price after finding us several rebates available to us. Mr. Rueter in the finance department was also awesome and made sure to get us the best interest rate he could find for us. We were there for several hours while these gentlemen worked their magic and I can say that everyone we encountered was friendly and seemed genuinely happy to be working for the company. I highly recommend you check out Meier if you're in the area looking for a car. Eric Stiegman is a fantastic salesman and he and Mr. Rueter will do what they can to get you into the car you want at a price you can handle.

My service provider Jesse is a gift from God.my spare was not fitting properly. He was able to find…read moreme a solution. I 70 drivers please use this service . 100 percent recommended Just a traveling nurse who knows the importance of timely service.

Jesse was dispatched through my road side assistance to help me with a flat tire on the side of the…read morehighway. He had to drive over 40 miles to get to where me and my kids were. He responded to the request and showed up as quickly as he could. He was incredibly patient and kind to a stressed out mom stuck on the side of the road hours from home. After switching out the tire for the spare along a busy highway, in the dark, and making sure the spare had enough air - he made it so we had space to get back on the highway with all the traffic and then stayed behind us till we hit the next exit. There are no words to describe how thankful I am that Jesse responded to the roadside assistance request tonight. Thank you so much for helping get us to safety and for the recommendation on a place to call for tires in the morning.

Dear Service Manager,…read more I am writing to formally express my frustration and disappointment regarding the service I received from the service department at Monken's Automotive. I brought my vehicle in for repair on March 20th because it was having issues shifting properly and struggling to accelerate. My father is currently on hospice, so having reliable transportation is extremely important for me right now so that I can travel to see him during this difficult time. Last week I received a call from your service department informing me that my vehicle was finished and ready for pickup. However, the moment I put the vehicle in drive, it immediately began jerking, struggling to move, and failing to shift correctly -- the exact same issue I originally brought it in to have repaired. I immediately returned to the service department and asked if anyone had actually test-driven my vehicle before calling me to pick it up. Ethan informed me that the vehicle did not have enough gas for a test drive. However, the vehicle still had approximately 40 miles of fuel remaining. Regardless, anyone moving the car from the service area to the parking lot should have been able to recognize that the transmission was not shifting properly. Despite the repair not resolving the issue, I was still charged $900. As of today, I am still without a properly functioning vehicle during an extremely difficult time in my life when I need it most. This situation is unacceptable. I trusted your service department to properly diagnose and repair my vehicle. Instead, I was charged a significant amount of money and given back a vehicle with the same unresolved problem. I am respectfully requesting that management review this situation immediately and provide a resolution. At this point, I believe it is reasonable to request either a proper repair at no additional cost or reimbursement for the $900 charge, given that the original issue was not resolved. I would appreciate someone contacting me as soon as possible to discuss how this situation will be corrected. Sincerely, Angelica Garcia

I worked with JJ on trading in and purchasing a vehicle. From the initial availability to…read morediscussing extended warranty and financing, he was a pleasure all the way around. Stayed in communication, never pressured me into a sale and was very transparent. Just a really personable guy that wants to see you get into the right vehicle. It can be an intimidating and overwhelming process to purchase a new vehicles these days and I walked out of several larger dealerships in the area before I found JJ and the entire Monken staff. I can't recommend them enough. JJ, CJ, and Bob were all absolutely fantastic!

In the middle of a roadtrip our radiator busted. Luckily we stopped at autozone and ran into a…read moremechanic from here. He got us fixed up and back on the road in less than two hours!! Great service and people.

Great job! We had engine problem and were stuck at rest stop. Jason came out ran a diagnostic and…read moredrove it after reviewing things. He was there within an hour and done within an hour. So pleasant. Turned out to be a gas issue and all is well. I feel very blessed to have him enter my world. Thanks again.

If I could give a zero I would. Salesman started yelling at me for "putting fingerprints on all the…read morecars" I didn't even touch it. All of their vehicles were overpriced junk. Horrible service pushing away customers.

We purchased a 2003 AVALANCHE from SI VALLETT it was a very good experience .We loved the truck…read moreand had no issues with it the whole time from the time of purchase till now . We upgraded to a 2010 Cadillac and was very happy with the sale and the staff they were all so friendly and knowledgeable about their cars I think we have found a very good dealership and will always rely on them.

John is the best mechanic ever! When he listens to your vehicle start, he can usually tell you what…read moreis wrong with it. John and Chuck's rates for Parts and Labor are affordable. They stand behind their work, If it is going to cost more money than they thought it was, they will contact you before they do any more work on it, so there isn't a surprise on your bill! Thanks guys for keeping my old Jeep on the road. Linda Lou