Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

Three times I've had auto problems and these guys did a great job diagnosing the problem,…read moreexplaining what the problem was, and fixing it

I went dropped off truck there they had it for weeks then I spent 2,000 dollars and picked up…read morevehicle then two weeks later light came back on so I took it back to them then they changed sensor here I pick it up a hour after I pick it up my light on again so I take it to a dealer my timing chain is stretched out and it's way under a year and the owner todd isn't going to do anything for me don't go there In all now I have to have my vehicle fixed again by a dealership and pay out of my pocket because the timing chain is bad still and I've contacted Brian and todd neither wants to fix my vehicle that is still less than a year so should be under warranty

Recently had both my car and my husband's truck in for service. Their mechanics are friendly and…read moreknowledgeable. They are always honest and I never feel pressured. Prices are very reasonable. Mason Street is the best!

Mason Street Garage is a local auto shop tucked away off Fuller on the NE side of Grand Rapids…read more It's really close to my house and I'd heard the name before, so when I started having car trouble I gave them a call. The guy who answered the phone, Rick, was super friendly and very polite. He told me I could have my car towed that day and they'd try to take a look at it, but it was a Friday so he wasn't sure if they'd get to it. Totally fine. He gave me the number of a tow company that they work with that picked up my car. I didn't hear anything by the end of the day Friday, so I figured they weren't able to get to it. On Monday I got a call from Rick who gave me the bad news... pretty expensive repair but I had already figured that out from Googling. He said he'd order the parts and hopefully get them yet that day. I didn't hear anything back by the end of the day, so I figured they weren't able to get to it. Ha! Then I got a call on Tuesday afternoon saying my car was ready. Luckily my boyfriend and I work together so I wasn't needing a car while it was being worked on. Rick was again super friendly and polite when I picked up my car and everything is running smoothly again. He even followed up with me a couple days later via text to see if everything was still going okay. The lack of communication I experienced the first couple of days might stress some people out, but I wasn't too worried. I will be going to Mason Street Garage for all maintenance from now on. It's really nice to support a local business that cares about their customers and provides friendly service during what can be stressful situations.

Old school radiator shop. Henry is very friendly and knows his stuff. Prices are affordable. I…read moretool my old 1952 Chevrolet 3100 pickup truck heater core and radiator here. Don't expect a fast turn around but it is worth the wait.

Bob gave me the serious hookup on a wonderful full copper radiator. It should have been close to a…read more$500 part for my old diesel truck, but he price matched the cheap autozone plastic one just to show how committed he is to winning my business. I would send anyone to Bob's.

5 Star Service. Ben has always been our go to mechanic, and also my in-laws too. I try to do…read morerepairs myself and a few times I've needed more assistance. I've had a RAV4 towed with lower control arms gone and they had to put on a sled. He took it and fixed. AC leaking, he charged to find leak only, I fixed (I do hvac so I don't mind). Always charges us reasonable. Found a blown fuse, literally only charged for the fuse. We always go here and I don't plan on changing. If I had one bad thing, it's he is so busy, it's hard to schedule. Call right when they open or right after lunch.

Great service with fair pricing. My serpentine belt along with a tensioner needed replacement…read more Friendly and knowledgeable staff. Thanks again!

Historically I've dreaded visiting the mechanic as a female who knows nothing about cars. Northland…read moreis an exception. They recently replaced brakes in my daughters car, and in mine. Just towed our unworking car in for evaluation. I have total trust in these people and the customer service is really great. #customerforlife

Great customer service and very fair prices! Support local. I'll definitely be back and would…read morerecommend this crew for your repair needs too!

Great family business to support because they're good people, with have great customer service, and…read morethey always do top-notch work. Prior to my car being side-swiped while parked, I had some streaking from a product I paid for, which had paint warranty, and my white car was not looking as good as the day I bought it 4 years ago. Once the damage was repaired and it was time to get my car, and they had went above and beyond and buffed out all the streaking on the opposite side of the damage, and even re-painted my front bumper. My car looks better than it did before someone side-swiped me. Thank you very much, Team Roadenhouse!

They replaced the door on my BMW X4 while doing bodywork. The inside upper door panel they used was…read moreextremely worn, and was not my original door panel. I will never go back.

Initially had a good experience purchasing a 2016/72K mile/$20k used car from the Grand Rapids…read morelocation. A couple of days after purchase the car needed to be jump started. We got it into Dan Pfeiffer and they replaced the battery free of charge and quickly. This was great service. A couple of days after that and within a week of purchase we discovered some of the window controls do not work. This time when we called Dan Pfeiffer, we were told to "go get it looked at someplace else". We understand that it's "buyer beware" when purchasing a used car but these issues that came up 7 days post-purchase should have been caught in the dealer's inspection. It was sold to us as having everything checked out. I am rating them a 2 because the initial service was good but we are definitely displeased that the window controls don't work on a $20k 2016 used car.

I've recent been using Pfeifer Automotive for my autobody needs. Last year, my truck was in a…read morefender bender and they made the front of the vehicle look like new. This year, I had a nasty scratch on my truck from a mailbox that appeared to jump out behind my truck. The scratch was done professionally with no blemishes. Now for an even more recent misfortune, my wife's SUV engine broke down with a major failure with an internal valve. I was given two options, replace the valve for a lot of money, or spend a little more to replace the engine. This is the worst case scenario when it comes to vehicles and I was experiencing it. So, I decided an engine replacement was the best solution rather than buying a whole new car. I was very impressed with the quality of work done. The engine is so smooth and has not been giving us any issues. And its backed by a warranty. A little piece of mind for the next 3 years! Thank you Pfeifer. If I had to give feedback for improvement is the communication back to the customer regarding any repair time. The vehicle was there for an extensive period of time, but worth the wait to make sure the job was done right.