We had this agency for my parents. So happy we chose them. They were a God send and have very nice…read morecaregivers. They were all eager to help and kind. They were professional but also very warm unlike the last agency we used. Our caregivers also took my Mom to her Doctor appointment out of town and stayed over night with her as it was very important my Mom be there and we couldn't take her. I highly recommend.

We have had this company for almost 2 years and my Dad just passed. We want to thank the staff at…read moreAssured Care for all the kindness and patience they showed to our family. My Dad had Alzheimers and could not remember anything. The caregivers were very understanding.

Luis provided outstanding service while assisting with transportation for my disabled mother. He…read morewas punctual, courteous, and incredibly polite. His professionalism and kindness made a meaningful difference, and we are truly grateful.

November 2024 - Once again, they came through for us. Tami (who is dear to my heart due to all the…read morehelp she has ensured I had, which helped me emotionally also) Emilee and Raj were wonderful in their scheduling to ensure Dad went home with 24/7 around the clock care. We wanted to keep him home in place of a rehab facility after back surgery, they were caring and helped relieve the stress of finding help for him. If you are looking for a reputable care team, who will ensure scheduling is arranged, give them a call.

We were so very fortunate to find Right At Home to care for our mother at the end of her life. We…read morewere concerned about how these services would work and RAH was a gift from heaven. The caregivers were angels and poured their heart into the work. We could not have wished for anything more from the caregivers. For our mother to pass while in the home she loved and surrounded with so much loving care is all anyone could ask for. The business owners were equally supportive and caring. Such a difficult business to run and I am eternally grateful to the owners for all of the heavy lifting they do. RAH provided outstanding administrative support for insurance needs we had and did everything possible with our hectic scheduling. Their expertise and willingness to help exceeded all expectations. Words do not adequately express our gratitude for Right At Home.

Provided amazing care for my grandparents. Always went above when trying to make sure we have…read moresomeone there 24/7 when we need the care. They amazing caregivers helped my grandpa do physical therapy and took him to his appointment ontime. When having replacement caregivers they always called to let us know. Great communication!

Our family has been very pleased with the care our father has been receiving for the past 4 months…read more Any concerns are IMMEDIATELY taken care of by the caregivers and the Administrative staff. Tonight, I'm recommending them to another family for their parent's care.

If I could give this company negative stars I would! I have seen up close that this company over…read morecharges their clients, and they only care about the MONEY. They have the worse caregivers!!! These caregivers all look like they are on drugs. I wouldn't want them in my house, how can you trust a company like this. Even if you find a caregiver you like and connect with, Comfort Keepers will move that caregiver to another client or fire them. Comfort Keepers are constantly reporting families to social services! What happens in this case is the client gets taken away from their family's care and into state care where this company can now charge the state MORE MONEY! DO NOT TRUST THIS COMPANY!!! Their office administration in Modesto and in Fresno are RUDE and think they own the world. I have talked to a Sandra, Jorge(whom sounds like a girl), and a Sheila, who have all hung up on me when I wanted to ask why my weekly payments increase every week! Payments shouldn't increase every week if I haven't increased the hours of care!!!! After cancelling the service they threatened to sue me! I don't think so, I'm going to sue them and report them to the state!!

the staff provided by this group are exceptional my theropist star I was only able to walk about…read more100 feet without being winded after my leg surgery I now walk 800 feet plus dind is very easy to work with and understanding I wouldn't hesitate to recommend this facility I hope you have the same service as I did

I learned a lot when I was doing research to find a long-term care facility for my father-in- law…read more All of the ones I looked at advertised their lovely grounds, spacious floor plans, activities and delicious meals. What helped me make my decision was when I talked to actual residents. They love living at Bethel - and several mentioned how everyone feels like family - from the staff to the other residents. One particular resident shared with me that she actually had no living family left, and that Bethel was her family. That was very comforting to know that Bethel gives its residents more than just a place to live, but a loving home.

Our family is incredibly grateful for the care and kindness that Bethel Retirement Home provided to…read moremy mother over the years. From the very beginning, the staff made this transition as smooth as possible for both my mother and our family, and we could not have asked for a more supportive environment. The holiday seasons were truly special at Bethel. The halls were filled with beautiful music, festive decorations, and thoughtfully planned activities that brought so much joy to the residents. These moments became cherished memories for us, as we watched my mother light up with happiness. Every person at Bethel contributed to my mother's well-being--from the friendly faces at the front desk to the dedicated staff, housekeepers, and maintenance team. They treated her with such warmth and respect, making her feel at home each and every day. A special thank you to Pricilla, my mother's beautician, who went above and beyond by sending us lovely photos of my mother after each hair appointment. Those little touches meant the world to us. Our family will deeply miss Bethel and all of the wonderful people who became a part of our lives. Thank you for everything you have done for my mother and for us.

This company isn't reliable. We've had several times that a caregiver wouldn't show up to their…read morescheduled days to care for my dad. Complaints have been made to management/administration and they DO NOT CARE. They claim there is "nothing they can do if a caregiver doesn't show up." But then why are we paying you guys? That's inexcusable. So you're willing to just neglect a disabled man needing your care if nobody shows up? That's so unprofessional and unethical! It is YOUR JOB TO FIND COVERAGE. DO NOT HIRE THIS COMPANY! We've already filed a report with the State.

This is a completely unethical and unprofessional company. Despite being a client of theirs for…read moreseveral months, they have abandoned me 3 times and dismiss it as "Well, we couldn't find anyone to cover the shift." But that IS their responsibility. Management should cover if their employees don't cover. You are better off going with a different company who honors their contracts.

I ordered oxygen tanks and oxygen concentrator service. I confirmed with the representative that…read morethese should be delivered to my Central Valley address, and not my sister's San Francisco address, where I had spent months recuperating after surgery. On the day of delivery I was given a four-hour delivery window of 11 am to 3 pm. At 3:10 pm I called and verified that this was the most updated ETA for the technician. I selected option to speak to a representative, who told me my delivery time had been updated to a new four-hour window of 2:45-6:45 pm. WHAT?! She contacted dispatch, at my request, and tells me I am the next delivery after the technician's break. I wait some more... After 5 pm (or about 1.5 hours later), I speak to "Dean" (5 Stars to Dean!), who learns from dispatch that the tech is "on his way." Dean, however, notices that I have an oxygen concentrator service scheduled for the Central Valley and oxygen tanks being delivered to San Francisco! Good grief! He is going to contact his supervisor to fix the issue and escalate my delivery. My one star is not just for today's imbroglio, as this is not an isolated incident. It is a PATTERN. Following surgery in SF and recuperation at my sister's, my tanks were delivered to my home despite specific directions to deliver to SF. Also, the day I was released from the hospital, my best friend waited hours outside the delivery window for a concentrator and tanks to arrive. They finally were delivered after 9:30 pm, at which time the hospital would release me. Oh, it's 6:10 pm and I am still waiting (over seven hours) for my concentrator service. Goodness knows when the tanks will arrive. Sigh . . . UPDATE: "Mike" the tech just called (6:25 pm) and claims he was at my gated community at 3:50 pm. Claims he couldn't get in through the gate (Apria trucks come through here all the time and in my years here have yet to hear this excuse). Why did you not call me, Mike? He claims he did not have my number to call me. When I ask why he did not call the Apria office for my number, he claims he had no cell phone service. Seriously?! It all sounded like BS. Worse, HE acted completely put out that HE had to drive back to Patterson from Modesto!! Gee, wiping the tears, Mike...I have been waiting for delivery since 11 am, I've had to make multiple calls to Apria, and you think you'll be here by 7 pm. Let's not forget I am the inconvenienced customer here, NOT you. At least this snarky fellow will be delivering tanks and servicing my concentrator. UPDATE TO UPDATE: Mike was worse in person. Snarky, condescending, hostile, and AGAIN complained about not being happy he had to drive back out to Patterson. He had a cell phone and he had my number on the paperwork. I challenged the things he said to me that didn't add up. He asked, incredulously, "Are you INSINUATING I am being LESS than truthful?!?!" No, Mike, I am not insinuating. I am calling you a liar. Had to remind him that I was the inconvenienced customer, to which he replied that I had to wait "a little longer." No, Mike. FOUR HOURS LONGER. Kept going even further down hill from there. Opened my door and invited him to exit. By this time, I was shaking and his general hostility had me feeling threatened. Immediately set my home alarm. Looked out and saw that "Mike" was in a Penske truck, not an Apria truck. Despite my frustrations over the years with the call center staff messing up orders, in ten years of Apria service I have never experienced an unprofessional, disrespectful, and hostile technician . . . until today when I encountered "Mike." The BRIGHT ENDING to this day were the rep and the supervisor I spoke to after this dreadful experience. 5+ Stars to these two. They listened and are escalating my complaint, and I have been reassured that "Mike" will not be delivering to me ever again. Thank goodness! Another BRIGHT SPOT and 5+ Stars to Alex, the technician in San Francisco, who called to ensure that I had received my tanks in Patterson. Alex, Dean, Michelle, and the supervisor I spoke with (can't remember her name) are "keepers!" and I want to thank them all! 7/30/2018 UPDATE. APRIA HAS TURNED THINGS AROUND AT THE MODESTO LOCATION, AND STAFF IS PROFESSIONAL AND NICE. ROBERT, WHO DELIVERS TANKS, IS WONDERFUL! Yay!! Increasing the stars in recognition of a great turnaround! Things are not perfect, but SO MUCH BETTER!!

I have used Apria Healthcare for CPAP supplies for several years and my experience has been…read moreconsistently frustrating. I rely on CPAP equipment for sleep apnea, so these are medically necessary supplies, not optional purchases. Over the years, I have dealt with repeated incorrect orders, long hold times, constant transfers between departments, and poor customer service. My most recent experience was the final straw. I placed an out-of-pocket order for replacement CPAP headgear and immediately noticed the confirmation email showed the wrong supplies. I called right away to correct the issue before shipment and was told the order could not be corrected or canceled. Instead, I was told I would need to wait for the incorrect order to arrive, return it, then place another order and pay again for the correct supplies. I also requested to speak with a manager and was denied. In the past, I was enrolled in automatic resupply without my authorization, and my HSA card was charged for supplies I did not specifically request at that time. The most frustrating part is that customers who depend on medical equipment should not have to spend hours fighting through avoidable mistakes and billing issues just to receive the correct supplies. Based on my experience, Apria's systems and customer service processes need significant improvement.

I am super irritated that this is the second time the Hope Chest has been picky about what they…read morechose to accept as donations. I am not donating poor quality items. The items are in great to excellent shape. My first experience with them as far as donations was when I needed a couch to be picked up. I heard they would pick up items. When I called they gave me the third degree and acted like it had to be brand new for them to pick it up. My couch was perfectly fine to donate and the family who received it was more than happy. Because in the end, I told Hope Chest to just forget it! They obviously didn't want my donation. Well, today I called ahead of time and the person I talked to said, "Make sure you don't have a truck load of donations right before closing!" She didn't say anything about them not accepting toys of any kind. I would not have wasted a trip. I also agree with some of the other posts, their prices are pretty high for a thrift store. Yes, sometimes the manager will work with you. But I don't like to haggle. I would rather just see a good/fair price, pick it up and take it home. I also wish they would have student/teacher discount day like some of the other thrift stores have. It would be nice. :)

Just cruising by and was drawn in with a 50% off sign? And it was!…read more Cool second hand store that was packed both with goods and people. I wish I had more time to go through the whole thing slower but not today. The service was busy for sure being half off everything. Last words...saved for another day.

Horrible care facility, infested with bed bugs and a few caregivers are physically abusive to…read moreresidents. Has been reported to STATE, but no changes. Do not place your loved one here.

The Vintage team is amazing! there very helpful and made such an easy transition for my mom.read more