We had this agency for my parents. So happy we chose them. They were a God send and have very nice…read morecaregivers. They were all eager to help and kind. They were professional but also very warm unlike the last agency we used. Our caregivers also took my Mom to her Doctor appointment out of town and stayed over night with her as it was very important my Mom be there and we couldn't take her. I highly recommend.

We have had this company for almost 2 years and my Dad just passed. We want to thank the staff at…read moreAssured Care for all the kindness and patience they showed to our family. My Dad had Alzheimers and could not remember anything. The caregivers were very understanding.

6 star service!!! Josh and Valerie treated my Grandmother like she was their own. Other services…read morehave refused to get my Grandma from the gurney and actually into bed due to a tight space into her room. Her safety & care was their top priority! They did not let the additional work deter them and they made what other services said was impossible possible. We intend to use them in the future and highly recommend them! Thank you, Josh & Valerie!

My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.

We were so very fortunate to find Right At Home to care for our mother at the end of her life. We…read morewere concerned about how these services would work and RAH was a gift from heaven. The caregivers were angels and poured their heart into the work. We could not have wished for anything more from the caregivers. For our mother to pass while in the home she loved and surrounded with so much loving care is all anyone could ask for. The business owners were equally supportive and caring. Such a difficult business to run and I am eternally grateful to the owners for all of the heavy lifting they do. RAH provided outstanding administrative support for insurance needs we had and did everything possible with our hectic scheduling. Their expertise and willingness to help exceeded all expectations. Words do not adequately express our gratitude for Right At Home.

Provided amazing care for my grandparents. Always went above when trying to make sure we have…read moresomeone there 24/7 when we need the care. They amazing caregivers helped my grandpa do physical therapy and took him to his appointment ontime. When having replacement caregivers they always called to let us know. Great communication!

To many shifts left unfilled Leaving patients/clients alone…read morewith no way to fend for themselves. Who's doing the hiring? They need to step it in

Our family has been very pleased with the care our father has been receiving for the past 4 months…read more Any concerns are IMMEDIATELY taken care of by the caregivers and the Administrative staff. Tonight, I'm recommending them to another family for their parent's care.

the staff provided by this group are exceptional my theropist star I was only able to walk about…read more100 feet without being winded after my leg surgery I now walk 800 feet plus dind is very easy to work with and understanding I wouldn't hesitate to recommend this facility I hope you have the same service as I did

I learned a lot when I was doing research to find a long-term care facility for my father-in- law…read more All of the ones I looked at advertised their lovely grounds, spacious floor plans, activities and delicious meals. What helped me make my decision was when I talked to actual residents. They love living at Bethel - and several mentioned how everyone feels like family - from the staff to the other residents. One particular resident shared with me that she actually had no living family left, and that Bethel was her family. That was very comforting to know that Bethel gives its residents more than just a place to live, but a loving home.

Our family is incredibly grateful for the care and kindness that Bethel Retirement Home provided to…read moremy mother over the years. From the very beginning, the staff made this transition as smooth as possible for both my mother and our family, and we could not have asked for a more supportive environment. The holiday seasons were truly special at Bethel. The halls were filled with beautiful music, festive decorations, and thoughtfully planned activities that brought so much joy to the residents. These moments became cherished memories for us, as we watched my mother light up with happiness. Every person at Bethel contributed to my mother's well-being--from the friendly faces at the front desk to the dedicated staff, housekeepers, and maintenance team. They treated her with such warmth and respect, making her feel at home each and every day. A special thank you to Pricilla, my mother's beautician, who went above and beyond by sending us lovely photos of my mother after each hair appointment. Those little touches meant the world to us. Our family will deeply miss Bethel and all of the wonderful people who became a part of our lives. Thank you for everything you have done for my mother and for us.

This company isn't reliable. We've had several times that a caregiver wouldn't show up to their…read morescheduled days to care for my dad. Complaints have been made to management/administration and they DO NOT CARE. They claim there is "nothing they can do if a caregiver doesn't show up." But then why are we paying you guys? That's inexcusable. So you're willing to just neglect a disabled man needing your care if nobody shows up? That's so unprofessional and unethical! It is YOUR JOB TO FIND COVERAGE. DO NOT HIRE THIS COMPANY! We've already filed a report with the State.

This is a completely unethical and unprofessional company. Despite being a client of theirs for…read moreseveral months, they have abandoned me 3 times and dismiss it as "Well, we couldn't find anyone to cover the shift." But that IS their responsibility. Management should cover if their employees don't cover. You are better off going with a different company who honors their contracts.

I have used Apria Healthcare for CPAP supplies for several years and my experience has been…read moreconsistently frustrating. I rely on CPAP equipment for sleep apnea, so these are medically necessary supplies, not optional purchases. Over the years, I have dealt with repeated incorrect orders, long hold times, constant transfers between departments, and poor customer service. My most recent experience was the final straw. I placed an out-of-pocket order for replacement CPAP headgear and immediately noticed the confirmation email showed the wrong supplies. I called right away to correct the issue before shipment and was told the order could not be corrected or canceled. Instead, I was told I would need to wait for the incorrect order to arrive, return it, then place another order and pay again for the correct supplies. I also requested to speak with a manager and was denied. In the past, I was enrolled in automatic resupply without my authorization, and my HSA card was charged for supplies I did not specifically request at that time. The most frustrating part is that customers who depend on medical equipment should not have to spend hours fighting through avoidable mistakes and billing issues just to receive the correct supplies. Based on my experience, Apria's systems and customer service processes need significant improvement.

Complaint for the office in Ceres, CA…read more 1994 Rockefeller Drive Ceres CA 95307. I am beyond disappointed and honestly shaken by how I was treated. I rely on an oxygen tank as a medically necessary, life sustaining device. On Monday, I was clearly told that my replacement oxygen tank would be delivered on Wednesday. I emphasized that I physically depend on this equipment for my health. However, when I followed up today 11/26 (Wednesday), I was suddenly told by the manager/supervisor, EFSIE M. that I was "misinformed" and that the delivery wouldn't be until Friday. This is NOT a minor delay this is a delay of essential medical equipment that I require to function safely. But what was most upsetting was the attitude of the manager, EFSIE M. She spoke to me in a condescending and dismissive tone. When I asked if I would be reimbursed for gas if I had to drive an hour each way to pick up the oxygen myself due to THEIR broken commitment, she responded sarcastically asking whether they would be reimbursed for gas if they delivered it. She even laughed during the conversation. Oxygen for a medically disabled person is not a joke. It is not optional. It is not something to be laughed about. To be transparent, I did end the call by hanging up. It was not out of disrespect, but because I personally could not continue enduring her tone and attitude especially considering that due to my oxygen dependency, speaking for extended periods is physically difficult, stressful, and frustrating. I did not want to argue or escalate tension when I was simply asking for the oxygen equipment I was promised. This situation raises serious concerns regarding ADA compliance and medical equipment provider responsibility. As a patient with medical needs, I have rights under the ADA to receive equal treatment, reasonable accommodation, and professional service without dismissiveness or harassment. The emotional stress and physical worry caused by this delay particularly with Thanksgiving occurring in between was completely avoidable. Their failure to deliver on a promised medical supply date placed me in an unsafe and vulnerable position. I truly hope the company takes this seriously, re-evaluates its customer service standards, and ensures that individuals relying on life supporting equipment are treated with dignity, urgency, and respect. I will be contacting corporate to file a direct complaint.

My #1 thrift pick in Modesto, due to wide-ranging selection of housewares, furniture, and clothes…read more The clothing section has a decent selection of plus size items that aren't straight from Walmart. This is one of the two places I can count on finding fun clothes. They do discount days based on odd things, like a discount day if you wear a hat, so keep an eye on the sign by the curb when you drive past. Parking can be a nightmare on busy days. The donation pull-up is also sometimes an interesting driving experience. Staff is always very nice, though, so just bring your best supply of patience.

I used to really like this thrift store but their prices have really jumped! They are a thrift…read morestore, not Target! Whoever is pricing their items is pricing their customers right out.

Love the team! The environment and the new floors at the community. My mom moved in from the…read moreskilled nursing easiest transition.

Horrible care facility, infested with bed bugs and a few caregivers are physically abusive to…read moreresidents. Has been reported to STATE, but no changes. Do not place your loved one here.