Although the staff is friendly, they are not qualified to take care of many of the patients…read more Our loved one ended up with a bed sore, along with awful food to eat. When our loved one didn't finish a meal, the leftovers were given to him for the next meal. No one qualified to even take a pulse after 5 pm! That's awful

I have had 2 of my family members live here over the years, currently my Aunt is here and I would…read morejust like to say that I'm so thankful to management and their whole staff for the outstanding work that they do. They really care about the well being of their residents and they coordinate a lot of activities to keep them involved and encourage participation. I would definitely recommend this living facility if you're looking for a safe, clean, and caring community for your loved one. L.R.

I've visited and am considering employment with Beth Haven. When first walking into the facility,…read moreyou notice the smell of a wonderful lunch coming soon from the kitchen. Most 'other' care facilities I've walked into, has that 'convalescent' smell. (You know the smell?) The staff greeted me so warmly and very polite and informative. ;-}

Quality care, excellent staff, good food; wonderful activities and events for the residents. A…read morewonderful caring environment, beautiful surroundings and decor, nice patio. A wonderful place for Mom!

When looking for a facility to put my parent, I "shopped" around Modesto and kept comparing…read moreeverything to Valley Comfort. It's not an easy decision to put your parent into a home, so I wanted to make sure I found the perfect one. Valley Comfort was it. The care and attention my parent is getting puts my mind at ease, as I know my parent is in the best hands possible receiving the best care. My parent seems happy, so I am too. Another big thing that made me choose Valley Comfort is the staff. Nick is awesome, when he took me on the tour of the facility, what really stood out is that he knew everyone's name. It showed me that they really take the time to get to know each person. And for the rest of the staff, they are all so friendly and extremely helpful. It makes it feel really family oriented. I know it's not an easy decision to put a parent or a loved one into a home. But Valley Comfort has put my mind at ease and I'm glad I have been able to count on them.

Terrible place. Please don't put your family here. They will tell you anything you want to hear to…read moreget your money. I had my mother in here. They sit in front of a TV all day and do nothing. Meal time they treat them like animals.

Food is pretty good here. You push the button and the…read morenurses come here pretty quick.

most of the care I get is good but some of it isn't good…read more the food is generally good to my satisfaction as it's a special diet I'm on. hoping toc get it rectified

Wonderful frontline staff, but recent changes and administrative disconnect are concerning…read more Our family is deeply grateful for the frontline team at Dale Commons. The caregivers, med techs, maintenance workers, housekeeping, laundry, dining staff, and concierge are absolutely wonderful. They are kind, attentive, and whatever shifts are happening behind the scenes, our mother's daily care has thankfully remained unaffected. However, we have serious concerns regarding the current executive leadership under the new director, Patty. In stark contrast to previous executive directors-who were frequently seen out of their offices, chatting with residents in the dining hall, bistro, or lobby, Patty is rarely seen. Having been in the community almost daily for many months, I wouldn't even be able to recognize her in a lineup. Furthermore, direct communication is a challenge; emails regarding community concerns go unanswered by her, although she apparently directs staff to try and resolve the problem. A recent policy change highlighted in the August 20 community meeting minutes, adds to these concerns. Management announced that Amazon packages will no longer be delivered to resident apartments, but will instead be left on a divider counter for residents to pick up themselves. Dale Commons is an assisted living facility. Many residents rely on walkers, wheelchairs, scooters, and canes for mobility. Expecting elderly residents with assistive devices to carry packages back to their rooms-including essentials like sanitary items, given that many no longer drive or have local family-is entirely impractical and creates an unnecessary burden. While transition to new apps or operational rules may be corporate decisions, they should make life easier for seniors, not harder. Overall, the general mood and warmth of the community environment feels diminished compared to previous years. We deeply appreciate the daily heroes who care for our mom, but leadership needs to step out of the office, improve communication and reconsider policies that directly impact resident accessibility and well being.

My mother has been a resident of this community for over nine years, and during that time, I have…read moreinteracted with many different staff members and members of management. Unfortunately, I have never encountered someone who has demonstrated the level of disrespect and lack of professionalism that I have experienced with Patricia Hogan. In my experience, Patricia has been consistently rude and dismissive toward family members, disrespectful in the way she communicates with employees, and seemingly unconcerned with how her behavior affects the residents themselves. These are individuals and families who deserve to be treated with compassion, patience, dignity, and respect--not made to feel as though they are an inconvenience. After more than nine years of having my mother in this community, I know the level of care and professionalism this community is capable of providing. Patricia's behavior does not reflect those standards. In my opinion, she is simply not the right fit for a community that is responsible for the care, comfort, and well-being of seniors. Leadership in senior living requires compassion, professionalism, respect, and the ability to communicate appropriately with residents, families, and employees. Based on what I have personally witnessed and experienced, I have serious concerns about Patricia's ability to demonstrate those qualities. I sincerely hope these concerns are taken seriously because the residents, their families, and the hardworking employees deserve leadership that treats them with the respect they deserve.

This is where they send people to die. It is terrible facility it is scared, old and understaffed…read more People are rude, they were garbage bins in the hallway and I was told this would be a private facility. It was a private closet. If you care for your loved one DO NOT SEND THEM THERE!! Beyond terrible

My mother was staying at this place and apparently was taken to an outside hospital when she was…read moreconfused and unaware of where she was without even contacting me and when I went to grab her belongings they had no knowledge of where anything was and told me to check with local ambulance companies. She was taken to the hospital on a Saturday and I arrived on Monday from out of town to find all this out. That whole time not a single word from them about what was happening. Horrible experience. I don't recommend this place to anyone who cares about their family member who may need help

The front desk lady, Gloria, is the most wonderful, caring and positive person. The management is…read moreinvolved and compassionate. The cna's, housekeeping staff, med people and dining room staff are all friendly and positive! My father's room is very nice and he is very pleased with the food. There are many activities and even outings. It's only been a week, but so far I am pleased.

I was helping my father look for a place that would meet his needs and his budget when we took our…read moretour of Stratford Place. The staff greeted us and was very friendly. The place itself was very up to date, clean and lovely inside. We were very impressed. The only down side was the cost for the space. It was to be expected for the area though.

I learned a lot when I was doing research to find a long-term care facility for my father-in- law…read more All of the ones I looked at advertised their lovely grounds, spacious floor plans, activities and delicious meals. What helped me make my decision was when I talked to actual residents. They love living at Bethel - and several mentioned how everyone feels like family - from the staff to the other residents. One particular resident shared with me that she actually had no living family left, and that Bethel was her family. That was very comforting to know that Bethel gives its residents more than just a place to live, but a loving home.

Our family is incredibly grateful for the care and kindness that Bethel Retirement Home provided to…read moremy mother over the years. From the very beginning, the staff made this transition as smooth as possible for both my mother and our family, and we could not have asked for a more supportive environment. The holiday seasons were truly special at Bethel. The halls were filled with beautiful music, festive decorations, and thoughtfully planned activities that brought so much joy to the residents. These moments became cherished memories for us, as we watched my mother light up with happiness. Every person at Bethel contributed to my mother's well-being--from the friendly faces at the front desk to the dedicated staff, housekeepers, and maintenance team. They treated her with such warmth and respect, making her feel at home each and every day. A special thank you to Pricilla, my mother's beautician, who went above and beyond by sending us lovely photos of my mother after each hair appointment. Those little touches meant the world to us. Our family will deeply miss Bethel and all of the wonderful people who became a part of our lives. Thank you for everything you have done for my mother and for us.