I brought in a couple of guitars, one for a setup and pickup swap and one for a SS refret. Very…read morehappy with how both turned out! My 80's Charvel plays better than I could've hoped for. I can't recommend PFW enough, I definitely got my moneys worth

I've had a half dozen guitars rewired and set up by Sam and Roy at Portland Fret Works - Teles,…read more335s, Martins. I'll be bringing in a Taylor this week. There are no better guitar techs in Portland. I'll be a customer for life. - Mike Rodrigues, Portland

I was VERY impressed with my visit to Centaur Guitar! Selection is HUGE (much larger than one…read morewould expect when looking at it from the outside), the staff is EXTREMELY knowledgeable, helpful, and friendly, and prices are LOW. They carry a huge variety of electric guitars, acoustic guitars, amplifiers, and accessories. They also offer setup and repair services. They sell both new and used items. Their used items were unanimously in extremely great condition, and did not appear to be used. A few things to note if you visit: *There is a small, private parking lot *The entrance on the building that is on the same side of the gate as the parking lot is not actually for Centaur Guitar, it is for an amplifier repair service that shares the building. *The entrance for Centaur Guitar is on the street side of the building, past the parking lot gate. *To enter, one must ring the doorbell, and an employee will open the door to let you in *There are no centaurs available for sale

What a great place! I start my guitar class tonight and I completely spaced on procuring a guitar…read moreuntil today. I forgot the name of the kind person who helped me. They took the time to go over several guitars with me so that I walked out with something that was usable, nice sounding and not intimidating. I can't wait to use my new guitar tonight.

Do this - buy your instruments here. Great service, low key and supportive. Great prices. No push,…read morepush, push like at you-know-where-Center.

My old bass amp died, and I've been wanting to upgrade for a while. this place if jam=packed with…read moreinstruments and musical gear, new and used. The staff is knowledgeable, friendly, and gave me time to try a few amps, Plus the price on what i bought was the same as the big national chain. And the new amp sounds so much better than the old--bigger speaker, more watts.

I went and bought a 2 Chanel mixer here. I was helped by the young guy with medium length cool…read morehair. He was really helpful and understanding. I purchased a clearance item, and I was a little concerned hearing that it would be final sale, but once we both noticed that the box had been opened at some point he said that if there was anything critically wrong with it , that would affect its use; He would find a way to make it right. I I understand he probably could not promise a return, at that time, but he did make me feel at ease and I went ahead with the purchase. everything turned out fine of course, so I really really appreciate it.

I have been a customer of Guitar Center for 30 years. I used to frequent the Clackamas store. The…read moresales people were super friendly, I was treated as a good customer. If I was looking at the wall of guitars they would ask me if I needed help and take down guitars for me to play. They would show me new equipment that had just arrived and they would demo the equipment with me. I moved to Washington about 20 years ago, so the Hayden Meadows location has been my go to. It has not been the same experience. I have pretty much been ignored when I walk in. It's really sad that the customer service is not what it used to be. I have gone in several times and looked at the wall of guitars and have never been asked if I had questions or wanted to see anything. Last time I was in I spent quite a bit of time looking at the guitars. I saw a couple guitars online that they had in stock at the store that I am interested in. The guitars were out of reach. And personally, I do not like to take $1000+ guitars off the wall. An employee asked me how I was doing as they walked by. I said great, they kept on walking away. I left. Without help. Since I cannot get in person assistance I have been ordering online and picking up my orders at the Hayden Meadows location. When I have a return I bring it back to the Hayden Meadows location. I typically get the same response, "Did you order this online. Yes I did. Okay see you later." I would really like to put my hands on gear, demo it and get some help at the store. The only reason I continue to use GC is their online salespersons and their return policy. When I order online the freight I pay for the equipment, in my opinion is negligible. I can demo the gear at my leisure, and I get better customer service. I think I'll place the order online for the guitar they have in stock, then return it if I do not connect with it...

My twin sons have been taking lessons from Brian (Rock Dojo) for six months. They came to him with…read morezero prior music experience. I can't say enough good things about their time with Brian. They absolutely love their lessons and look forward to it every week. Each lesson is so positive and they have learned a ton. We love the way Brian teaches guitar, both reading notes and playing. I was motivated to write this by two quotes from my son's after practice today. One said, "Everybody should do Rock Dojo!" The other, "Rock Dojo is the best guitar class ever!" Enough said!

Brian is an amazing guitarist, and the best teacher on the market. His lessons are fun and…read morethoughtfully customized. I sent him many students. They loved the lessons, and they got amazing value from it.

This is a review about the in-store experience, not any transactions or trades…read more We stopped in one September afternoon while we were wandering around the Alberta Arts District and wow - what a selection of guitars. My partner has been playing for nearly 25 years, and really enjoyed getting to try out different instruments. I have less interest in guitars, but even I loved walking around to see every shape and style, plus ukuleles. The shop is pretty huge, you feel like it just keeps going. The store is laid back and gives you a lot of space to try things out. Another customer was there and was chatting up everybody, telling stories about his time in bands and how his guitar teacher was Tom Morello. The store employee was very chill and welcoming, and chatted with us as well.

I had to downsize, which included finding someone to take my old folk guitar, to hopefully benefit…read morea new owner. They paid me $50.