Absolutely amazing service!…read more Automotive Service Shop is hands-down the best mechanic shop I've ever been to. As someone who knows nothing about cars, I usually feel taken advantage of at auto shops--but not here. It was my first time there, but it honestly felt like I took my car to my best friends parents shop because of how well cared for I felt. Melanie and Eric treated me with respect, honesty, and patience, explaining everything clearly without making me feel dumb. After going to another mechanic twice this month with no real solution, they fixed the issue quickly and at a very reasonable cost. They didn't try to upsell me or push unnecessary services--just straightforward, honest advice. I've already recommended them to three people and will continue to send everyone I know their way. If you want a trustworthy, professional, and efficient mechanic, this is the place to go! 10/10 recommend!

Erik and Todd are two of the most experienced mechanics I've ever seen and they provide great…read moreservice. Melanie does a great job at the front. This place is really a gem.

EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

Fair price, quick and quality service. Replaced a thermostat in my 2011 Ford Expedition, good…read moreexperience all around

They really helped me out when I was in a jam with my car. They were very knowledgeable and…read moretechnically proficient and went the extra mile to fix my car.

Our Figaro was recently serviced by Autologic and the car has never run better! Kayla and her team…read moreare very thorough and do quality work. The Figaro is a rare vehicle, yet, for Autologic it presented no challenge to locate needed parts and put the car in tip top condition. I found the bill for the work performed to be very reasonable. I've had my Porsche in before and Kayla provided an in depth assessment of work that was needed. I was very impressed by her knowledge of my 911. This is a shop that have fully trust with my cars! PS, they love dogs!

Feel like I was overcharged for what I requested. Service was good and my vehicle is running…read morebetter. I'd rate them a $$$. Depends on what your driving.

I called Micheal this morning left a message and within 10 minutes he returned my call . We set up…read morea time to meet he was on time . Although he couldn't help me with the issue I was having with my jeep and would not take a payment for his time this is a very very good man very honest . If your in a bind he will do everything in his power to help highly remomeded. Thank you again sir .

These are some of the best guys around . Great work and great people . In today's world it's hard…read moreto really trust people , but these guys have always looked out not only for the safety of our vehicles, but more importantly the safety of our family. Thanks for all you do guys !

I took my 14 year old RAV 4 (189,000 miles) that was burning a quart of oil every tank thinking it…read morewould need an engine refurbishment. They said there are a couple of things to look at before doing anything that drastic. They fixed it! I have already driven 4 tanks of gas and oil level is still full!! I am new to the area and they earned my business.

2nd review, four years later, this time a 97 Ford Ranger that I thought would need a new engine…read more Randy replaced the radiator, thermostat and water pump, did a thorough flush and had it ready the next day. Nothing like a mechanic you can trust. Thanks again, Randy.

New to area and just popped in to have some things checked out! Definitely friendly and helpful!…read more Honest too!!! That was surprising

Many thanks for honesty and professionalism they provided for my car…read more I had an unexpected issue while driving from Raleigh to charlotte , stopped at their shop to diagnose the issue and they were honest and knowledgeable for what they have done for me.

Did not use the towing part. Had a tire the kept loosing pressure. Dropped by to see if they…read morecould look at it. Less than 20 minutes later I was back on the road, tire fixed, and at a super reasonable rate. Good old fashion customer focused small town feel business. Not the easiest to get to. When you look at it, you don't think there is much there. But boy, it is all there. Left with a fixed tire, bottle of honey, and a new calendar. You feel good leaving your money with these guys... no corporate mess, just customer focused local business. Makes you feel the toots this place has in the community. If you haven't used them, do.